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Entry Level Help Desk Support Jobs in Wisconsin (NOW HIRING)

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... an entry-level candidate to gain real experience with a global company and add to their resume ... Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Phone ...

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... an entry-level candidate to gain real experience with a global company and add to their resume ... Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Phone ...

The IT Help Desk Specialist will work onsite providing help desk support to both onsite and remote users. Key Job Responsibilities: HELP DESK AND WORKSTATION MANAGEMENT * Provide high-quality ...

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with critical uptime requirements. This role is responsible for responding to service desk requests ...

Help Desk

Wausau, WI · On-site

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with critical uptime requirements. This role is responsible for responding to service desk requests ...

Help Desk

Wausau, WI

$21.50 - $29/hr

The Help Desk Technician at The Dirks Group provides primarily remote support to clients with critical uptime requirements. This role is responsible for responding to service desk requests ...

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ...

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ...

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in a Help Desk, Service Desk, Technical Support, or Customer Support role. * Strong ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in a Help Desk, Service Desk, Technical Support, or Customer Support role. * Strong ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in a Help Desk, Service Desk, Technical Support, or Customer Support role. * Strong ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

Helpdesk Technician

Madison, WI · On-site

$55K - $67K/yr

Frontline Help Desk support for all on-site and remote users, fielding tickets via Fresh Service and remote access tools * Maintaining PC life cycle - imaging, deploying, migrating, retiring PCs

Showing results 21-40

Entry Level Help Desk Support information

See Wisconsin salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk support in Wisconsin is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Wisconsin?

For Entry Level Help Desk Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Wisconsin look for?

The top searched job categories for Entry Level Help Desk Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Entry Level Help Desk Support jobs?

Cities in Wisconsin with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,762 per year, or $21 per hour.

$18 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Service Desk teams currently sit in either Oshkosh, WI or Evansville, IN, so they would have both leadership and the community of a team in either location.

This role will be first level phone support for all end user issues over phone, email, and chat. Amcor uses the ServiceNow ticketing system. There is also an increase in tickets that are currently aligned to the O365 migration. Other common issues are requests for access, Microsoft issues, break/fix, SAP issues.

0365

Active Directory

This is the perfect position for an entry-level candidate to gain real experience with a global company and add to their resume. They are also willing to look at candidates that have experience doing service desk analyst work in an enterprise environment. Experience with O365 and Active Directory would be ideal.

. They have grown the ticket and user base that this team is responsible for and are looking to provide a model to build out tiers and career paths across the

O365

Active

Skills

Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Phone support

Top Skills Details

Help desk,Support,Help desk support,Troubleshooting,Service desk,Customer service,Windows 10,Phone support

Additional Skills & Qualifications

Spanish Speaking preferred

O365

Active Directory

Job Type & Location

This is a Contract position based out of Oshkosh, WI.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oshkosh,WI.

Application Deadline

This position is anticipated to close on Aug 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.