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Entry Level Customer Support Jobs in Springfield, IL

Meijer, Inc.

Garden Center Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Grocery Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Garden Center Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Pricing Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Pricing Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Pricing Clerk

Springfield, IL

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Grocery Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

Meijer, Inc.

Pricing Clerk

Springfield, IL · On-site

$15 - $16.50/hr

This entry level team member position will be exposed to a variety of retail tasks related to ... Help customers with any questions they may have. If you aren't able to answer their question, you ...

John Edwards Inc

Be Seen First

Retail Sales Associate

Springfield, IL · On-site

$800 - $1.0K/wk

Generate new customer enrollments and support ongoing retail sales campaigns * Build positive ... an entry level opportunity to build experience in retail sales, marketing promotions, customer ...

John Edwards Inc

Be Seen First

Retail Sales Associate

Springfield, IL · On-site

$800 - $1.0K/wk

Generate new customer enrollments and support ongoing retail sales campaigns * Build positive ... an entry level opportunity to build experience in retail sales, marketing promotions, customer ...

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Entry Level Customer Support information

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How much do entry level customer support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level customer support in Springfield, IL is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Springfield, IL? The most popular types of Customer Support jobs in Springfield, IL are:
What are popular job titles related to Entry Level Customer Support jobs in Springfield, IL? For Entry Level Customer Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Springfield, IL look for? The top searched job categories for Entry Level Customer Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Entry Level Customer Support jobs? Cities near Springfield, IL with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Garden Center Clerk

Garden Center Clerk

Meijer, Inc.

Springfield, IL • On-site

$15 - $16.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,597 frontline employees who took The Breakroom Quiz

19th of 39 rated national retailers

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Grab the Good Stuff:
  • Weekly pay
  • Team member discount
  • 401(k) with company contributions
  • Paid parental leave
  • Paid education assistance
  • Development programs for advancement and career growth
  • Medical/dental/vision
  • And more!

Please review the job profile below and apply today!
This position will be responsible for delivering remarkable customer service by providing customers with exceptional product knowledge, efficient service and a friendly attitude. This entry level team member position will be exposed to a variety of retail tasks related to product, customer service and merchandising.
Join a community. Build a career.
We are searching for a new member of the Meijer family! As we grow, we're seeking an entry-level team member to join us as a General Merchandise Clerk who is able to complete a variety of retail tasks related to product, customer service, pricing, inventory, and merchandising. You will also collaborate with other team members and managers on additional tasks as needed. Are you a people person? Do you want to have a positive impact on your community? If so, we hope you will join us!
What will you be doing?
  • You will build rapport with customers.
  • Display a friendly and outgoing attitude through good eye contact and body language.
  • Help customers with any questions they may have. If you aren't able to answer their question, you will direct them to another team member who can.
  • Stock product and maintain displays according to merchandising standards.
  • Utilize technology to complete activities and tasks.
  • This position is applicable to the following departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral.

What skills will you use?
  • You are detail-oriented and organized.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • You are process-driven and able to follow procedures in an organized and efficient way.
  • You work well in a fast-paced environment.
  • Ability to lift, carry, push, pull, bend, and twist while handling product.
  • Ability to stand for long periods of time.
  • Desire to work with customers on a consistent basis.

Meijer starts with me.
It's not just a brand name, it's a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, Meijer treats our Team Members like they're a part of our family. We want to see them happy, growing, and successful. That's why our Team Members say, "Meijer starts with me." Sound like the place for you? Join us.
Who are we a good fit for?
We love working with talented people but more than that, we look for team members who thrive in a collaborative environment and want to help us build on our family culture. Meijer is a great place for you if you want a job that's more than a paycheck and a career that plays an important role in your community.
We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.
This job has a step pay plan that generally starts between the rates below with raises occurring after predetermined hours worked. The actual rate offered will meet or surpass the legal wage requirement for the job's location.
$15.00 - $16.50
We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.

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