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Remote Mortgage Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

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All JobsMortgage Call Center JobsRemote Mortgage Call Center JobsRemote Mortgage Call Center Jobs in Raleigh, NC

Remote Mortgage Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do remote mortgage call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote mortgage call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Remote Mortgage Call Center vs Remote Mortgage Underwriter?

AspectRemote Mortgage Call CenterRemote Mortgage Underwriter
Required CredentialsCustomer service experience, basic mortgage knowledgeMortgage licensing, underwriting certifications
Work EnvironmentCall center, remote customer supportRemote office, analysis-focused
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions
Common Search & Comparison IntentCustomer support roles in mortgage industryMortgage approval and risk assessment roles

The Remote Mortgage Call Center primarily involves assisting customers with inquiries, loan status, and basic mortgage information via phone or chat. In contrast, the Remote Mortgage Underwriter evaluates loan applications, assesses risk, and makes approval decisions. While both roles are essential in the mortgage industry and often require industry-specific knowledge, the call center role focuses on customer interaction, whereas the underwriter role emphasizes analysis and decision-making from a remote location.

What are popular job titles related to Remote Mortgage Call Center jobs in Raleigh, NC?

For Remote Mortgage Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Mortgage Call Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Mortgage Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Mortgage Call Center jobs?

Cities near Raleigh, NC with the most Remote Mortgage Call Center job openings:

Remote Mortgage Call Center jobs near you
Infographic showing various Remote Mortgage Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Remote Call Center Agent

MDS Communications

Cary, NC • Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 14 days ago

Job description

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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