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Entry Level Helpdesk Jobs in Minnesota (NOW HIRING)

Sonju Superstore

Entry Level Mechanic

Duluth, MN

$20/hr

Entry Level Mechanic - 3-Day Work Week!Join a Team That Values Your Time, Skills, and Future This ... Working efficiently to help our team meet service goals Why Join Sonju?Work-Life Balance That ...

Rotary Systems Inc

Entry Level Machinist

Anoka, MN · On-site

$17 - $20/hr

ENTRY LEVEL CNC MACHINIST Department: Manufacturing **SIGN-ON BONUS AVAILABLE** Position Summary ... necessary to help you be successful. Your work at Rotary systems will be comfortable, yet ...

Genesis10

Entry Level Software Developer

Minneapolis, MN · On-site

$60K/yr

Genesis10 is seeking an Entry Level Software Developer to join their team. This role provides a ... help you navigate corporate culture and support your growth • Comprehensive benefits: health ...

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Entry Level Helpdesk information

See Minnesota salary details

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$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level helpdesk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Minnesota? The most popular types of Helpdesk jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level Helpdesk jobs? Cities in Minnesota with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.

Health Services Representative EntryLevel

Katapult Network

Minneapolis, MN • On-site

$44K - $54K/yr

Other

Re-posted 16 days ago

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We are recruiting for an entry-level Health Services Representative. This role will coordinate information, services, and projects between departments. The position will also be responsible for supporting managers and clients in day-to-day activities. Recent college graduates and entry-level professionals are encouraged to apply!

What You Will Be Doing As A Health Services Representative :

  • Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
  • Act as liaison between associates and consultants to assist with all enrollment and benefit questions
  • Review enrollment systems and provide basic analysis for monthly reporting
  • Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
  • Accurately enroll associates into benefit plans in benefits administration/payroll and vendor systems
  • Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
  • Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs
  • Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
  • Provide support to Benefits and Workers' Compensation/Safety teams
  • Answer general enrollment questions for benefit-eligible associates as well as coordinate the enrollment process for status changes

Our Ideal Health Services Representative Candidate Has:

  • Communication: express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
  • Organizing and planning: develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Problem-solving: creatively develop new solutions to challenges or questions without being afraid to take strategic risks
  • Social facility: comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
  • Flexibility: possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency

Requirements To Be A Health Services Representative

  • Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetwork

Facebook: https://www.facebook.com/KatapultNetwork/

LinkedIn: https://www.linkedin.com/compa...

Other job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant

Apply