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Entry Level Help Desk Support Jobs in Myrtle Beach, SC

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish ... A minimum of 2 years of specific experience with the installation/configuration/support of ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish ... A minimum of 2 years of specific experience with the installation/configuration/support of ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Little River, SC · On-site

$13.25 - $17/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$11 - $14.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Ripley Entertainment Inc

IT Analyst

Myrtle Beach, SC · On-site

Be able to support client PC's, printers, Point of Sale (POS) computers, and assigned help desk tickets. * Install, maintenance, and troubleshooting of various end user software (ex; Windows, MS ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Myrtle Beach, SC · On-site

$12.50 - $16.25/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

Planet Fitness

Front Desk Associate

Murrells Inlet, SC · On-site

$12.25 - $15.75/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Myrtle Beach, SC

Entry Level Help Desk Support information

See Myrtle Beach, SC salary details

$9

$18

$29

How much do entry level help desk support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level help desk support in Myrtle Beach, SC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.77 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Myrtle Beach, SC?

For Entry Level Help Desk Support jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Myrtle Beach, SC look for?

The top searched job categories for Entry Level Help Desk Support jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Entry Level Help Desk Support jobs?

Cities near Myrtle Beach, SC with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you

Help Desk Analyst

Conway, SC • On-site

Conway Medical Center
Health Care and Social Assistance • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

512th of 1,064 rated hospitals

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Conway Medical Centerexternal

$19 - $26/hr

Full-time

Re-posted 11 days ago

Job description

Position Summary:
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help requests.   
 
Qualifications:
 
Education:
  • High School Diploma required.
  • Associate degree in computer science preferred.
Experience
  • A minimum of 2 years of specific experience with the installation/configuration/support of Microsoft Windows operating systems and troubleshooting PC hardware issues is required.
  • Broad knowledge of PC hardware and peripherals and various software packages required.
  • Computer experience in healthcare and information systems preferred.
Licensure/Certification/Registration
  • Valid South Carolina Driver’s License in good standing required.
  • A+, AAS certification preferred.
 
Duties & Responsibilities:
  • Use diagnostic and help request tracking tools to help with problem resolution which may require that the individual give in-person, hands-on help at the desktop level.
  • Field incoming help requests, record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Responsible for performing preventative maintenance, testing fixes, and developing help sheets.
  • Provide exemplary customer service in all interactions.
  • Effectively utilize strong organizational skills.
  • Consistently display effective verbal and written communication skills.  
  • Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint.
 

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