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Entry Level It Jobs (NOW HIRING)

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

Skills/Qualifications: * Entry-level IT knowledge and a willingness to learn. * Excellent customer service and communication skills. * Basic understanding of computer hardware and software. * Ability ...

We offer you: Entry level IT opportunities for OPT, LI, L2, and H4EAD. We provide training and placement assistance in technology of your choice. Training and Placements for all Valid EAD's. Good ...

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic network communications, installations, and maintenance of computer hardware. * Microsoft's Certified ...

New

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic network communications, installations, and maintenance of computer hardware. * Microsoft's Certified ...

New

We offer you: Entry level IT opportunities for OPT, LI, L2, and H4EAD. • We provide training and placement assistance in technology of your choice. • Training and Placements for all Valid EAD ...

Service Desk Analyst I

Newark, OH · Hybrid

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level IT or Customer Service * Security+, A+ or Net+ certification preferred SCHEDULE Typical office ...

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Entry Level IT information

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How much do entry level it jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level it in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level It position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

What is an Entry Level IT job?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are typical daily responsibilities for an Entry Level IT team member?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What is the most entry level job in IT?

An entry-level IT job typically refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions often require basic technical skills, knowledge of operating systems, and customer service abilities, and may involve certifications like CompTIA A+.
More about Entry Level IT jobs
What cities are hiring for Entry Level It jobs? Cities with the most Entry Level It job openings:
What are the most commonly searched types of It jobs? The most popular types of It jobs are:
What states have the most Entry Level It jobs? States with the most job openings for Entry Level It jobs include:
Infographic showing various Entry Level It job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 41% Full Time, 51% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,322 per year, or $17.9 per hour.
Help Desk Trainee

Help Desk Trainee

First Soft Solutions

Monmouth Junction, NJ • On-site

$20.50 - $27.50/hr

Full-time

Posted 2 days ago


Job description

This position is open only to candidates who are U.S. Citizens or Green Card holders. No visa sponsorship or third-party candidates will be considered.
Job Description
The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth day-to-day IT operations, delivering timely support, and ensuring a high level of customer service.
Key Responsibilities
  • Provide Level 1 technical support for desktops, laptops, and peripherals
  • Troubleshoot basic hardware and software issues
  • Install, configure, and update operating systems and applications
  • Support and maintain printers, scanners, and office equipment
  • Assist users with login issues, password resets, and access requests
  • Respond to help desk tickets, emails, and phone inquiries
  • Perform data entry and maintain accurate IT records/documentation
  • Escalate unresolved or complex issues to senior IT staff
  • Maintain IT inventory and asset tracking
  • Ensure a professional and customer-focused support experience

Experience & Qualifications Required
  • 0-2 years of experience in IT support, help desk, or related role
  • Internship or entry-level IT experience is acceptable
  • Associate's or Bachelor's degree in IT, Computer Science, or related field (preferred)
  • Relevant certifications (e.g., CompTIA A+) are a plus
  • Strong willingness to learn and grow in IT support

Technical Skills
  • Basic knowledge of:
  • Windows Operating Systems (Windows 10/11)
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Familiarity with:
  • Desktop/laptop troubleshooting
  • Printer installation and support
  • Basic networking concepts (IP, connectivity issues)
  • Exposure to help desk/ticketing systems (ServiceNow, Jira, etc.) is a plus
  • Ability to install and configure standard software applications

Soft Skills
  • Strong communication skills (verbal & written)
  • Customer service-oriented mindset
  • Good problem-solving ability
  • Attention to detail and organizational skills
  • Ability to multitask and work in a structured environment

First Soft Solutions logo

About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006