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Entry Level Help Desk Jobs in Middleboro, MA (NOW HIRING)

Mobizwiz

Entry Level Retail Sales Associate

Quincy, MA

$900 - $1.6K/wk

... a desk . * Act as a liaison between the customer and the client's brand - you'll become an expert ... A competitive spirit with a team-player mindset will help you succeed . * Leadership potential: You ...

Mobizwiz

Entry Level Retail Sales Associate

Braintree, MA · On-site

$900 - $1.6K/wk

... a desk . * Act as a liaison between the customer and the client's brand - you'll become an expert ... A competitive spirit with a team-player mindset will help you succeed . * Leadership potential: You ...

Mosquito Joe

Mosquito Control Technician

Norton, MA · On-site

$18 - $24/hr

We are looking for entry-level and experienced Mosquito Control Technicians who want to build a ... Work outdoors instead of being stuck behind a desk * Paid training & licensing * Great work/life ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Middleboro, MA

Entry Level Help Desk information

See Middleboro, MA salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level help desk in Middleboro, MA is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Middleboro, MA are hiring for Entry Level Help Desk jobs?

Cities near Middleboro, MA with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Middleboro, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,274 per year, or $24.2 per hour.

Help Desk Administrator

Old Colony Elder Services

Brockton, MA • Hybrid

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. APPLY NOW during this exciting time!

OCES supports elders and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, save lives for our consumers, we hope to allow them to stay as active and engaged in their lives and in their own communities for as long as possible.

To that end we are seeking for a Help Desk Administrator to provide "Help Desk" services and assist users with application-related and equipment-related problems. Great entry level IT opportunity for the right person!

What you will do:

  • Track help desk requests and ensure closure in a timely manner.
  • Assist with hardware installations and software implementations.
  • Collaborate with team to provide support to onsite and remote users.
  • Troubleshoot hardware and software issues.

What you will bring:

  • Associate degree in computer-related discipline (Bachelor's degree preferred).
  • Current IT certifications (i.e., CompTIA A+, CCNA, Microsoft Fundamentals, etc.) preferred.
  • Experience in a networking environment.
  • Ability to assess issues and determine priority.
  • Ability to learn new applications quickly.
  • Ability to travel and reliable means of transportation.
  • Excellent troubleshooting skills.
  • Excellent communication skills.
  • Knowledge of Citrix and Virtual Environments preferred.
  • Knowledge of database concepts and practices.

What you'll get:

  • Ability to work with an enthusiastic team of like-minded individuals.
  • Opportunity to develop professionally in your chosen career.
  • Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
  • Exceptional benefits: health benefits available on day 1; generous paid time off policies; company paid LTD and life insurances; 401K plan.

APPLY TODAY!

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

Apply