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Entry Level Helpdesk Jobs in Rochester, MN (NOW HIRING)

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Entry Level Helpdesk information

See Rochester, MN salary details

$12

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Helpdesk jobs? Cities near Rochester, MN with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Rochester, MN as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,948 per year, or $23.5 per hour.

Reserve Mental Health Nurse

United States Army

Rochester, MN

Full-time

Re-posted 6 days ago


United States Army rating

6.1

Company rating: 6.1 out of 10

Based on 488 frontline employees who took The Breakroom Quiz

45th of 49 rated military and defense


Job description

Psychiatric / Behavioral Health NurseJob Overview

As a Psychiatric / Behavioral Health Nurse, you will help provide comprehensive mental health care for Soldiers, their families, and military retirees. You will also care for those in emotional distress. Your responsibilities may include patient counseling, crisis intervention, medication management, and group therapy.

At a Glance
  • Career Type: Officer
  • Service Options:
    • Active Duty
    • Army Reserve
    • Army National Guard
  • Experience Level: Entry Level
Requirements
  • Be a U.S. citizen by the time you commission as an Officer
  • Hold a Bachelor’s Degree in Nursing
  • Possess a valid nursing license
  • Be eligible for a Secret Security Clearance
Skills You'll Learn
  • Data Collection
  • Patient Care
  • Counseling Patients and Clients

What United States Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


US Army logo

About US Army

Sourced by ZipRecruiter

Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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