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Remote Complete Call Solutions Jobs in Raleigh, NC

Nexidia Solution Architect - Remote

Raleigh, NC ยท Remote

$61.25 - $80.75/hr

The Solution Architect will be responsible for designing the technical configuration required to automate the client's call QA rubric, including evaluating call intents, call trees, escalation, and ...

Nexidia Solution Architect - Remote

Raleigh, NC ยท Remote

$61.25 - $80.75/hr

The Solution Architect will be responsible for designing the technical configuration required to automate the client's call QA rubric, including evaluating call intents, call trees, escalation, and ...

Solutions Architect

Raleigh, NC ยท On-site +1

$61.25 - $80.75/hr

Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote * Assess, scope, and complete POCs to demonstrate measurable ROI in real customer environments ...

Health Insurance Agent

Durham, NC ยท Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... agentsGain real-time call experience and confidence * Complete your carrier contracting ...

Remote Customer Service Agent

Chapel Hill, NC ยท Remote

$13.25 - $17.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Apex, NC ยท Remote

$11.75 - $15.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Durham, NC ยท Remote

$15 - $20/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Wake Forest, NC ยท Remote

$13.25 - $17.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

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Remote Complete Call Solutions information

See Raleigh, NC salary details

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$23

How much do remote complete call solutions jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote complete call solutions in Raleigh, NC is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What job categories do people searching Remote Complete Call Solutions jobs in Raleigh, NC look for? The top searched job categories for Remote Complete Call Solutions jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Complete Call Solutions jobs? Cities near Raleigh, NC with the most Remote Complete Call Solutions job openings:
Infographic showing various Remote Complete Call Solutions job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $37,160 per year, or $17.9 per hour.

Nexidia Solution Architect - Remote

Kaav Inc.

Raleigh, NC โ€ข Remote

$61.25 - $80.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Nexidia Solution Architect

We are seeking a Nexidia Solution Architect with strong experience in Nexidia implementation and testing to support a state client project. This role involves setting up queries and analytics, customizing reports and dashboards, and ensuring a seamless NICE Nexidia Implementation.

The Solution Architect will be responsible for designing the technical configuration required to automate the clientโ€™s call QA rubric, including evaluating call intents, call trees, escalation, and reporting requirements. This role requires collaboration with stakeholders to deliver measurable value while adhering to best configuration practices.

Key Responsibilities:
  • Set up queries and analytics for NICE Nexidia implementation.
  • Customize reports and dashboards to meet client needs.
  • Design and configure Nexidia to automate call QA rubric.
  • Evaluate call intents, call trees, escalation processes, and reporting.
  • Collaborate with stakeholders to ensure successful implementation and business value.
  • Conduct testing to validate configurations and system performance.
  • Ensure best practices in solution architecture and configuration.