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Remote Cyber Security Help Desk Jobs in Riverside, CA

Eliassen Group

Cybersecurity Architect

Orange, CA · Remote

$85 - $90/hr

Architect and optimize secure remote access using solutions such as Palo Alto GlobalProtect with ... to help identify candidates whose qualifications most closely match the requirements of the ...

ABB

Senior Project Engineer

Irvine, CA · Remote

$105K - $136K/yr

Join us and help run what runs the world. This position reports to: Senior Engineering Manager ... cybersecurity policies and standards. The work model for this role is: Remote {#LI-Remote} This ...

ABB

Senior Project Engineer

La Verne, CA · Remote

$98K - $128K/yr

Join us and help run what runs the world. This position reports to: Senior Engineering Manager ... cybersecurity policies and standards. The work model for this role is: Remote {#LI-Remote} This ...

Acara Solutions

AI & Automation Director

Anaheim, CA · On-site +1

$280K/yr

Hybrid - 2 days in office (Tuesday/Wednesday), 3 days remote Acara Solutions is seeking an AI ... About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help ...

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All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Riverside, CA

Remote Cyber Security Help Desk information

See Riverside, CA salary details

$46.9K

$97.2K

$151.3K

How much do remote cyber security help desk jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote cyber security help desk in Riverside, CA is $97,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $116,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a Remote Cyber Security Help Desk professional, and why are they important?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a Remote Cyber Security Help Desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by Remote Cyber Security Help Desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.
What are the most commonly searched types of Cyber Security Help Desk jobs in Riverside, CA? The most popular types of Cyber Security Help Desk jobs in Riverside, CA are:
What are popular job titles related to Remote Cyber Security Help Desk jobs in Riverside, CA? For Remote Cyber Security Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Cyber Security Help Desk jobs in Riverside, CA look for? The top searched job categories for Remote Cyber Security Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Cyber Security Help Desk jobs? Cities near Riverside, CA with the most Remote Cyber Security Help Desk job openings:
Remote Cyber Security Help Desk jobs near you
Cybersecurity Architect

Cybersecurity Architect

Eliassen Group

Orange, CA • Remote

$85 - $90/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

Description:On-site in Orange, CA

Our client seeks a Cybersecurity Architect to support the Orange County Sheriff’s Department. This role provides technical leadership for enterprise security architecture, safeguarding assets, systems, and data against cyber threats with a focus on Palo Alto Networks, VPN, wireless security, DNS security, SIEM, incident response, and CJIS compliance. The position is 100% on-site in Santa Ana, CA with responsibilities spanning design, implementation, and continuous improvement of security controls and standards.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $85.00 to $90.00/hr. w2

Responsibilities:
  • Design, implement, and maintain Palo Alto Networks NGFW, Panorama, and related services including WildFire, Threat Prevention, URL Filtering, and Anti-Virus.
  • Develop and enforce security policies, rule sets, and network segmentation aligned to Zero Trust principles.
  • Serve as top-tier subject matter expert for Palo Alto security engineering, configuration, and troubleshooting.
  • Architect and optimize secure remote access using solutions such as Palo Alto GlobalProtect with least privilege and MFA.
  • Develop and enforce secure policies for corporate and guest wireless, including segmentation, authentication, and encryption.
  • Design and implement secure DNS architecture using DNSSEC or private DNS services.
  • Lead design and tuning of the enterprise SIEM, including device log integration, correlation rules, alerts, dashboards, and reporting.
  • Develop, maintain, and test the Incident Response Plan and playbooks. Lead response lifecycle and conduct post-incident reviews.
  • Ensure adherence to CJIS and other mandates. Create and maintain security standards, baselines, and reference architectures.
  • Conduct regular security assessments to identify control deficiencies and define remediation strategies.
Experience Requirements:
  • Professional leadership experience supporting a SOC or similar cybersecurity service organization.
  • Strong understanding of Palo Alto Networks architecture and technologies including firewalls and intrusion prevention.
  • Experience in network security design, deployment, maintenance, and troubleshooting.
  • Experience providing user support and clear technical communication.
  • Project management capability and ability to manage multiple projects.
  • Ability to work independently and collaboratively under deadlines with flexible hours, including overtime, weekends, and overnight as needed.
  • Experience identifying security risks, developing mitigation plans, and implementing security tools and services.
  • Experience developing and interpreting security policies and participating in compliance efforts.
  • Experience with training and security awareness content development.
  • Experience evaluating and recommending security products and technologies.
  • Detailed knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security.
  • Experience with vulnerability testing and auditing at infrastructure or application level.
Education Requirements:
  • BS in Cybersecurity or related technical field with 7+ years of relevant experience, or
  • MS in Cybersecurity or related technical field with 5+ years of relevant experience, or
  • PhD in Cybersecurity or related technical field with 4+ years of industry experience.
  • Required certification: CISSP or GREM or similar. Other relevant certifications such as GCIH or CEH are beneficial.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
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About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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