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Entry Level It Support Jobs in Alberta (NOW HIRING)

VC3

IT Help Desk Technician - Level 1

Calgary, AB

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Provide end user support to inbound phone requests from CVS clients. * Triage inbound service ...

VC3

IT Service Desk Technician, Level 3

Calgary, AB

Description Are you a driven IT professional with strong technical skills and a proven track record ... and support to CompuVision internal and external clients related to computer systems, hardware ...

Clio

Senior Systems Developer, IT.

Calgary, AB

... our IT Systems team, with a primary allocation to the Finance Systems team as a dedicated ... Support integration development and testing during NetSuite, Coupa, and Leapfin implementation and ...

DIRTT Environmental Solutions Ltd.

Industry-standard certifications in IT support or helpdesk operations are a plus. What's In It for You * Competitive base salary plus a variable pay (bonus) program * Eligibility to participate in ...

A&A Business Consulting

Help Desk Intern

Calgary, AB

Support IT infrastructure projects for clients upon request such as Office 365 implementations, as well as SharePoint site improvements and associated applications.QualificationsIf you are student ...

VC3

IT Onboarding Analyst

Calgary, AB

This role is critical in developing CompuVision's understanding of a new client's requirements and needs from their IT support provider, so that we can immediately begin to meet and exceed them.

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Showing results 21-40

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Alberta

Entry Level It Support information

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Alberta? The most popular types of It Support jobs in Alberta are:
What are popular job titles related to Entry Level It Support jobs in Alberta? For Entry Level It Support jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Alberta look for? The top searched job categories for Entry Level It Support jobs in Alberta are:
What cities in Alberta are hiring for Entry Level It Support jobs? Cities in Alberta with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Alberta as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Business Analyst - IT & Financial Systems

PTW Energy Services Ltd.

Calgary, AB • On-site

Full-time

Posted 20 days ago

Job description

Business Analyst IT & Financial SystemsPosition Summary

PTW Energy Services Ltd. is seeking a motivated Business Analyst IT & Financial Systems to support IT-enabled business processes across our 39 branch locations and field construction operations.

This role serves as a bridge between business stakeholders and technology teams, with a focus on financial systems, invoice automation, process improvement, and operational efficiency.

The successful candidate will help improve business processes, standardize branch operations, support system enhancements, and contribute to technology initiatives that improve day-to-day business operations.

Key ResponsibilitiesBusiness Analysis & Stakeholder Engagement
  • Partner with Finance, Operations, and branch leaders to gather and document business requirements.
  • Translate business needs into clear functional specifications and technical requirements.
  • Facilitate workshops, process mapping sessions, and stakeholder reviews.
  • Serve as the liaison between IT delivery teams and business stakeholders.
Process Optimization & Automation
  • Analyze workflows across branch locations and identify efficiency improvements.
  • Support initiatives to standardize processes across all 39 branches.
  • Support invoice automation, including AP/AR workflows, approvals, and integrations.
  • Identify opportunities to automate manual financial and operational processes where practical.
Financial Systems & ERP Support
  • Work with accounting teams to identify and deliver system improvements.
  • Support the implementation and optimization of accounting and ERP platforms.
  • Align financial processes with IT systems, including General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), invoicing, and reporting.
  • Assist with system integrations and data flow between operational and financial systems.
Data & Reporting
  • Define business requirements for reports and dashboards.
  • Support data analysis for operational and financial decision-making.
  • Maintain data integrity across systems and processes.
Project Delivery
  • Participate in IT projects, including upgrades, migrations, and deployments.
  • Support user acceptance testing, documentation, and training for new systems and processes.
  • Track requirements, risks, and deliverables throughout the project lifecycle.
Required Qualifications
  • 35 years of Business Analyst experience in IT or business systems environments.
  • Experience supporting financial or accounting systems.
  • Hands-on experience with invoice automation or AP/AR process improvement.
  • Strong understanding of business process modelling.
  • Experience working with cross-functional teams in a multi-location organization.
  • Excellent communication, facilitation, and documentation skills.
Preferred Qualifications
  • Experience with ERP systems.
  • Knowledge of construction, industrial services, or multi-branch operations.
  • Exposure to integration technologies and data flows between systems.
  • Familiarity with reporting tools such as Power BI or SQL.
  • Experience with cloud ERP implementations.
  • Exposure to job costing or project accounting.
  • Understanding of branch-level financial operations.
Key Competencies
  • Strong analytical and problem-solving skills.
  • Ability to manage stakeholders across dispersed locations.
  • Process-oriented mindset focused on standardization and scale.
  • Strong change management and influencing skills.
  • Attention to detail and a continuous improvement mindset.
Success Measures

Success in this role will be demonstrated through:

  • Improved process efficiency and consistency across branches.
  • Increased automation of invoicing and financial workflows.
  • Successful deployment and adoption of accounting system enhancements.
  • High stakeholder satisfaction across business and IT teams.
Why Join PTW?

At PTW Energy Services, we are committed to continuous improvement, innovation, and creating solutions that support our people and operations.

As a Business Analyst IT & Financial Systems, you will have the opportunity to work with teams across Finance, Operations, Branches, and IT to improve processes, support technology initiatives, and contribute to the future of how PTW operates.

You'll enjoy:

  • Competitive compensation
  • Comprehensive benefits package
  • Opportunities for career growth and professional development
  • Meaningful projects that impact the organization
  • Collaboration with teams across Finance, Operations, and IT
  • A stable career with one of Canada's leading industrial service providers