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Entry Level Mcsa Jobs (NOW HIRING)

WheelHouse IT

IT Support Escalation

Fort Lauderdale, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience. As a member ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

Patriot

Entry Level Helpdesk Specialist

Ashburn, VA · On-site

MCSA (Microsoft Certified Systems Administrator) preferred * A+ Certification preferred Clearance Requirement: Must pass a DHS/CBP background Investigation As required by Executive Order 14042 ...

WheelHouse IT

IT Support Escalation

Fort Lauderdale, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience. As a member ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

Patriot, LLC

Entry Level Helpdesk Specialist

Dulles, VA · On-site

$15 - $17/hr

MCSA (Microsoft Certified Systems Administrator) preferred * A+ Certification preferred Clearance Requirement: Must pass a DHS/CBP background Investigation As required by Executive Order 14042 ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... MCSA, Network+\CCNA, ITIL, Security+, Azure, or AWS Knowledge & Experience * Must be able to ...

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$192.5K

$273.5K

How much do entry level mcsa jobs pay per year?

As of May 31, 2026, the average yearly pay for entry level mcsa in the United States is $192,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $170,000.00 and $220,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level MCSA, and why are they important?

To thrive as an Entry Level MCSA, you need a foundational understanding of Microsoft server environments, networking concepts, and troubleshooting, typically supported by the Microsoft Certified Solutions Associate (MCSA) certification. Familiarity with Windows Server, Active Directory, and basic virtualization or cloud platforms is highly beneficial. Strong problem-solving skills, attention to detail, and effective communication help you excel in team environments and customer interactions. These skills and qualities are essential for maintaining reliable IT systems and providing effective technical support in organizational settings.

What are some common challenges faced by entry-level MCSA professionals in their first year, and how can they overcome them?

Entry-level MCSA professionals often encounter challenges such as adapting to rapidly evolving technologies, troubleshooting unfamiliar systems, and balancing multiple support requests. To overcome these hurdles, it's helpful to proactively seek mentorship from experienced colleagues, utilize available documentation, and participate in ongoing training. Building strong communication skills and collaborating closely with other IT team members can also ease the transition and boost confidence in handling technical issues.

What is an Entry Level MCSA?

An Entry Level MCSA refers to a professional who has obtained the Microsoft Certified Solutions Associate (MCSA) certification and is starting their career in IT. The MCSA certification demonstrates foundational knowledge of Microsoft technologies such as Windows Server, SQL Server, or Office 365. Entry level MCSA professionals typically support, install, and troubleshoot Microsoft systems in business environments. This role is ideal for individuals looking to build a career in network or systems administration. The MCSA is often considered a stepping stone to more advanced certifications and IT roles.

What is the difference between Entry Level MCSA vs Network Support Technician?

AspectEntry Level MCSANetwork Support Technician
CertificationsMCSA (Microsoft Certified Solutions Associate)Often holds MCSA or similar certifications
Work EnvironmentOffice, data centers, remote supportHelp desks, IT support teams, client sites
Industry UsageIT, tech companies, enterprise environmentsIT services, tech firms, corporate networks
Job FocusInstalling, configuring, and troubleshooting Windows servers and systemsSupporting network hardware, troubleshooting connectivity issues

Both roles involve IT support and may require MCSA certification. Entry Level MCSA focuses on Windows server and system administration, while Network Support Technicians primarily handle network hardware and connectivity issues. The roles often overlap but differ in specific technical focus and daily tasks.

More about Entry Level Mcsa jobs
What cities are hiring for Entry Level Mcsa jobs? Cities with the most Entry Level Mcsa job openings:
What job categories do people searching Entry Level Mcsa jobs look for? The top searched job categories for Entry Level Mcsa jobs are:
Entry Level Mcsa jobs near you
Infographic showing various Entry Level Mcsa job openings in the United States as of May 2026, with employment types broken down into 86% Part Time, and 14% Contract. Highlights an 100% Physical job distribution, with an average salary of $192,507 per year, or $92.6 per hour.
IT Support Escalation

IT Support Escalation

WheelHouse IT

Fort Lauderdale, FL • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality technical support and mentorship to our clients. This position is located in Oralndo, FL. This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience.
As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.
The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects.
Basic Functions:
  • Provide IT support relating to issues with internal systems and network infrastructure.
  • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Support services for virtualization technologies: VMware, Citrix, and Microsoft.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Administer hosted and cloud solutions for customers using technologies that meet their requirements.
  • Support disaster recovery solutions.
  • Remote access solution support: VPN, Terminal Services, and Citrix.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
  • Document maintenance for all computer systems and network infrastructure.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
  • Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
  • Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.

Knowledge, Skills, and Abilities:
  • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: an ability to match resources to technical issues appropriately.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service requests.

Benefits:
  • 401K with company match
  • Company provided mobile phone
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Performance-based incentives
  • Generous bonus levels
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • PTO
  • All the Mario Cart, Beyblade, and Dungeons & Dragons you can handle

Compensation Range: $48K - $55K, inclusive of base salary and bonuses, depending on experience and qualifications.
If you have a passion for IT and want to join a dynamic team, we encourage you to apply for this exciting opportunity.

Apply