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Entry Level Helpdesk Jobs in Michigan (NOW HIRING)

Prosper Sales & Consulting Inc

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Entry Level Sales Representative

Grand Rapids, MI · On-site

$900 - $1.3K/wk

... help customers find the best solutions for their needs. This position is ideal for individuals ... Monday to Friday schedule with consistent hours This Entry Level Sales Representative role is ...

WE Development

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Entry Level Marketing and Sales

Detroit, MI · On-site

$1.0K - $1.3K/wk

WE Developments is hiring an Entry-Level Marketing and Sales Assistant to join our growing team in ... Help coordinate promotional events, marketing activities, and community outreach * Work closely ...

Prosper Sales & Consulting Inc

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Entry Level Sales Representative

Grand Rapids, MI · On-site

$900 - $1.3K/wk

... help customers find the best solutions for their needs. This position is ideal for individuals ... Monday to Friday schedule with consistent hours This Entry Level Sales Representative role is ...

Askia Incorporation

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Account Manager | Entry Level Sales + Training

Birmingham, MI · On-site

$55K - $65K/yr

Identify new business opportunities and help expand client reach * Collaborate with a motivated team to hit sales targets and company goals What we're looking for in an Entry Level Account Manager:

New

Askia Incorporation

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Account Manager | Entry Level Sales + Training

Birmingham, MI · On-site

$55K - $65K/yr

Identify new business opportunities and help expand client reach * Collaborate with a motivated team to hit sales targets and company goals What we're looking for in an Entry Level Account Manager:

New

Marmon

Entry Level Machine Operator

Boyne City, MI

$20/hr

We are looking for 2nd and 3rd shift entry level machine operators. Starting rate can be between ... Become a mentor and train others to help them grow * Apprenticeship program to earn certification ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Michigan

Entry Level Helpdesk information

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How much do entry level helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level helpdesk in Michigan is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Michigan?

The most popular types of Helpdesk jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Helpdesk jobs?

Cities in Michigan with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 10% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $41,971 per year, or $20.2 per hour.

Junior Account Manager [Entry Level]

Eclipse Marketing

Southfield, MI • On-site

$40K - $48K/yr

Full-time

Re-posted 3 days ago

Job description

Company Description
Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders.
Eclipse Marketing's core values are developing entry level individuals into successful, well-rounded businessmen and women. We are looking to train someone starting at the entry-level in all areas of sales, marketing, and then into management practices.
Who We Are:
Eclipse Marketing is a sales and marketing firm specializing in customer-facing sales on behalf of one of the largest companies in the service industry (it might be argued they are THE largest). They contract with us to put a face to their name and it is our Junior Account Manager's job to meet with these customers in person.
Job Description
Responsibilities:
Provide excellent customer service, including face to face sales
Assess the needs of the customer to recommend the best solution
Increase sales for the client and the company to ensure goals are met
Involvement and development of office activities that help reinforce best
practices.
Help manage and oversee a client campaign
Team development and management
Desired Skills:
Must have a commitment to driving and achieving results in a fast-paced
environment
Must have outstanding organizational and time management skills
Preferred sales experience in conjunction with a passion for leading teams
Qualifications
Qualifications:
Someone with 1-6 years experience in:
  • Sales
  • Marketing
  • Communications
  • Customer Service (retail, restaurant, or hospitality)

  • Upbeat and professional demeanor
  • Solution-oriented in the face of challenges
  • Sports-Minded and a team player
  • Internally motivated
  • Willingness to learn and adapt
  • Entry-level / Intermediate technical and digital experience
  • Bachelors Degree is preferred

Work Perks:
  • C-level coaching and development
  • Incentives for exceptional work
  • Chances to give back to the community
  • Travel opportunities
  • Advancement & recognition based on merit
  • Positive team atmosphere

Interested in learning more? Apply today!
Additional Information
Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries.
All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.

Apply