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Entry Level Help Desk Support Jobs in Aiken, SC (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Augusta, GA · On-site

$19 - $22/hr

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... Perform entry-level account administration tasks, including password assistance and basic user ...

Premier Networx, Inc.

On-Site Support Technician

Augusta, GA

$20.25 - $27.75/hr

Work closely with Help Desk and Project Teams to ensure smooth communication and issue resolution. * Provide end-user training and guidance during deployments and support visits. * Document all work ...

ChenMed

Front Desk Supervisor

Belvedere, SC

$28.83/hr

Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met ... Front Desk Ambassador : * Helping patients in and out of their vehicles * Opening the door

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA

$13.25 - $17/hr

Supervise and support Front Desk and Guest Service Agents during the PM shift. * Ensure smooth ... Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day! Apply ...

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA · On-site

$13.25 - $17/hr

Supervise and support Front Desk and Guest Service Agents during the PM shift. * Ensure smooth ... Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day! Apply ...

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA · On-site

$16 - $20.75/hr

Supervise and support Front Desk and Guest Service Agents during the PM shift. * Ensure smooth ... Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day! Apply ...

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA

$13.25 - $17/hr

Supervise and support Front Desk and Guest Service Agents during the PM shift. * Ensure smooth ... Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day! Apply ...

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA · On-site

$16 - $20.75/hr

Supervise and support Front Desk and Guest Service Agents during the PM shift. * Ensure smooth ... Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day! Apply ...

U.S. Navy

IT Support Specialist

Blackville, SC · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Clearwater, SC · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Belvedere, SC · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

North Augusta, SC · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Aiken, SC

Entry Level Help Desk Support information

See Aiken, SC salary details

$8

$17

$28

How much do entry level help desk support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level help desk support in Aiken, SC is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Aiken, SC?

For Entry Level Help Desk Support jobs in Aiken, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Aiken, SC look for?

The top searched job categories for Entry Level Help Desk Support jobs in Aiken, SC are:

What cities near Aiken, SC are hiring for Entry Level Help Desk Support jobs?

Cities near Aiken, SC with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Aiken, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,907 per year, or $17.7 per hour.

Help Desk/Desktop Support Analyst

Augusta, GA • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$19 - $22/hr

Temporary

Posted 5 days ago

Job description

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical assistance for employees in Augusta, Georgia. This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to strengthen hands-on experience supporting workplace technology. The role focuses on resolving everyday hardware, software, and user access issues while delivering responsive, attentive service.
Responsibilities:
• Deliver first-level technical support for end-user devices, software applications, and routine network connectivity concerns
• Diagnose and resolve issues affecting Windows-based desktops, laptops, printers, and other commonly used peripherals
• Prepare, image, configure, and distribute computer equipment to support new and existing employees
• Perform entry-level account administration tasks, including password assistance and basic user support within Active Directory
• Install, update, and troubleshoot standard business software used across the organization
• Record support requests, troubleshooting steps, and final resolutions accurately within the ticket management system
• Communicate with employees in a courteous and service-oriented manner to ensure a positive support experience• Working knowledge of computer hardware, Microsoft Windows, and general software troubleshooting practices
• Familiarity with Windows 10 support in a business environment
• Exposure to Active Directory for basic account-related tasks is preferred
• Ability to troubleshoot common desktop and end-user technology issues methodically
• Experience documenting and managing incidents through a service desk ticketing system
• Strong verbal and written communication skills with a customer-focused approach
• CompTIA A+ certification or a comparable entry-level IT credential is an advantage
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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