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Entry Level Help Desk Technician Jobs in Decatur, IL

... plan to help build towards your future. We believe people can only provide superior service and ... Job Category Retail Position Summary The Maintenance Technician is an entry level position in which ...

Sales and Service Technician

Decatur, IL · On-site

$16 - $23.90/hr

... plan to help build towards your future. We believe people can only provide superior service and ... entry-level vehicle services, and ensuring customer satisfaction through thorough and timely ...

While most of the world is stuck behind a desk, your "office" changes daily. You'll navigate to ... Are you passionate about working outdoors and helping people? If so, you could be perfect for this ...

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

Whether you are starting an entry-level position or joining with professional experience, Rural ... Oversee cashier transactions and customer service desk layaway transactions including monthly ...

TEAM is seeking an entry-level NDT Assistant to support our certified technicians in the delivery ... help secure work areas for radiographic testing (where applicable). · Transport equipment to and ...

NDE Assistant

Decatur, IL · On-site

$39K - $43K/yr

TEAM is seeking an entry-level NDT Assistant to support our certified technicians in the delivery ... help secure work areas for radiographic testing (where applicable). • Transport equipment to and ...

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Entry Level Help Desk Technician information

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How much do entry level help desk technician jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level help desk technician in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk technicians. These roles still require human skills like customer service, problem-solving, and understanding complex issues that AI cannot handle independently.

What job makes $10,000 a month without a degree?

Entry-level help desk technician roles typically do not pay $10,000 a month without experience or certifications. High-paying jobs that reach this level usually require specialized skills, extensive experience, or advanced certifications in fields like IT, sales, or entrepreneurship. Most roles offering such income levels also demand significant responsibility and expertise.

Can you get a helpdesk job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for candidates with strong problem-solving abilities and a willingness to learn.

Is a help desk technician a good entry job?

A help desk technician is a common entry-level IT role that provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT positions.
What are the most commonly searched types of Help Desk Technician jobs in Decatur, IL? The most popular types of Help Desk Technician jobs in Decatur, IL are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Decatur, IL? For Entry Level Help Desk Technician jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Decatur, IL look for? The top searched job categories for Entry Level Help Desk Technician jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Help Desk Technician jobs? Cities near Decatur, IL with the most Entry Level Help Desk Technician job openings:
Automotive Maintenance Technician

Automotive Maintenance Technician

Bridgestone Americas, Inc

Decatur, IL • On-site

$12.54 - $18.81/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Bridgestone Americas rating

7.2

Company rating: 7.2 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

330th of 519 rated manufacturers


Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category
Retail
Position Summary
The Maintenance Technician is an entry level position in which you will be an integral part of a fantastic team servicing vehicles. STOP looking for a job and START investing in your career as a Maintenance Technician at Firestone Complete Auto Care! Full and Part-time benefits available from day one - including tool program discounts!Pay Range: $12.54 - $18.81

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Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

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Responsibilities
  • Learn how to diagnose and repair basic automotive including brakes, alignments, suspensions, cooling, exhaust, and electrical.
  • Change oil and/or perform scheduled maintenance services.
  • Install and perform tire maintenance.
  • Install batteries, shock absorbers, and check electrical systems.
  • Road test vehicles.
Minimum Qualifications
  • Ability to learn basic mechanical tasks.
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Experience in automotive service industry preferred.
  • Reading, writing, and math skills.
OUR CREW KNOWS BENEFITS
  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.


What Bridgestone Americas employees say

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