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Entry Level Help Desk Support Jobs in Lexington, SC

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Helpdesk Analyst

Columbia, SC · On-site

$19 - $26/hr

System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES ... Provides Tier 2 support to IT users for basic software and hardware of end-user computing and ...

BAE Systems

Systems Admin I

Columbia, SC · On-site

OR * 2 years IT Help Desk support experience in a Windows Active Directory environment; OR * 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support. Skill ...

Xpect Solutions

Systems Administrator

Columbia, SC · On-site

OR * 2 years IT Help Desk support experience in a Windows Active Directory environment; OR * 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support.

Xpect Solutions

Systems Administrator

Columbia, SC · On-site

OR * 2 years IT Help Desk support experience in a Windows Active Directory environment; OR * 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support.

State of South Carolina

Security Analyst III

Columbia, SC · On-site

$94K - $118K/yr

... IT Help Desk to investigate and resolve issues. Designs and distributes Phishing Assessments on periodic basis to test employees security awareness. Data Encryption. Supports best practices of ...

Lose Design

Front Desk Associate

West Columbia, SC · On-site

$12.75 - $16.25/hr

... help serve existing clients in the area and to expand our services to new clients. We have an ... At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Lexington, SC

Entry Level Help Desk Support information

See Lexington, SC salary details

$8

$17

$28

How much do entry level help desk support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk support in Lexington, SC is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Lexington, SC?

For Entry Level Help Desk Support jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Lexington, SC look for?

The top searched job categories for Entry Level Help Desk Support jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Entry Level Help Desk Support jobs?

Cities near Lexington, SC with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,111 per year, or $17.8 per hour.

Service Center Support Desk Analyst - Columbia, SC

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Columbia, SC

$19 - $26/hr

Full-time

Posted 11 days ago

Job description

 
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.


Clearance Level - Must Be Able to Obtain
Secret
U.S. Person Required
Yes
Travel Percentage
0%
Clearance Level - Must Currently Possess
None
U.S. Citizenship Required
Yes
Is Relocation Available
No
Job Description
If you are ready for a new and exciting career, come join our team! BAE Systems is seeking a motivated and experienced Systems Administrator to join our Service Center team. Operating on behalf of the Executive Office of U.S. Attorney's (EOUSA) Enterprise, Operations, Platforms, and Services (EOPS), the Service Center provides 24x7x365 Tier 2 Technical Helpdesk and Operations support to over 252 geographically dispersed sites throughout the United States, Alaska, Guam, the Mariana Islands, Puerto Rico, Hawaii, and the U.S. Virgin Islands.
The Systems Administrator's primary scope of duties include:
Provide 24/7 remote, over-the-phone administrative, support, and technical assistance to EOUSA and USAO IT Systems Manager Staff across 94 United States Attorney's Offices (USAO)s.
Provide 24/7 managing and monitoring of critical IT infrastructure in a Network Operations Center environment.
Perform tier 2 level troubleshooting and root cause analysis in a Windows active directory environment consisting of desktops, laptops, tablets and mobile devices. They must also be able to understand and troubleshoot basic Cisco networking, Aruba wireless networks and sever virtualization (VMWare).
The Systems Administrator must possess a solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails.
The Systems Administrator is required to be onsite, in downtown Columbia, SC, 5 days per week. The Systems Administrator must be willing and able to work 1st, 2nd, and 3rd shift, on weekends, and on holidays as scheduled. Remote work is not considered.
SECURITY CLEARANCE: Due to the nature of this customer, the position will require either already possessing a government security clearance or the ability to obtain one.

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