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Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

Entry Level Production Worker Join a dynamic and fast-paced team environment dedicated to the ... year, helping our workers navigate an evolving labor market and find jobs that meets their goals ...

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What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

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Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Rochester, MN as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 1% Full Time, 85% Part Time, and 12% Contract. Highlights an 18% Physical, 81% Hybrid, and 1% Remote job distribution, with an average salary of $48,948 per year, or $23.5 per hour.
Entry-Level Sales Rep

Entry-Level Sales Rep

Legacy Restoration LLC

Rochester, MN โ€ข On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Multiple Entry-Level Sales Reps wanted at Legacy Restoration in Rochester, MN! Our residential remodeling and repair team is hiring motivated go-getters to connect with potential customers and help bring new business to our books.

Why You'll Love This Full-Time Role:

  • Competitive base pay and commission for an earning potential of $70,000+ per year
  • Vehicle stipend
  • Company-provided uniforms
  • Health insurance
  • Dental
  • Vision
  • HSA/FSA
  • PTO
  • Employee assistance program
  • Growth opportunities
  • Life Insurance
  • 401(k) with company match

This is your chance to get out in the field, gain valuable experience, and make a real difference for real customers. Seize the opportunity and apply now!

YOUR DAY-TO-DAY AS OUR ENTRY-LEVEL SALES REP:

  • Working Monday through Friday from 10:00 am to 7:00 pm with some Saturdays depending on the season (9:00 am to 2:00 pm)
  • Canvassing various neighborhoods, walking around, knocking on doors, and speaking with homeowners about their house exteriors
  • Safely climbing ladders to perform roof inspections
  • Asking questions to learn about the customers' remodeling and renovation needs and promoting our incredible services
  • Booking appointments and keeping track of your sales success
  • Building new connections and bringing new business to the company

REQUIREMENTS:

  • 18+ years of age
  • Valid driver's license
  • Good driving record
  • Ability to obtain a solicitation permit
  • Physical ability to walk through neighborhoods and climb ladders regularly
  • Willingness to travel to different neighborhoods and local offices as needed

APPLY WITH PURPOSE:

When homeowners need exceptional home repairs, whether after a storm, an accident, or simply the passage of time, they know to call Legacy Restoration! Our dedicated team excels in residential remodeling, renovation, and repair services, doing whatever it takes to get our customers' home exteriors back in fantastic condition. Since opening our doors in 2011, we've built an excellent reputation for being there when customers need us most.

We provide team members with a Total Rewards package that offers outstanding benefits and compensation programs to support their well-being. If you're interested in thriving with an innovative team and making a meaningful difference every day, reach out to learn more about our open opportunities! Fill out our initial application and take the first step towards building a bright future as our Entry-Level Sales Rep!


Must have the ability to pass a background check and drug screening test


Job Posted by ApplicantPro