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Entry Level Help Desk Jobs in Fall River, MA (NOW HIRING)

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brightstar Lottery

Network Control Technician

West Greenwich, RI

$49K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not an entry-level position - it's ideal for someone with 1-3 years of experience who ... Requirements: * 1-3 years experience in a NOC, help desk, or managed services environment * Solid ...

Brownhealth

ED Patient Care Tech I PD

Newport, RI · On-site

Reports computer and equipment malfunctions to the help desk.Accurately uses all existing computer ... Entry level credentialing of secretarial and nursing assistant skills.Current Rhode Island ...

Brightstar Lottery

Network Control Technician

West Greenwich, RI

$49K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not an entry-level position -- it's ideal for someone with 1-3 years of experience who ... Requirements: * 1-3 years experience in a NOC, help desk, or managed services environment * Solid ...

Brown University Health

ED Patient Care Tech I

Newport, RI · On-site

$18 - $25.82/hr

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brightstar Lottery

Network Control Technician

West Greenwich, RI · On-site

$49K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not an entry-level position - it's ideal for someone with 1-3 years of experience who ... Requirements: * 1-3 years experience in a NOC, help desk, or managed services environment * Solid ...

Brown University Health

ED Patient Care Tech I

Newport, RI · On-site

$18 - $25.82/hr

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk.Accurately uses all existing computer ... Entry level credentialing of secretarial and nursing assistant skills.Current Rhode Island ...

Brown University Health

ED Patient Care Tech I

Newport, RI · On-site

$18 - $25.82/hr

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Fall River, MA

Entry Level Help Desk information

See Fall River, MA salary details

$12

$23

$34

How much do entry level help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk in Fall River, MA is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.06 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Fall River, MA?

The most popular types of Help Desk jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Entry Level Help Desk jobs?

Cities near Fall River, MA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $48,339 per year, or $23.2 per hour.

Assistant General Manager

JRS Land Services Inc

Bridgewater, MA

$28 - $35/hr

Full-time

Re-posted 29 days ago

Job description

We are hiring an Assistant General Manager to help run day-to-day field operations.
This role is for someone with real landscaping and hardscape experience who wants responsibility and long-term growth.  Our General Manager oversees sales, fertilizer applicatons, equipment, and crews and we need a capable right-hand person to help carry the load.
Tis is not an entry-level management role and not a desk job.
What This Role Actually Is
  • Hands-on support in the field, especially hardscape projects
  • Helping manage crews, equipment, job flow, and quality control
  • Assisting with equipment oversight and operational follow-ups
  • Stepping in daily to keep jobs moving and problems solved
Who This Is For
  • Someone with proven hardscape and landscaping experience
  • A leader crews naturally respect
  • Comfortable making decisions in the field
  • Looking to grow into a larger operational role
Who This Is NOT For
  • Entry-level supervisors
  • Retail or restaurant management backgrounds
  • Anyone Without hands-on landscape/hardscape experience
What We Offer
  • Competitive pay based on experience
  • Steady, well-run company with strong leadership
  • Real responsibility
  • Clear path to long-term growth