ZipRecruiter

Log In

2

Entry Level It Helpdesk Jobs in Michigan (NOW HIRING)

Priority Waste

This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology ... You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

They are seeking an IT Help Desk Technician to provide efficient technical assistance to ... users, manage helpdesk systems, and support staff with hardware and software issues.

Feyen Zylstra

IT Help Desk Technician

Grand Rapids, MI · On-site

FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...

Feyen Zylstra

IT Help Desk Technician

Grand Rapids, MI · On-site

FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...

Feyen Zylstra

IT Help Desk Technician

Grand Rapids, MI · On-site

FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI . In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...

Eskatech

Be Seen First

IT Helpdesk and Field Technician Level 2 / Level 3

Dundee, MI · On-site

$45K - $60K/yr

This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...

GENERAL RV CENTER

IT Help Desk Technician

Wixom, MI · On-site

Overview IT Help Desk Technician The success of General RV Center is rooted in our exceptional team ... Provide support in person, over the phone, and using remote control helpdesk software. * Install ...

LM MANUFACTURING LLC

Information Technology

Detroit, MI

$94K - $115K/yr

Oversees the help desk system. * Ensures data backup and disaster recovery plans are in place, and ... Manages IT projects and resources from organization and planning, to testing and implementation.

LM Manufacturing

Information Technology

Detroit, MI · On-site

$94K - $115K/yr

Oversees the help desk system. * Ensures data backup and disaster recovery plans are in place, and ... Manages IT projects and resources from organization and planning, to testing and implementation.

LM Manufacturing

Information Technology

Detroit, MI · On-site

$94K - $115K/yr

Oversees the help desk system. * Ensures data backup and disaster recovery plans are in place, and ... Manages IT projects and resources from organization and planning, to testing and implementation.

Sentinel Technologies

IT Manager

Traverse City, MI · On-site

$87K - $107K/yr

Responsibilities : • Oversee day-to-day IT operations across infrastructure, systems, and end-user support • Manage and mentor internal IT staff, including Help Desk and Systems Administration ...

Kettering University

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

Position Status Full-time If Part Time, hours per week Posting Text Preferred Qualifications - IT Help Desk experience; - Experience maintaining operational documentation; -Associates Degree or ...

GENERAL RV CENTER

IT Help Desk Technician

Wixom, MI · On-site

Provide support in person, over the phone, and using remote control helpdesk software. * Install, configure, deploy, and troubleshoot PC's. * Other duties assigned by management. Qualifications * 2-4 ...

Synergy Senior Management

IT Assistant

Grand Blanc, MI · On-site

$15.25 - $21/hr

Help ensure IT compliance with company policies and security protocols. * Perform data backups and recovery as needed. * Stay updated on the latest industry trends and best practices in IT support. ...

Magna

IT Manager

Newaygo, MI · On-site

$81K - $99K/yr

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry ... This role serves as the primary technical Manager for site-wide IT infrastructure, system ...

previous pagenext page

Showing results 21-40

All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Michigan

Entry Level It Helpdesk information

See Michigan salary details

$11

$20

$29

How much do entry level it helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it helpdesk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Michigan? The most popular types of It Helpdesk jobs in Michigan are:
What are popular job titles related to Entry Level It Helpdesk jobs in Michigan? For Entry Level It Helpdesk jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Michigan look for? The top searched job categories for Entry Level It Helpdesk jobs in Michigan are:
What cities in Michigan are hiring for Entry Level It Helpdesk jobs? Cities in Michigan with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,971 per year, or $20.2 per hour.

IT Help Desk Technician

Priority Waste

On-site

Other

Re-posted 19 days ago

Priority Waste rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

6th of 90 rated recycling and waste

Job description

Company Summary
Priority, headquartered in Clinton Township, MI, is a pioneering technology company transforming the logistics industry with our innovative solutions & commitment to exceptional customer service. We are seeking Team Players who excel in a collaborative environment, embrace change, & understand the impact their quality of work has on others. Our company has experienced rapid growth since its founding in 2018. This growth has allowed us to continually expand our workforce. Priority operates out of several facilities across 3 states. Priority maintains a diversified business model providing service to both municipal solid-waste, construction & demolition customers. Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology.
Job Purpose
Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area operations. This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology problems, communicating clearly, and delivering great service. You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your skills supporting a busy, multi-site workforce.
Duties and Responsibilities
  • Serve as the first point of contact for support requests via the ticketing system, email, and phone.
  • Triage, diagnose, and resolve common hardware, software, and connectivity issues.
  • Image, configure, and deploy desktops, laptops, and peripherals.
  • Perform user-account tasks under guidance - password resets, account setup/removal, group membership (Microsoft 365 / Entra ID and Active Directory).
  • Assist with new-hire onboarding and offboarding setup.
  • Document all requests, steps, and resolutions thoroughly in the ticketing system.
  • Escalate issues beyond Tier 1 scope to senior technical staff.
  • Provide clear, patient guidance and basic training to non-technical users.

The successful candidate profile includes
  • High school diploma or equivalent; associate degree or IT certification a plus.
  • 0-2 years in a help desk, customer service, or technical support role - or equivalent hands-on experience.
  • Working familiarity with Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive).
  • Basic understanding of networking concepts (IP, DNS, Wi-Fi, VPN).
  • Strong problem-solving and communication skills, with patience and a customer-service mindset.
  • Ability to work independently and as part of a team, and to follow tickets through to resolution.
  • Able to lift and move equipment up to ~50 lbs and perform desk-side support. Valid driver's license required [if travel between sites is expected].

Preferred Qualifications
  • Certifications such as CompTIA A+, Network+, or Google IT Support.
  • Exposure to ticketing systems and remote support / RMM tools (e.g., NinjaOne).
  • Familiarity with Active Directory / Entra ID user administration.
  • Experience supporting a multi-site or field-based workforce.

At Priority Waste, there are fundamental qualities that we look for in all our employees
  • People who excel in a collaborative environment (team players)
  • A willingness to do whatever the situation calls for
  • An excitement to be part of a growing organization
  • A genuine understanding that the quality of your work has a direct impact on the company's success

What Priority Waste employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply