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Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Now, we're hiring full-time Outside Sales Reps to join us in Rochester, MN and help us continue to help people around the community! This is a great entry-level opportunity to brush up on your sales ...

Now, we're hiring full-time Outside Sales Reps to join us in Rochester, MN and help us continue to help people around the community! This is a great entry-level opportunity to brush up on your sales ...

Experience in manufacturing, assembly, or production is helpful * Comfortable using hand tools and following detailed instructions * Basic computer skills * Strong attention to detail and pride in ...

Audiologist (Army Medical Officer)Job Overview As an Audiologist, you'll help protect Soldiers ... Experience Level: Entry Level Requirements * Be a U.S. citizen by the time you commission as an ...

... help ensure property and materiel are not damaged by local species. At a Glance * Career Type ... Experience Level: Entry Level Requirements * Be a U.S. citizen by the time you commission as an ...

Inspector

Rochester, MN · On-site

$60K - $65K/yr

... to help you grow in your career. Arcxis, the largest provider of Home Energy Rating System (HERS) inspections, is searching for an entry-level Inspector to join their team. If you are a self ...

Inspector

Rochester, MN · On-site

$60K - $65K/yr

... to help you grow in your career. Arcxis, the largest provider of Home Energy Rating System (HERS) inspections, is searching for an entry-level Inspector to join their team. If you are a self ...

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Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Rochester, MN as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,948 per year, or $23.5 per hour.

Entry-level Lube Tech/Technician

VIOC

Rochester, MN • On-site

$17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

ALL ROADS LEAD TO THIS OPPORTUNITY

The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.


JOB LOCATION: 3370 55th St NW, Rochester, MN, 55901


ROLE OVERVIEW: What you'll do to drive success

When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.

Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:

  • Change oil
  • Check and refill fluids
  • Rotate tires
  • Test and replace batteries
  • Inspect and replace lights and wipers
  • Perform an 18-point maintenance check
  • And other preventive maintenance services


BENEFITS: What you'll gain to fuel your goals

We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.

Here's a look at some of our unique benefits:

  • Compensation: $17.25 per hour weekly pay.
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.


QUALIFICATIONS: What you'll need to keep moving forward

From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.

We seek team members with:

  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

We expect you can:

  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.


*Terms and conditions apply, and benefits may differ depending on location.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.