Entry Level Housing Policy Jobs (NOW HIRING)

Salary: $36,400.00 Annually
Location : Schuylkill County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-51295-L0139
Department: Local Government
Division: CS Schuylkill Co Housing Auth
Opening Date: 06/08/2026
Closing Date: 6/21/2026 11:59 PM Eastern
Job Code: L0139
Position Number: 80012812
Union: Non-Union
Bargaining Unit: LG
Pay Group: LG
Bureau / Division Code: 88327242
Bureau / Division: Schuylkill County Housing Authority
Worksite Address: 245 Parkway
City: Schuylkill Haven, Pennsylvania
Zip Code: 17972
Contact Name: Kim Fritz
Contact Phone: 570.385.3400
Contact Email: kfritz@schcoha.org
THE POSITION
Are you interested in helping to promote adequate and affordable housing, economic opportunity and a suitable living environment free from discrimination for low-income individuals? Then this is the position for you. Apply to be a Management Aide with the Schuylkill County Housing Authority today!
DESCRIPTION OF WORK
As a Management Aide, you will assist in a variety of entry level duties to develop knowledge and understanding of an assigned program area of the Schuylkill County Housing Authority. Our team offers opportunities to participate in an on-the-job training program and work with increasing independence as skill and competency are gained. Your responsibilities in this role will include:

• Customer Service: Greet clients and answer telephones; refer calls to the appropriate individuals; answer telephone inquiries regarding all aspects of the housing program
• Public Contact: Interview applicants for public housing and assist in processing all necessary forms; collect rents and other money due the Housing Authority from residents
• Technical Assistance: Assist in performing a wide variety of tasks in administration, fiscal services, property management and occupancy, including calculation of rents and interpreting and applying policies and procedures.
• Clerical Duties: Verify income for any changes in employment or composition of family; prepare correspondence related to problems, questions; use computer equipment and specialized computer software
• Teamwork Support: May be assigned responsibility for management of an area of units; perform related work as required

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:

• One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies; or
• One (1) year of comparable business, industrial, or professional employment; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How much full-time experience do you possess performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies?

• 1 or more years
• 6 months but less than 1 year
• Less than 6 months
• None

02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time experience do you possess in business, industrial or professional employment with responsibility for public contact work which involved obtaining, providing, and evaluating information in accordance with established standards?

• 1 or more years
• 6 months but less than 1 year
• Less than 6 months
• None

04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 or more credits
• 15 but less than 30 credits
• Less than 15 credits
• None

06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our

• Yes

07
WORK BEHAVIOR 1 - INTERVIEW APPLICANTS
Interview applicants for public housing and/or the Section 8 program (elderly/family) in order to obtain the required information such as name, address, phone number, family composition, sources of income, expenses, health status etc. and complete the eligibility form. Prepare a file and enter all pertinent information into the computer for each applicant. Meet with clients and review their recertification/declaration packets. Send verification request forms to verify clients' information.
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have experience interviewing individuals to obtain required information to complete necessary forms, entering that information into the computer, and preparing a file with the pertinent information.
• B. I have experience interviewing individuals to obtain required information to complete necessary forms.
• C. I have successfully completed college coursework related to this work behavior such as interviewing, speech, communications, or public speaking.
• D. I have NO experience or training related to this work behavior.

08
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name of the employer(s) where you gained this experience
2. Your experience in interviewing individuals to obtain information
3. Your role in entering the information or preparing a file
4. Your specific duties and responsibilities

09
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

10
WORK BEHAVIOR 2 - COMPOSING LETTERS AND MEMOS
Prepare form letters notifying housing applicants and participants of any needed documentation they need to suppl...