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Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

VIOC

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Valvoline

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Valvoline

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

VIOC

Entry-level Lube Tech/Technician

Rochester, MN

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Valvoline

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

VIOC

Entry-level Lube Tech/Technician

Rochester, MN · On-site

$17.25/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Epic

Entry-Level Project Manager

Rochester, MN · On-site

Epic develops healthcare software that helps people get well, stay well, and help future generations be healthier. Founded in 1979, the company is headquartered in Verona, USA, with a team of 10001 ...

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All JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rochester, MN

Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you

Entry-Level Financial Planning (Remote)

Davis Family Financial LLC

Rochester, MN

$60K - $75K/yr

Part-time

Retirement

Posted 19 days ago

Job description

As an entry-level financial professional, we strive to put the needs of your family in the forefront of every decision made. Our company believes in taking on an educational approach to finances and to deliver our expertise to people from all backgrounds. Partnering with some of the top 100, fortune 500 companies, we are able to provide a complimentary financial plan for anyone who needs help.

This is an opportunity for those who are hard-working, have good communication skills and customer service skills, love to help people, and are willing to start a training program as an entry-level financial professional and potentially develop into management and leadership positions.

There is no experience needed for this position. Through our in-depth training program, you will learn how to sit down with an individual, family, or business owner, have a conversation with them about their financial goals and dreams, and help create a game plan or roadmap, to help them achieve their short-term and long-term financial goals through our financials solutions, products and services we provide (include but are not limited to retirement planning, wealth accumulation, college planning, investments, & insurance) Whether you are looking to start or transition into a new career full-time, or you are looking to develop a new skill or obtain part-time income during these turbulent times, a flexible schedule is available.

Qualifications

Minimum 18 years of age

Legal U.S. Resident, Citizen, or Work Permit with SSN

Soft background check required

Able to complete licensing requirements within 14 days

Employment Type: PART_TIME

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