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Entry Level Help Desk Support Jobs in Riverside, CA

Snap-on Inc

Tech Support Analyst l

Tustin, CA · On-site

$55K - $65K/yr

Maintain detailed records using help desk software and internal tracking systems. * Support database management, quality reporting, and performance metrics reporting. * Work cross-functionally with ...

Snap-on Inc

Tech Support Analyst l

Tustin, CA · On-site

$55K - $65K/yr

Maintain detailed records using help desk software and internal tracking systems. * Support database management, quality reporting, and performance metrics reporting. * Work cross-functionally with ...

Snap-on Inc

Tech Support Analyst l

Tustin, CA

$55K - $65K/yr

Maintain detailed records using help desk software and internal tracking systems. * Support database management, quality reporting, and performance metrics reporting. * Work cross-functionally with ...

TaxRise

IT Support Specialist

Irvine, CA · On-site

$28 - $30/hr

WHAT YOU'LL DO Help Desk & User Support: * Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems. * Troubleshoot and ...

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning ... and helping individuals with technology, this may be the role for you. This position may be ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... helping businesses grow. We live by our core values of Integrity, Communication, Caring and ... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$24 - $26/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning ... and helping individuals with technology, this may be the role for you. This position may be ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

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All JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Riverside, CA

Entry Level Help Desk Support information

See Riverside, CA salary details

$10

$21

$34

How much do entry level help desk support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level help desk support in Riverside, CA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What jobs pay $2000 a day?

Most entry-level help desk support roles do not pay $2000 a day; such high daily earnings are typically associated with specialized or senior positions in fields like consulting, software development, or executive roles. High-paying jobs often require extensive experience, certifications, or advanced skills, and earnings can vary based on industry, location, and workload.

Can I get a helpdesk job with no experience?

Entry level help desk support positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

Is helpdesk a good entry-level job?

Help desk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience in customer service, technical skills, and familiarity with tools like ticketing systems, making it a good starting point for a career in IT.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace help desk support roles like Entry Level Help Desk Support. Human technicians are still essential for complex issues, customer interaction, and problem-solving that require critical thinking and empathy. Help desk jobs often involve learning new tools and certifications to adapt to evolving technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Riverside, CA? For Entry Level Help Desk Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Riverside, CA look for? The top searched job categories for Entry Level Help Desk Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Help Desk Support jobs? Cities near Riverside, CA with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Tech Support Analyst l

Tech Support Analyst l

Snap-on Inc

Tustin, CA • On-site

$55K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

236th of 418 rated machine equipment manufacturers

Job description

AutoCrib is a leader in industrial vending technology, designing and manufacturing both software and hardware solutions in-house to help customers manage inventory efficiently. Our customers span manufacturing, government, retail, data centers, and many other industries. We offer the resources of a well-established company while maintaining a collaborative, family-oriented culture. Employees enjoy autonomy, career development opportunities, and a comprehensive benefits package.

The Tech Support Analyst provides exceptional technical support to customers, resellers, and internal teams. This role is responsible for troubleshooting software, hardware, and network-related issues while delivering a high level of customer service in a fast-paced environment.


  • Provide Level 1 technical support to resellers and end users.
  • Troubleshoot customer issues via phone, email, and web-based chats.
  • Collaborate with Level 2 Analysts to resolve complex technical issues.
  • Create and process sales orders, quotes, and RMAs for replacement parts
  • Maintain detailed records using help desk software and internal tracking systems.
  • Support database management, quality reporting, and performance metrics reporting.
  • Work cross-functionally with Engineering, Quality Assurance, Accounting, Production, and Repair teams.
  • Assist with internal technical support requests as needed.
  • Support installations and configurations in complex network environments.
  • Communicate technical information effectively to technical and non-technical users.

Required Qualifications
  • Excellent written and verbal communication skills.
  • Strong technical aptitude and analytical problem-solving skills.
  • Experience troubleshooting software and hardware issues.
  • Ability to work independently and manage multiple priorities.
  • Strong attention to detail and organizational skills.
  • Ability to thrive in a fast-paced, agile environment.
  • Positive, proactive attitude and willingness to adapt to change.
  • Strong interpersonal skills and team-oriented mindset.
Preferred Qualifications
  • Experience in an IT Service Desk, Help Desk, Desktop Support, or similar technical support role.
  • Strong documentation and ticket management skills.
  • Computer hardware and software troubleshooting experience.
  • Working knowledge of Microsoft Windows 10 and Windows 11.
  • Basic networking and connectivity troubleshooting skills.
  • Knowledge of Microsoft SQL Server and SQL Server Management Studio.
Benefits
  • Healthcare coverage
  • 401(k) retirement plan
  • Life insurance
  • Paid Time Off (PTO)
  • Career growth and development opportunities

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

Pay range is $55,000.00-$65,000.00/Yr

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