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Entry Level Help Desk Technician Jobs in Decatur, IL

Altorfer Inc

Shop Technician, AG

Clinton, IL · On-site

$35.75 - $41.98/hr

May intermittently sit at a desk for a period of time to answer telephone and write or use a ... Need help finding the right job? We can recommend jobs specifically for you! Click here to get ...

Bridgestone

Automotive Maintenance Technician

Decatur, IL · On-site

$12.54 - $18.81/hr

... plan to help build towards your future. We believe people can only provide superior service and ... Job Category Retail Position Summary The Maintenance Technician is an entry level position in which ...

Bridgestone

Sales and Service Technician

Decatur, IL

$16 - $23.90/hr

... plan to help build towards your future. We believe people can only provide superior service and ... entry-level vehicle services, and ensuring customer satisfaction through thorough and timely ...

Naturescape

Lawn Care Technician / Specialist

Decatur, IL · On-site

$19 - $26/hr

While most of the world is stuck behind a desk, your "office" changes daily. You'll navigate to ... Are you passionate about working outdoors and helping people? If so, you could be perfect for this ...

JobAdX

Acute Registered Nurse - RN

Decatur, IL · On-site

The professional registered nurse Inpatient Services RN CAP 1 is an entry level designation into ... Technicians. As a member of the kidney disease health care team, this position participates in ...

Altorfer Inc

Field Dispatcher ll, Ag

Clinton, IL · On-site

$22/hr

Part of a front line team answering phone calls from customers and technicians dealing with Ag ... May sit at a desk for a period of time to answer phone calls or use a keyboard to complete ...

Rural King

Front End Lead (Illinois)

Decatur, IL · On-site

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

Rural King

Front End Lead (Illinois)

Decatur, IL · On-site

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

Rural King

Front End Lead (Illinois)

Decatur, IL · On-site

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

TEAM, Inc.

NDE Assistant

Decatur, IL · On-site

$39K - $43K/yr

TEAM is seeking an entry-level NDT Assistant to support our certified technicians in the delivery ... help secure work areas for radiographic testing (where applicable). • Transport equipment to and ...

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All JobsHelp Desk Technician JobsEntry Level Help Desk Technician JobsEntry Level Help Desk Technician Jobs in Decatur, IL

Entry Level Help Desk Technician information

See Decatur, IL salary details

$12

$22

$32

How much do entry level help desk technician jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level help desk technician in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What are the most commonly searched types of Help Desk Technician jobs in Decatur, IL? The most popular types of Help Desk Technician jobs in Decatur, IL are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Decatur, IL? For Entry Level Help Desk Technician jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Decatur, IL look for? The top searched job categories for Entry Level Help Desk Technician jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Help Desk Technician jobs? Cities near Decatur, IL with the most Entry Level Help Desk Technician job openings:
Entry Level Help Desk Technician jobs near you
Shop Technician, AG

Shop Technician, AG

Altorfer Inc

Clinton, IL • On-site

$35.75 - $41.98/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Shop Technician, AG
Req No. 2025-5407 Category Technicians Location US-IL-Clinton Type Regular Full-Time Union or Non-Union Union - 965 Division Ag Company Altorfer Inc
Working Hours/Days
8:00 am - 4:30 pm Monday - Friday, overtime and weekends as needed
Basic Duties
    Perform in shop service and repairs at our Clinton, Illinois location.
  • Focusing primarily on Terragators, Rogators, Spra Coupe, Cat Lexion Combines, Challenger tractors and other Cat AG products.
  • Troubleshoot and repair hydraulic, electrical and all other systems.
  • May perform other related duties as requested and/or assigned.
Qualifications
  • Successful completion of a formal technical training program preferred or 2 years of AG machinery knowledge and experience required.
  • Electrical and hydraulic diagnostic and troubleshooting skills needed.
  • Basic computer skills are needed especially with programs such as Microsoft, Excel, Outlook and CAT Programs.
  • Must have knowledge and previous experience working with parts books.
  • Possess good communication skills and able to lift 75 lbs.
  • Willingness to work overtime and some weekends when needed.
  • Must be able to work in a fast paced environment, be a self-starter and able to adapt to change.
  • High School Diploma or equivalent is required.
  • Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

  • Health, Dental, Vision, Disability, and Life Insurance
  • 401(k) and Additional 401(k) Contribution
  • Paid Holidays
  • Paid Parental Leave and Funeral Leave
  • Vacation: 40 hours of vacation after 1 year of full-time employment
  • Sick: 40 hours of sick after 1 year of full-time employment
  • Education Assistance
  • Personal Tool Insurance, and Safety Equipment Reimbursement
  • Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: Min: $35.75/hr Max: $41.98/hr

Posted Min
USD $35.75/Hr.
Posted Max
USD $41.98/Hr.
Physical Requirements/Working Conditions

This position works in a warehouse/shop environment. May on a continuous basis walk, bend and lift up to 75 lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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