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Entry Level It Helpdesk Jobs in Ohio (NOW HIRING)

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Cleveland, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...

Revel Staffing

IT Manager

Cleveland, OH · On-site

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Deceuninck Group

Helpdesk Specialist

Monroe, OH · On-site

Manage and resolve IT helpdesk tickets as first-line support for end users * Provide timely and effective technical support to internal users, both on-site and remotely * Proactively prevent system ...

Revel Staffing

IT Help Desk Specialist

Columbus, OH

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

Deceuninck North America

Helpdesk Specialist

Monroe, OH · On-site

Responsibilities : • Manage and resolve IT helpdesk tickets as first-line support for end users • Provide timely and effective technical support to internal users, both on-site and remotely • ...

Jungle Jim's

Helpdesk / Desktop Support Technician

Fairfield, OH · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Information Technology Reports To: IT Director Position Summary We are seeking a dedicated and customer-focused Helpdesk / Desktop Support Technician to join our IT team. In this role, you will be ...

Ace Electric

IT Help Desk Technician I

Plain City, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Help Desk Technician I will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking ...

Ace Electric

IT Help Desk Technician I

Plain City, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Help Desk Technician I will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking ...

Ace Electric

IT Help Desk Technician I

Plain City, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Help Desk Technician I will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking ...

Ace Electric

IT Help Desk Technician I

Plain City, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Help Desk Technician I will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking ...

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Showing results 21-40

All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Ohio

Entry Level It Helpdesk information

See Ohio salary details

$12

$22

$32

How much do entry level it helpdesk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level it helpdesk in Ohio is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the most commonly searched types of It Helpdesk jobs in Ohio?

The most popular types of It Helpdesk jobs in Ohio are:

What are popular job titles related to Entry Level It Helpdesk jobs in Ohio?

For Entry Level It Helpdesk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Ohio look for?

The top searched job categories for Entry Level It Helpdesk jobs in Ohio are:

What cities in Ohio are hiring for Entry Level It Helpdesk jobs?

Cities in Ohio with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,780 per year, or $22 per hour.

IT Help Desk

Audit-Tel Inc

Cincinnati, OH • On-site

$38K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Why Us?

Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.

We offer great starting salaries, retirement plans, health benefits, and bonuses.

Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

We have supported our troops throughout the years and love working with veterans.
 

IT Help Desk Technician

Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.
 

Skills and Qualifications

· Candidates should have previous experience working in Help Desk Support or IT Support.

· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges

· Have the ability to handle multiple projects simultaneously and under tight deadlines

· Strong communications skills to effectively communicate technical information to non-technical customers

· Experience in troubleshooting technical issues within telecommunications networks preferred

· Vendor Management skills

· Experience with ticketing systems

· Must be able to work in a fast paced environment with minimal supervision

· Must have outstanding customer service and teamwork skills

· Excellent written and verbal communications skills required

· Strong analytical ability

· After hours / On Call support is required
 

Career Level Required

Experienced (Non-Manager)
 

Experience Required

1 to 2 Years
 

Education Required

College preferred or High School
 

Job Status

Full Time
 

Benefits:

  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Retirement Plan
  • Work From Home Days Provided

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On-Call Rotation

Supplemental pay types:

  • Quarterly Bonuses and Quarterly Pay Increase

Starting Salary Range: $38,500 to $45,000
 

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