ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

DOC Services, Inc.

Packager - 2nd Shift

Lake City, MN · On-site

$15.50 - $18.75/hr

Entry-Level Packager | 2nd Shift | Lake City, MN No Experience Needed | On-the-Job Training ... help prepare high-quality products for shipment. If you're reliable, detail-oriented, and ready to ...

InsuraTec

Sales Representative (Remote)

Rochester, MN · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

next page

Showing results 1-20

All JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rochester, MN

Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you

Diesel Technician

Rochester Chevrolet Cadillac

Rochester, MN • On-site

$14 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

This entry-level position will be responsible for oil changes, tire rotations and other light maintenance work. Training is divided into five 10-week periods. You’ll work with an experienced Certified Trainer who will train and support you throughout this program. This could be the start of a great career in the field of automotive service.

Take ownership. You have the power to determine your future! The Technician Apprentice program will help you achieve your goal of becoming a Certified Service Technician. It’s a fun and challenging career. We grow our technicians from within our store and offer a career path that could have you making $120,000 a year or more. If you’re career minded and looking for a place to call home, come to Rochester Chevrolet Cadillac. We’re looking for people that like working on their own vehicle or that have some automotive schooling. Each Technician Apprentice will get on-site training with a dedicated, experienced Trainer, Chevrolet-led training classes as well as Chevrolet online training.

What we offer:

  • Competitive starting pay; $14 to $20 per hour.
  • Medical, Dental and Vision Insurance
  • Short Term Disability
  • Life Insurance
  • 401K
  • Paid Holidays
  • Paid Vacation Days
  • Factory and in-dealership Training
  • Vehicle Purchase Plan for you and your family

We need this from you:

  • To repair vehicles to the best of your ability.
  • To care about your work, your customer, and your team. To learn and grow.
  • To have a positive attitude and the ability to spread it to others.

If you’re looking for an opportunity with excellent career growth while working for a company that’s always growing and training their team members, then apply now at Rochester Chevrolet Cadillac!

Apply