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Entry Level Mcsa Jobs (NOW HIRING)

DMI

Desktop Support Specialist

Sharonville, OH · On-site

Microsoft's Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications (Preferred)-for entry-level IT professionals and indicates that an individual possesses fundamental ...

DMI

Desktop Support Specialist

Sharonville, OH

Microsoft's Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications (Preferred)-for entry-level IT professionals and indicates that an individual possesses fundamental ...

DMI

Desktop Support Specialist

Sharonville, OH

Microsoft's Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications (Preferred)-for entry-level IT professionals and indicates that an individual possesses fundamental ...

WheelHouse IT

IT Support Escalation

Fort Lauderdale, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2 years MSP experience. As a member of ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

WheelHouse IT

IT Support Escalation

Orlando, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience. As a member ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

Cyber Advisors LLC

Be Seen First

Service Technician

Maple Grove, MN · On-site

$50K - $65K/yr

MCSA or two-year college degree in Information Technology; or equivalent experience. * The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and ...

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Entry Level Mcsa information

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$37K

$192.5K

$273.5K

How much do entry level mcsa jobs pay per year?

As of Jun 22, 2026, the average yearly pay for entry level mcsa in the United States is $192,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $170,000.00 and $220,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry-level MCSA professionals in their first year, and how can they overcome them?

Entry-level MCSA professionals often encounter challenges such as adapting to rapidly evolving technologies, troubleshooting unfamiliar systems, and balancing multiple support requests. To overcome these hurdles, it's helpful to proactively seek mentorship from experienced colleagues, utilize available documentation, and participate in ongoing training. Building strong communication skills and collaborating closely with other IT team members can also ease the transition and boost confidence in handling technical issues.

What is the starting salary for MCSA?

The starting salary for an entry-level MCSA (Microsoft Certified Solutions Associate) professional typically ranges from $45,000 to $65,000 annually, depending on location, industry, and company size. This role often involves skills in Windows Server, networking, and system administration, with potential for salary growth as experience and certifications increase.

What is the best entry level job to start with?

An entry-level MCSA (Microsoft Certified Solutions Associate) role typically involves supporting IT infrastructure, such as network administration, system support, or help desk positions. These jobs often require foundational knowledge of Windows Server, networking, and troubleshooting, and they provide a stepping stone for further certifications and career growth in IT.

Is MCSA entry level?

The MCSA (Microsoft Certified Solutions Associate) certification is generally considered an entry-level credential for IT professionals, focusing on foundational skills in Windows Server and networking. While it can help qualify candidates for junior roles, the job itself may require some hands-on experience or additional skills such as knowledge of networking, security, or scripting.

What is the difference between Entry Level MCSA vs Network Support Technician?

AspectEntry Level MCSANetwork Support Technician
CertificationsMCSA (Microsoft Certified Solutions Associate)Often holds MCSA or similar certifications
Work EnvironmentOffice, data centers, remote supportHelp desks, IT support teams, client sites
Industry UsageIT, tech companies, enterprise environmentsIT services, tech firms, corporate networks
Job FocusInstalling, configuring, and troubleshooting Windows servers and systemsSupporting network hardware, troubleshooting connectivity issues

Both roles involve IT support and may require MCSA certification. Entry Level MCSA focuses on Windows server and system administration, while Network Support Technicians primarily handle network hardware and connectivity issues. The roles often overlap but differ in specific technical focus and daily tasks.

What is an Entry Level MCSA?

An Entry Level MCSA refers to a professional who has obtained the Microsoft Certified Solutions Associate (MCSA) certification and is starting their career in IT. The MCSA certification demonstrates foundational knowledge of Microsoft technologies such as Windows Server, SQL Server, or Office 365. Entry level MCSA professionals typically support, install, and troubleshoot Microsoft systems in business environments. This role is ideal for individuals looking to build a career in network or systems administration. The MCSA is often considered a stepping stone to more advanced certifications and IT roles.

What are the key skills and qualifications needed to thrive as an Entry Level MCSA, and why are they important?

To thrive as an Entry Level MCSA, you need a foundational understanding of Microsoft server environments, networking concepts, and troubleshooting, typically supported by the Microsoft Certified Solutions Associate (MCSA) certification. Familiarity with Windows Server, Active Directory, and basic virtualization or cloud platforms is highly beneficial. Strong problem-solving skills, attention to detail, and effective communication help you excel in team environments and customer interactions. These skills and qualities are essential for maintaining reliable IT systems and providing effective technical support in organizational settings.

Are MCSA certifications still valuable?

For entry-level IT roles, MCSA certifications demonstrate foundational knowledge of Windows Server and networking, which can help candidates stand out. However, as technology evolves, employers increasingly value newer certifications like Microsoft Certified: Azure Administrator or other cloud-based credentials, so staying current is important for long-term career growth.
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Entry Level Mcsa jobs near you
Infographic showing various Entry Level Mcsa job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 13% Temporary, and 74% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $192,507 per year, or $92.6 per hour.

Desktop Support Specialist

DMI

Sharonville, OH • On-site

Other

Medical, Life, Retirement

Posted 18 days ago

Job description

About DMI
DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.
About the Opportunity
Our managed services business needs a Desktop Support Specialist I (DSS I) to join our staff. Desktop support specialists are expected to provide an excellent end user experience, which includes resolving potential or actual technical issues. Their day consists of troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity.
Roles and Responsibilities:
  • Work with vendors to troubleshoot and resolve issues.
  • Deliver support for reported problems with desktop computers, laptops, peripherals, and mobile devices.
  • Install and configure desktop computer hardware, software, and peripherals using standard procedures.
  • Assisting individuals who have problems with computer hardware, software, or networks by asking them to describe the problem and walking customers through potential solutions.
  • Train people in the use of computer hardware and software, including how to use printers, email programs, and various software applications.
  • Keeping track of pending and completed computer help-desk requests to monitor the performance of a company's product (for example, software or hardware), or the overall health of a company's computer and network systems.
  • Answer inbound phone calls and respond to voicemails.
  • Answer inbound chats.
  • Maintain satisfactory quality assurance scores.
  • Assist other teams with overflow work.

Qualifications
Education and Years of Experience:
  • CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic network communications, installations, and maintenance of computer hardware.
  • Microsoft's Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications (Preferred)-for entry-level IT professionals and indicates that an individual possesses fundamental knowledge of specific Microsoft products. In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more Microsoft Office products.

Requirements:
  • Regular and reliable attendance.
  • Ability to work overtime to complete projects.
  • Strong attention to detail and organizational skills.
  • Multitasking skills and ability to keep up in a fast-paced work environment.
  • The ability to utilize critical thinking to complete tasks.
  • Ability to be flexible in scheduling to meet business needs.

Desired Skills/Experience:
  • Supporting Computer hardware - central processing units, monitors, hard drives, printers
  • Supporting Computer software - backup and data recovery, desktop communications, operating system, and configuration management software
  • Problem Solving -Must be able to use information gleaned from help requests to diagnose specific computer and network problems and identify optimal solutions
  • Interpersonal - Must skillfully handle difficult computer problems and walk people patiently through solutions
  • Listening - Must be able to listen to people's accounts of different computer and network system problems, diagnose the specific causes, and provide the necessary solutions
  • Speaking - Must be able to not only understand, but also describe computer problems to non-technical people so they can understand as well
  • Writing - Must also keep records of the computer issues they have helped to resolve, which often entails writing reports. In addition, some specialists may be asked to write instructional manuals or how-to guides for employees or customers who need guidance in routine technical matters

Physical Requirements:
  • Ability to work in an office environment.
  • Ability to sit for long periods of time.
  • Ability to utilize a keyboard and mouse.
  • Ability to work in front of a computer screen for long periods of time.

Additional Requirements: Successful completion of a Fingerprint background investigation.
Hours: First Shift (7:00 am - 3:30 pm EST)
Location: Onsite. Max distance of 40 miles to Sharonville, Ohio.
#LI-SM3
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:
  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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