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Entry Level It Jobs in Virginia (NOW HIRING)

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CompTIA A+ or similar entry-level IT certification. * HDI Customer Service Representative (CSR) certification. * Experience supporting the Automated Commercial Environment (ACE) . * Experience ...

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA

$250/day

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Openings >> Entry Level Sales Entry Level Sales Summary Title: Entry Level Sales ID: 1064 ... It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Openings >> Entry Level Sales Entry Level Sales Summary Title: Entry Level Sales ID: 1065 ... It's simple, if you like being outside, meeting people, and working with a solid team instead of ...

Renewal by Andersen

Entry Level Sales

Chesapeake, VA · On-site

$250/day

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It's simple, if you like being outside, meeting people, and working with a solid team instead of ... entry-level positions. We're located near the Grassfield High School in Chesapeake, VA, and we're ...

Mr. Rogers Windows

Entry Level Sales

Chesapeake, VA · On-site

$250/day

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It's simple, if you like being outside, meeting people, and working with a solid team instead of ... More enjoyable than most entry-level positions * Advancement opportunity with a company people know ...

Mr. Rogers Windows/Renewal by Andersen

Be Seen First

Entry Level Sales

Chesapeake, VA · On-site

$140 - $250/day

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's simple, if you like being outside, meeting people, and working with a solid team instead of ... More enjoyable than most entry-level positions * Advancement opportunity with a company people know ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... Maybe it's healthcare administration, maybe it's basket weaving * You demonstrate strong and fluent ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... Maybe it's healthcare administration, maybe it's basket weaving * You demonstrate strong and fluent ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... Maybe it's healthcare administration, maybe it's basket weaving * You demonstrate strong and fluent ...

VG Systems

Entry Level Team Member

Quantico, VA · On-site

$47K - $58K/yr

It is an excellent opportunity for individuals who are in school, recently graduated, or just ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

VG Systems

Entry Level Team Member

Quantico, VA · On-site

$47K - $58K/yr

It is an excellent opportunity for individuals who are in school, recently graduated, or just ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

VG Systems

Entry Level Team Member

Quantico, VA · Hybrid

$47K - $58K/yr

It is an excellent opportunity for individuals who are in school, recently graduated, or just ... Experience: This is an entry level position. Prior experience in areas such as administrative ...

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All JobsIt JobsEntry Level It JobsEntry Level It Jobs in Virginia

Entry Level It information

See Virginia salary details

$11

$17

$24

How much do entry level it jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it in Virginia is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.26 and $19.64 per hour, depending on experience, location, and employer.

What is an entry level IT?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are the typical daily responsibilities of an entry level IT?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What are the key skills and qualifications needed to thrive in the entry level IT position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

How to get an entry level IT job with no experience?

To secure an entry level IT job with no experience, focus on building foundational skills through online courses or certifications such as CompTIA A+ or Network+. Gaining practical experience via internships, volunteering, or personal projects can also improve your chances, along with developing basic knowledge of operating systems, hardware, and troubleshooting. Strong communication skills and a willingness to learn are essential in entry level IT roles.

What is the best entry level IT job?

An entry-level IT job typically includes roles such as help desk technician, IT support specialist, or network technician. These positions often require basic knowledge of computer systems, troubleshooting skills, and certifications like CompTIA A+; they provide foundational experience in IT environments.

What are the most commonly searched types of It jobs in Virginia?

The most popular types of It jobs in Virginia are:

What job categories do people searching Entry Level It jobs in Virginia look for?

The top searched job categories for Entry Level It jobs in Virginia are:

What cities in Virginia are hiring for Entry Level It jobs?

Cities in Virginia with the most Entry Level It job openings:

Entry Level It jobs near you
Infographic showing various Entry Level It job openings in Virginia as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,296 per year, or $17.4 per hour.

CBP Technology Service Desk

Aretec Inc

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). The position provides first-level technical and functional support for CBP external-facing systems, including the Automated Commercial Environment (ACE). The ideal candidate demonstrates strong customer service skills and comfort supporting external stakeholders in a mission-critical environment.
What You'll Do
  • Serve as the Tier 1 customer support Point of Contact for external CBP customers, including PGAs and Trade users, via the external 866 support line.
  • Respond to incoming incidents, service requests, and inquiries via phone, live agent chat, self-service tickets, and email.
  • Provide support for ACE-related inquiries, including trade facilitation, compliance, and enforcement topics.
  • Deliver 24x7x365 bilingual (English/Spanish) support for ACE-related Trade inquiries.
  • Accurately log and document all incidents and service requests in ServiceNow, including actions taken and information required for next-level support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for external-facing CBP applications.
  • Escalate incidents to Tier 2 or Tier 3 support teams using ticket transfer and warm-call transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to external customers.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and follow-up.
  • Support both Internal and External Tier 1 operations as required; 23% of Task 2 effort is allocated to External support in accordance with contract requirements.

Required Qualifications
  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, and web-based applications.
  • Strong customer service and communication skills, both verbal and written.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • Bilingual English/Spanish proficiency strongly preferred.
  • CompTIA A+ or similar entry-level IT certification.
  • HDI Customer Service Representative (CSR) certification.
  • Experience supporting the Automated Commercial Environment (ACE).
  • Experience assisting Trade or Participating Government Agency (PGA) customers.
  • Prior federal government or CBP help desk experience.

Why Join Aretec
  • Support CBP's external mission partners and national trade operations.
  • Gain experience supporting enterprise-scale federal and trade-facing systems.
  • Work in a high-impact, customer-facing environment supporting border and trade missions.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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