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Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$70K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our Rochester, MN team and help attract new ...

Legacy Restoration LLC

Sales Representative

Rochester, MN · On-site

$70K/yr

If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our Rochester, MN team and help attract new ...

Knobelsdorff Enterprises

Accountant

Goodhue, MN · On-site

$62K - $70K/yr

Participate in budgeting and forecasting cycles, helping build models and track performance * Prepare ad hoc reports and dashboards that help the business understand performance and opportunities

ARCXIS

Inspector

Rochester, MN · On-site

$60K - $65K/yr

... to help you grow in your career. Arcxis, the largest provider of Home Energy Rating System (HERS) inspections, is searching for an entry-level Inspector to join their team. If you are a self ...

ARCXIS

Inspector

Rochester, MN

$60K - $65K/yr

... to help you grow in your career. Arcxis, the largest provider of Home Energy Rating System (HERS) inspections, is searching for an entry-level Inspector to join their team. If you are a self ...

Arcxis

Inspector

Rochester, MN · On-site

$18/hr

... to help you grow in your career. Arcxis, the largest provider of Home Energy Rating System (HERS) inspections, is searching for an entry-level Inspector to join their team. If you are a self ...

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All JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rochester, MN

Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you

Entry Level - ABA Behavior Technician

Momentum Behavior Services

Rochester, MN

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Why You’ll Love this Behavior Technician (BT) / Registered Behavior Technician (RBT) Job! Full-Time & Part-Time Opportunities Available!   
Are you compassionate, patient, and excited to help individuals with autism turn everyday moments into meaningful milestones? Join us as a Behavior Therapist (BT) / Registered Behavior Technician (RBT) in Rochester, MN and make a real impact every day!  
We welcome people with backgrounds of all levels, including teachers, paraprofessionals, coaches, as well as nannies, babysitters, caregivers, CNAs, camp counselors, retail and hospitality employees, or anyone who has supported a child or family member with autism. We provide all training — you bring the heart.
As a Behavior Therapist, you’ll provide one-on-one therapy to children, adolescents, and young adults with Autism Spectrum Disorder (ASD) in a supportive environment where growth and progress happen every day.
Pay: $22 / hour    
Shifts Available (Monday–Friday)
  • Full-Time: 8:00 AM – 5:00 PM
  • Part-Time:
    • 8:00 AM – 1:00 PM
    • 12:00 PM – 5:00 PM
Work Environment: in-home, clinic, or in-school settings
Why Momentum Behavior Services?   
  • Paid Training: Whether you are brand new to the field or already experienced, you’ll find a place here where your work truly matters, and your growth is supported every step of the way.  
  • Time Off: Generous paid time off allowance and paid company holidays  
  • Insurance *: Flexible medical, dental, and vision coverage, plus life and AD&D insurance, short- and long-term disability, and additional benefits.
  • Retirement *: 401(k) retirement plan with company match  
  • Family & Life Support *: Employee assistance program, paid parental leave, childcare credits and wellness stipend
  • Education: Professional development assistance, RBT certification support, and Tuition Reimbursement*!
  • Extra Earning Potential: Bonus opportunities and Perks At Work employee discount program
  • Unmatched Culture & Support: Be part of a collaborative, diverse team where your voice and contributions are valued
*Note benefits for full-time employment (30 hours or more) only
Join a team where your work makes an impact for all ages, from new skills learned and confidence built to independence gained. From day one, you’ll feel support for every step—coworkers who answer questions, share tips, and stand beside you when it’s tough. And with flexibility for your life, you’ll have a schedule that fits real life, transparent managers, and the freedom to balance school, family, or other commitments while doing work that truly matters. 
Apply today for the Behavior Therapist (BT) / Registered Behavior Therapist (RBT) position in Rochester, MN to help deliver compassionate care in an inclusive, supportive environment.Responsibilities
  • Implement evidence-based Applied Behavior Analysis (ABA) strategies such as teaching new skills, encouraging independence, and reducing challenging behavior
  • Collect and track progress data using our easy-to-use technology
  • Collaborate with BCBAs and your team to celebrate progress and problem-solve challenges
  • Continue learning through ongoing training and professional development 
  • Behavior Therapist (BT) / Registered Behavior Technician (RBT) Qualifications   
Required Skills
  • RBT Certification preferred, not required- we'll help you get certified!  
  • Strong communication and teamwork skills
  • Previous experience with children, education, or caregiving preferred, not required - we’ll train you!
  • Bachelor’s degree or interest in behavioral health, education, psychology, or childcare preferred
At Momentum Behavior Services, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an Equal Opportunity Employer. 
Momentum-BT-Elton Hills