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Help Desk Associate Jobs in Lexington, SC (NOW HIRING)

Computer Enterprises, Inc.

Jr Help Desk Associate

Columbia, SC · On-site

$15 - $20.50/hr

Jr Help Desk Associate Location: Onsite Contract: W2 only Pay: $ 23.50 /hour + optional medical, dental, vision, 401(k) match This is an off hours position. 40 hour work week. Must be available and ...

New

CEI

Jr Help Desk Associate

Columbia, SC · On-site

$16.75 - $22.50/hr

Jr Help Desk Associate Location: Onsite Contract: W2 only Pay: $ 23.50 /hour + optional medical, dental, vision, 401(k) match This is an off hours position. 40 hour work week. Must be available and ...

New

Lose Design

Front Desk Associate

West Columbia, SC · On-site

$12.75 - $16.25/hr

About the job Front Desk Associate We are looking for a Front Desk Associate who will be ... help serve existing clients in the area and to expand our services to new clients. We have an ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lexington, SC · On-site

$12 - $15.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC

$13 - $16.75/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Columbia, SC · On-site

$11.50 - $14.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

SBC Innovations LLC

Junior Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Associate's degree in Computer Science or a related IT field; OR * Microsoft Fundamentals or CompTIA certification; OR * 2 years of IT Help Desk support experience in a Windows Active Directory ...

New

SREE Hotels LLC

Hotel Front Desk Supervisor

Columbia, SC · On-site

$14 - $18/hr

... helping to oversee the daily operations of the front desk, ensuring efficient and smooth processes. To perform assigned tasks such as training, mentoring, and motivating Front Desk Associates to ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Lexington, SC

Help Desk Associate information

See Lexington, SC salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk associate in Lexington, SC is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Lexington, SC?

The most popular types of Help Desk jobs in Lexington, SC are:

What are popular job titles related to Help Desk Associate jobs in Lexington, SC?

For Help Desk Associate jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Lexington, SC look for?

The top searched job categories for Help Desk Associate jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Help Desk Associate jobs?

Cities near Lexington, SC with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Lexington, SC as of June 2026, with employment types broken down into 3% As Needed, 56% Full Time, 20% Part Time, 3% Temporary, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,217 per year, or $18.4 per hour.

Jr Help Desk Associate

Computer Enterprises, Inc.

Columbia, SC • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Jr Help Desk AssociateJob at a Glance

Title: Jr Help Desk Associate
Location: Onsite
Contract: W2 only
Pay: $ 23.50 /hour + optional medical, dental, vision, 401(k) match

This is an off hours position.  40 hour work week.  Must be available and willing to work within the below hours - 
  • Hours worker will potentially be asked to work:
    • Saturday - Tuesday 8am - 630pm
    • Friday - Sunday 530pm - 7am
    • Monday - Wednesday 5:30pm - 7am

Overview

Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions. Research, resolve and respond to requests received from customers. Ensure documentation and processes are current as business and technology changes evolve.

Key Responsibilities
  • Troubleshoot and restore technical service and equipment problems by analyzing symptoms using documented processes.
  • Complete customer requests and provide guidance in resolution of application, hardware, and software problems.
  • Determine business impact of requests and escalate to higher-level professionals when necessary.
  • Maintain knowledge database and call tracking database to enhance quality of problem resolutions.
  • Keep apprized of changes in technology and processes by ensuring knowledge and documentation is current and centralized.
  • Proactively monitor various systems to catch problems before they become outages and to ensure the health and availability of systems, servers, network, etc.
  • Analyze data to gain a better understanding of business impact.
  • Conduct a gap analysis to respond to and align with customer business needs.
  • Perform other job related administrative duties as needed.
  • Day To Day: Inbound phone calls; Assisting with basic troubleshooting (unlocks, resets, clearing cache/cookies, etc.).
Required Skills
  • Strong customer service skills.
  • Good problem solving skills.
  • Able to provide technical advice, guidance, and informal training to customers using hardware and software programs.
  • Understands basic technical problems and solutions in relation to the business environment.
  • Understands the industry''s business systems and processes.
  • Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry.
  • Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center.
Required Education
  • Bachelor''s degree in Computer Science, Information Technology or job related degree.
  • OR an Associate Degree in Computer Science, Information Technology or other job related degree OR 2 years of job related work experience plus 2 years of technical help desk experience or other job related experience.
Preferred Skills
  • Active Directory
  • RSA
  • Knowledge Base
  • May have an in-depth knowledge or experience in specific areas.
  • Required Work Experience: None.
Why Should I Apply?

Join a fast-paced technical support center environment supporting critical customer technical needs with opportunities to build broad troubleshooting and customer-facing support expertise.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers'' workforce and project requirements.

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