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Remote Complete Call Solutions Jobs in High Point, NC

Imagine using your expertise to shape sustainable transport and infrastructure solutions for the ... This is a remote position supporting customers across the United States and Canada and requires ...

Remote Customer Service Agent

Burlington, NC · Remote

$13 - $17.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

High Point, NC · Remote

$13.75 - $18.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Winston Salem, NC · Remote

$14.25 - $19.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Remote Customer Service Agent

Lexington, NC · Remote

$14 - $18.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

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Remote Complete Call Solutions information

See High Point, NC salary details

$11

$16

$21

How much do remote complete call solutions jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote complete call solutions in High Point, NC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in High Point, NC? For Remote Complete Call Solutions jobs in High Point, NC, the most frequently searched job titles are:
What cities near High Point, NC are hiring for Remote Complete Call Solutions jobs? Cities near High Point, NC with the most Remote Complete Call Solutions job openings:
Infographic showing various Remote Complete Call Solutions job openings in High Point, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,106 per year, or $16.4 per hour.
In-Bound Call Center Representative

In-Bound Call Center Representative

IronMountain Solutions

Thomasville, NC • Remote

$16/hr

Other

Posted 20 days ago


Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office