Entry Level Help Desk Jobs in Methuen, MA (NOW HIRING)

Location: Andover, MA

Schedule: Onsite

Employment Type: 6-Month Contract-to-Hire

Are you interested in technology, problem-solving, and designing modern workplace environments? We're seeking a Junior AV Engineer to join a growing Audiovisual (AV) Engineering team supporting commercial offices, higher education institutions, healthcare organizations, and other clients throughout the Northeast.

This is an entry-level opportunity designed for someone who is eager to learn. Whether your background is in IT support, audiovisual technology, engineering, networking, technical services, or design, we'll provide the training and mentorship needed to build a career in AV engineering.

You'll work alongside experienced Systems Engineers, Project Managers, Sales teams, and Field Technicians while gaining exposure to the full audiovisual project lifecycle.

• Assist with the design of audiovisual systems for conference rooms, training spaces, classrooms, and corporate environments
• Support engineers in creating proposals, equipment lists, and project documentation
• Help coordinate projects with drafting and design teams
• Participate in client meetings to gather project requirements
• Review and update system drawings and documentation
• Attend project site visits to document construction progress and identify installation considerations
• Stage and test AV equipment before deployment
• Support installation teams with technical questions and troubleshooting
• Research products and assist with technical solution development
• Work with teams across engineering, sales, project management, and field operations

• Bachelor's degree or equivalent experience
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational and follow-up skills
• Comfortable using Microsoft Office applications
• Familiarity with Windows-based environments
• Interest in technology and willingness to learn new systems
• Ability to work collaboratively in a team environment

Experience or exposure to any of the following is a plus:

• Audiovisual technology
• IT support or help desk
• Networking fundamentals
• Conference room technology
• Microsoft Teams Rooms or Zoom Rooms
• AutoCAD or Revit
• Technical troubleshooting
• Commercial construction or low-voltage systems

This role is designed as a training and development opportunity. You'll gain experience with:

• AV system design
• Audio and video signal flow
• Conference room technologies
• Displays, microphones, speakers, and control systems
• CAD and design documentation
• Project coordination
• Industry certifications, including CTS (Certified Technology Specialist)

Successful candidates will have the opportunity to develop into:

• AV Systems Engineer
• Sales Engineer
• AV Design Engineer

If you're looking for a career where technology, design, and problem-solving come together, we'd love to hear from you.

Ideal backgrounds include: AV Technician, IT Support Specialist, Help Desk Technician, Network Technician, Engineering Graduate, CAD Technician, Technical Support Specialist, Field Technician, or anyone with a strong interest in building a career in audiovisual technology.

This is a Contract to Hire position based out of Andover, MA.

The pay range for this position is $20.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Andover,MA.

This position is anticipated to close on Sep 15, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.