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Remote Complete Call Solutions Jobs in Raleigh, NC

Process Street

Account Executive (Remote)

Raleigh, NC · Remote

Own your full sales cycle - from first discovery call to close * Run discovery calls to understand ... Sell Process Street's AI solutions, including Cora, and confidently articulate how AI-powered ...

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Remote Complete Call Solutions information

See Raleigh, NC salary details

$12

$17

$23

How much do remote complete call solutions jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote complete call solutions in Raleigh, NC is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Raleigh, NC? For Remote Complete Call Solutions jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Complete Call Solutions jobs in Raleigh, NC look for? The top searched job categories for Remote Complete Call Solutions jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Complete Call Solutions jobs? Cities near Raleigh, NC with the most Remote Complete Call Solutions job openings:
Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $37,160 per year, or $17.9 per hour.
Senior Software Engineer - Java (Remote)

Senior Software Engineer - Java (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$121.50K - $159.90K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.
Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world's most innovative companies and investors. We are looking for a hands-on Senior Software Engineer to join our growing SVB Go Online Banking delivery team, which provides technology solutions and integration services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach. They must be able to develop code and effectively oversee distributed development team members.
Responsibilities
As a Sr. Software Engineer, primary responsibility will be towards the development and support of Digital Banking solutions/projects. The Senior Software Engineer will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them.
Responsibilities
  • Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Oversee proactive maintenance on our existing Iaas/SaaS and on-premise applications within the Digital Banking, Mobile and integrating with Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Strong experience in supporting Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Nice to have technical lead experience for small to medium sized projects.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing.
  • Empathy with developers. Innate desire to create a superlative developer experience down to the last detail.
  • Deep love of building elegant, maintainable, well-documented, secure code.
  • Abstracting and refactoring should be a passion, not a chore.
  • Drive to learn new things and go above and beyond the call of duty.
  • Always working to improve yourself and constructively support the team around you.
  • May mentor junior engineers and contribute to the team's technical growth.

Qualifications
Bachelor's Degree and 4+ years of experience in Application software programming OR High School Diploma or GED and 8+ years of experience in Application software programming
Preferred Skills:
  • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams
  • Strong design & development experience with Java EE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate
  • Strong analytical and problem-solving skills
  • Experience building SpringBoot Microservices
  • Experience building applications using container architecture with Kubernetes orchestration
  • Preferred experience on public API development and using API Gateway like APIGEE
  • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming
  • Worked on Agile projects and has complete knowledge of day to day Agile routines
  • Proven experience in building user interfaces with React.js
  • Familiarity with state management libraries like Redux or MobX
  • Understanding of the React component lifecycle and its best practices
  • Experience with testing frameworks like Jest or Mocha
  • Ability to interact with REST APIs and handle data fetching and manipulation
  • Proficient in using GITLAB for version control
  • Experience with Jira, Confluence and ORACLE Database systems
  • Understanding of basic UI/UX design principles
  • Prior experience with regulated financial organization is a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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