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It Helpdesk Intern Jobs in Ohio (NOW HIRING)

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Prospira America Corporation

IT Intern

Upper Sandusky, OH · On-site

$14.50 - $19.50/hr

IT Technical Administrator Intern - Part Time About the Internship Prospira America Corporation is ... Helping ensure computers receive required antivirus updates and security definitions. * Documenting ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Kinettix Inc.

IT Helpdesk Analyst

Lebanon, OH

The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...

Kinettix

IT Helpdesk Analyst

Lebanon, OH · On-site

The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...

AEG

IT Intern

Columbus, OH · On-site

$14.50 - $19.25/hr

This role is ideal for someone passionate about IT support, eager to learn, and ready to provide ... • Help desk support and event support which may include nights and weekends. • Creates ...

Applied Optimization

Information Technology Intern

Fairborn, OH · On-site

$14.25 - $19/hr

Information Technology (IT) Engineer Intern Reports to: Principal Scientist FLSA Status: Part-Time ... Familiarity of Software development lifecycle and revision control practices is helpful Citizenship ...

Applied Optimization

Information Technology Intern

Fairborn, OH · On-site

$14.25 - $19/hr

Information Technology (IT) Engineer Intern Reports to: Principal Scientist FLSA Status: Part-Time ... Familiarity of Software development lifecycle and revision control practices is helpful Citizenship ...

Igel

IT Business Analyst Intern

Columbus, OH · On-site

$20/hr

The IT Business Analyst Intern supports the IT Department by helping translate business needs and opportunities into clearly defined, actionable technology projects. The intern will work directly ...

Igel

IT Business Analyst Intern

Columbus, OH

$20/hr

The IT Business Analyst Intern supports the IT Department by helping translate business needs and opportunities into clearly defined, actionable technology projects. The intern will work directly ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it helpdesk intern in Ohio is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Ohio?

The most popular types of It Helpdesk jobs in Ohio are:

What are popular job titles related to It Helpdesk Intern jobs in Ohio?

For It Helpdesk Intern jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in Ohio look for?

The top searched job categories for It Helpdesk Intern jobs in Ohio are:

What cities in Ohio are hiring for It Helpdesk Intern jobs?

Cities in Ohio with the most It Helpdesk Intern job openings:

It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Ohio as of August 2026, with employment types broken down into 14% Internship, 1% As Needed, 53% Full Time, 27% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $34,477 per year, or $16.6 per hour.

IT Helpdesk Support

Dublin, OH

American Freight Furniture and Mattress
Furniture Manufacturing • 1 - 5K employees
Learn more about American Freight Furniture and Mattressexternal

$17 - $25/hr

Full-time

Re-posted 21 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.