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Entry Level Mcsa Jobs (NOW HIRING)

Compunnel

End User Support Specialist 1

Sharonville, OH · On-site

... entry-level certifications such as Microsoft Certified Solutions Associate (MCSA), Microsoft Technology Associate (MTA), or Microsoft Office Specialist (MOS) is preferred. • Cisco Certified Entry ...

Cyber Advisors

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

MCSA or two-year college degree in Information Technology; or equivalent experience. * The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and ...

Hotwire Communications

Installation Technician

Miami, FL · On-site

$19.75 - $26.25/hr

Strong preference for Cisco certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office * Ability to work days, weekends, evenings and holidays and participate ...

Cyber Advisors

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

MCSA or two-year college degree in Information Technology; or equivalent experience. * The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and ...

Hotwire Communications

Installation Technician

Miami, FL

$19.75 - $26.25/hr

Strong preference for Cisco certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office * Ability to work days, weekends, evenings and holidays and participate ...

Cyber Advisors

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

MCSA or two-year college degree in Information Technology; or equivalent experience. * The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and ...

Hotwire Communications Ltd

Installation Technician

Miami, FL · On-site

$19.75 - $26.25/hr

Strong preference for Cisco certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office * Ability to work days, weekends, evenings and holidays and participate ...

Cyber Advisors LLC

Be Seen First

Service Technician

Fargo, ND · On-site

$50K - $65K/yr

MCSA or two-year college degree in Information Technology; or equivalent experience. * The Cyber Advisors Service Desk is not an entry level position and will require a combination of skills and ...

WheelHouse IT

IT Support Escalation

Orlando, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience. As a member ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

WheelHouse IT

IT Support Escalation

Orlando, FL · On-site

$48K - $55K/yr

This is NOT an entry level position. MUST have a minimum of 2-3 years MSP experience. As a member ... Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP ...

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Entry Level Mcsa information

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$37K

$192.5K

$273.5K

How much do entry level mcsa jobs pay per year?

As of Sep 7, 2026, the average yearly pay for entry level mcsa in the United States is $192,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $170,000.00 and $220,000.00 per year, depending on experience, location, and employer.

What is an entry level MCSA?

An Entry Level MCSA refers to a professional who has obtained the Microsoft Certified Solutions Associate (MCSA) certification and is starting their career in IT. The MCSA certification demonstrates foundational knowledge of Microsoft technologies such as Windows Server, SQL Server, or Office 365. Entry level MCSA professionals typically support, install, and troubleshoot Microsoft systems in business environments. This role is ideal for individuals looking to build a career in network or systems administration. The MCSA is often considered a stepping stone to more advanced certifications and IT roles.

What are the key skills and qualifications needed to thrive as an entry level MCSA?

To thrive as an Entry Level MCSA, you need a foundational understanding of Microsoft server environments, networking concepts, and troubleshooting, typically supported by the Microsoft Certified Solutions Associate (MCSA) certification. Familiarity with Windows Server, Active Directory, and basic virtualization or cloud platforms is highly beneficial. Strong problem-solving skills, attention to detail, and effective communication help you excel in team environments and customer interactions. These skills and qualities are essential for maintaining reliable IT systems and providing effective technical support in organizational settings.

What are some common challenges faced by entry level MCSA professionals in their first year, and how can they overcome them?

Entry-level MCSA professionals often encounter challenges such as adapting to rapidly evolving technologies, troubleshooting unfamiliar systems, and balancing multiple support requests. To overcome these hurdles, it's helpful to proactively seek mentorship from experienced colleagues, utilize available documentation, and participate in ongoing training. Building strong communication skills and collaborating closely with other IT team members can also ease the transition and boost confidence in handling technical issues.

What is the difference between Entry Level MCSA vs Network Support Technician?

AspectEntry Level MCSANetwork Support Technician
CertificationsMCSA (Microsoft Certified Solutions Associate)Often holds MCSA or similar certifications
Work EnvironmentOffice, data centers, remote supportHelp desks, IT support teams, client sites
Industry UsageIT, tech companies, enterprise environmentsIT services, tech firms, corporate networks
Job FocusInstalling, configuring, and troubleshooting Windows servers and systemsSupporting network hardware, troubleshooting connectivity issues

Both roles involve IT support and may require MCSA certification. Entry Level MCSA focuses on Windows server and system administration, while Network Support Technicians primarily handle network hardware and connectivity issues. The roles often overlap but differ in specific technical focus and daily tasks.

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Entry Level Mcsa jobs near you
Infographic showing various Entry Level Mcsa job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $192,507 per year, or $92.6 per hour.

End User Support Specialist 1

Compunnel

Sharonville, OH • On-site

Contractor

Posted 10 days ago

Key responsibilities

  • Troubleshoot and resolve technical issues related to software, hardware, network, and peripherals.

  • Install, configure, and perform maintenance on desktop computers, laptops, and mobile devices according to company policies.

  • Assist users with technical problems, follow up to confirm resolution, and track help-desk requests.

Job description

Job Summary
We are seeking an End User Support Specialist 1 to provide high-quality desktop and end-user technical support. The role involves troubleshooting software, hardware, network, and peripheral issues; configuring computer systems according to company policies; assisting users with technical problems; and ensuring timely resolution of reported issues. The specialist will also perform system maintenance, operating system updates, data backup activities, and help-desk support while maintaining privacy and security requirements when handling sensitive company data.
Key Responsibilities
• Work with vendors to troubleshoot and resolve technical issues.
• Provide support for desktop computers, laptops, peripherals, and mobile devices.
• Install and configure desktop computer hardware, software, and peripherals using standard procedures.
• Diagnose hardware, software, and network issues by gathering information from users and guiding them through appropriate solutions.
• Train users on computer hardware and software, including printers, email programs, and various business applications.
• Track pending and completed help-desk requests and monitor the status and resolution of reported issues.
• Answer inbound phone calls and respond to voicemails.
• Respond to inbound chats and provide timely technical assistance.
• Maintain satisfactory quality assurance scores.
• Assist other teams with overflow support work as needed.
• Perform regular maintenance and operating system updates while minimizing downtime and maintaining user productivity.
• Assist with data backup activities to help protect against data loss or corruption.
• Configure computer systems in accordance with company policies and procedures.
• Follow applicable privacy and security requirements when handling sensitive information and company data.
• Follow up with users to confirm that reported issues have been resolved.
Required Qualifications
• Associate degree or higher in Information Technology, Computer Science, or a related field.
• CompTIA A+ certification or equivalent foundational desktop support knowledge.
• Knowledge of Microsoft technologies and entry-level certifications such as Microsoft Certified Solutions Associate (MCSA), Microsoft Technology Associate (MTA), or Microsoft Office Specialist (MOS) is preferred.
• Cisco Certified Entry Networking Technician (CCENT) and/or Cisco Certified Technician (CCT) certification or equivalent networking knowledge.
• Basic understanding of computer hardware, software, networking, and peripheral devices.
• Strong troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to utilize critical thinking to diagnose and resolve technical issues.
• Ability to work effectively with users, vendors, and internal teams.
Preferred Qualifications
• Experience providing desktop, help-desk, or end-user technical support.
• Experience supporting printers, email applications, mobile devices, and other common workplace technologies.
• Familiarity with basic network communications, installations, maintenance, routing and switching, network security, and wireless technologies.
• Familiarity with ticketing/help-desk systems and quality assurance processes.
Certifications
• CompTIA A+
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Technology Associate (MTA)
• Microsoft Office Specialist (MOS)
• Cisco Certified Entry Networking Technician (CCENT)
• Cisco Certified Technician (CCT)
Additional Requirements
• Regular and reliable attendance.
• Ability to work overtime to complete projects.
• Ability to work flexible schedules based on business needs.
• Ability to work in an office environment.
• Ability to sit for extended periods.
• Ability to use a keyboard and mouse for extended periods.
• Ability to work in front of a computer screen for extended periods.
Compunnel logo

About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

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