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Help Desk Associate Jobs in Lexington, SC (NOW HIRING)

All South

Help Desk Specialist I

Columbia, SC · On-site

$27.77/hr

Help Desk Specialist Experience IT with a purpose! AllSouth Federal Credit Union is searching for a ... Associates degree in Computer Science or related field or an equivalent combination of education ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC

$13 - $16.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

City of Columbia

IT HELPDESK MANAGER

Columbia, SC · On-site

$61K - $78K/yr

Associate's degree in computer science, information technology or closely related field; Six (6) years of relevant prior experience in a technical or help desk support/service environment; Two (2) ...

City of Columbia, SC

IT HELPDESK MANAGER

Columbia, SC · On-site

$61K - $78K/yr

Associate's degree in computer science, information technology or closely related field; * Six (6) years of relevant prior experience in a technical or help desk support/service environment; * Two ...

City of Columbia

Be Seen First

IT HELPDESK MANAGER - City of Columbia,SC

Columbia, SC · On-site

$55K - $65K/yr

Associate's degree in computer science, information technology or closely related field; * Six (6) years of relevant prior experience in a technical or help desk support/service environment; * Two ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Lexington, SC

Help Desk Associate information

See Lexington, SC salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for help desk associate in Lexington, SC is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Lexington, SC? The most popular types of Help Desk jobs in Lexington, SC are:
What are popular job titles related to Help Desk Associate jobs in Lexington, SC? For Help Desk Associate jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Lexington, SC look for? The top searched job categories for Help Desk Associate jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Help Desk Associate jobs? Cities near Lexington, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Lexington, SC as of June 2026, with employment types broken down into 3% As Needed, 56% Full Time, 20% Part Time, 3% Temporary, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,217 per year, or $18.4 per hour.

Help Desk Specialist I

All South

Columbia, SC • On-site

$27.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Help Desk Specialist
Experience IT with a purpose! AllSouth Federal Credit Union is searching for a Help Desk Specialist to deliver initial support and triage of end-user issues and questions. Working in a dynamic IT department such as ours allows this position to have the opportunity to work on desktops, network, and servers as well as work special projects, manage enterprise class hardware and software, earn additional income with approved overtime, and learn a wide variety of technologies.
What makes a successful candidate for this position?
  • Minimum of one (1) year experience on a computer help desk or equivalent experience working with computer hardware/software;
  • Associates degree in Computer Science or related field or an equivalent combination of education, training, and experience;
  • Excellent customer service skills;
  • Problem solving and analytical abilities;
  • Strong written and oral communication skills; and
  • Knowledge of AI a plus.

The following certifications are preferred:
  • Microsoft Certifications (Expert, Specialist, Fundamentals, or Associate) and/or CompTIA A+/Network + certifications preferred.

What does AllSouth offer?
The pay rate for the Help Desk Specialist position starts at a minimum of $27.77 per hour.
  • Medical, dental and vision insurance.
  • Medical and Dependent Care Flexible Spending Accounts.
  • Paid Time Off - Up to 15 days your first year.
  • Paid Holidays - Up to 11 per year.
  • Company funded Defined Benefit Pension Plan for retirement.
  • 401(k) - in addition to the pension plan, you can save more for your retirement with our 401(k).
  • Company paid life insurance.
  • Company paid short-term and long-term disability insurance.
  • Wellness Program - our wellness program encourages positive employee health as well as the opportunity to earn additional Paid Time Off.
  • Employee Assistance Program - Provides employee services in Counseling and Life Management support.
  • Employee Volunteer Program - a chance to give back to the communities we serve.
  • Employee Discounts - save money on things like TurboTax, Trust & Will Services, and Six Flags Theme Parks.
  • Work place culture that promotes a healthy work/life balance.

If you think you would make a great Help Desk Specialist and would like to join our growing team, we want to hear from you! Please apply below.

Apply