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Entry Level Debt Collection Call Center Jobs in Raleigh, NC

REVCO SOLUTIONS INC

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... One (1) year Customer Service and/or Call Center experience * Analytical, Problem-Solving, and ...

Revco Solutions

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... One (1) year Customer Service and/or Call Center experience * Analytical, Problem-Solving, and ...

REVCO SOLUTIONS

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... One (1) year Customer Service and/or Call Center experience * Analytical, Problem-Solving, and ...

S2 Residential

Assistant Property Manager

Raleigh, NC · On-site

$18 - $24.50/hr

Collect past due balances from former residents and manage debt collection company relationship ... call and email. * Process rental applications. * Maintain a calendar of scheduled move-ins ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Raleigh, NC

Entry Level Debt Collection Call Center information

See Raleigh, NC salary details

$7

$22

$35

How much do entry level debt collection call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level debt collection call center in Raleigh, NC is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are the most commonly searched types of Debt Collection Call Center jobs in Raleigh, NC? The most popular types of Debt Collection Call Center jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Debt Collection Call Center jobs in Raleigh, NC? For Entry Level Debt Collection Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Raleigh, NC look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Debt Collection Call Center jobs? Cities near Raleigh, NC with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you
Infographic showing various Entry Level Debt Collection Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 56% Full Time, 38% Part Time, 3% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,496 per year, or $22.4 per hour.
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLC

Cary, NC • On-site

$14 - $17.50/hr

Part-time

Posted 3 days ago

Job description

Call Center Representative – Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time

Use Your Communication Skills to Support Public Health Research.

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.

This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll DoParticipant Outreach & Scheduling

  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates

  • Respond to inbound participant inquiries regarding study procedures

  • Clearly explain study-related information in a professional and compassionate manner

  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)

Clinical Research Support

  • Follow approved scripts and study protocols

  • Ask pre-approved screening questions to determine participant eligibility

  • Document interactions accurately in research systems

  • Escalate protocol deviations or concerns to the research team

Data Entry & Documentation

  • Enter participant data into EDC systems and research databases

  • Track follow-ups and ensure completion of required participant touchpoints

  • Maintain strict confidentiality standards

Compliance & Quality

  • Adhere to HIPAA and institutional privacy guidelines

  • Participate in call monitoring and quality assurance reviews

  • Maintain professionalism in all participant communications

What We’re Looking For

  • Minimum 2 years of experience in:

    • Call center operations OR

    • Clinical research support

  • Strong data entry accuracy and attention to detail

  • Clear verbal communication skills

  • Comfortable working with structured scripts and compliance requirements

  • Basic proficiency in Microsoft Office tools

  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.

All candidates must pass background screening and meet confidentiality requirements.

Why Join Grace Federal Solutions?

  • Support meaningful public health research

  • Gain exposure to clinical research operations

  • Work in a structured, compliance-driven environment

  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.

Ready to Make an Impact?

Submit your resume today. Qualified candidates will be contacted for an initial screening interview.

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