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Entry Level Nike Customer Service Jobs in Springfield, IL

RM

Entry Level Sales Representative

Springfield, IL · On-site

$50K - $65K/yr

Join our team as an Entry Level Sales Representative and help connect customers with top-tier ... Build strong customer relationships and provide excellent service. * Meet and exceed sales goals ...

RM

Entry Level Sales Representative

Springfield, IL · On-site

$50K - $65K/yr

Join our team as an Entry Level Sales Representative and help connect customers with top-tier ... Build strong customer relationships and provide excellent service. * Meet and exceed sales goals ...

Sunrun

Field Sales Consultant

Springfield, IL · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Sunrun

Field Sales Consultant

Springfield, IL

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Sunrun

Field Sales Consultant

Springfield, IL

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Lids

0004 - Store Manager

Springfield, IL · On-site

$19.50 - $22/hr

... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... Manage and direct in-store team members to ensure optimal customer service that values customers ...

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Entry Level Nike Customer Service information

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How much do entry level nike customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level nike customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

How hard is it to get hired at Nike?

Getting hired as an entry-level Nike customer service representative typically involves submitting an online application, passing a background check, and completing an interview. The hiring process can vary in length but generally requires good communication skills, a positive attitude, and availability to work flexible hours. Competition may be moderate, depending on location and staffing needs.

What is the starting pay at Nike?

The starting pay for an entry-level Nike customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also receive employee discounts and flexible scheduling options.

Does Nike hire people with no experience?

Nike often hires entry-level customer service associates with little or no prior experience, focusing on customer service skills, enthusiasm, and a positive attitude. Training is typically provided on the job, and previous retail or customer service experience is not always required for entry-level positions.

What are some common challenges faced by entry-level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

How much is Nike hourly pay?

Entry-level Nike customer service associates typically earn around $12 to $15 per hour, depending on location and experience. The pay may increase with additional responsibilities or shifts, and some stores offer employee discounts and flexible schedules.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an Entry Level Nike Customer Service Representative, and why are they important?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

What are the most commonly searched types of Nike Customer Service jobs in Springfield, IL? The most popular types of Nike Customer Service jobs in Springfield, IL are:
What are popular job titles related to Entry Level Nike Customer Service jobs in Springfield, IL? For Entry Level Nike Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Nike Customer Service jobs in Springfield, IL look for? The top searched job categories for Entry Level Nike Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Entry Level Nike Customer Service jobs? Cities near Springfield, IL with the most Entry Level Nike Customer Service job openings:
Entry Level Nike Customer Service jobs near you
Entry Level Sales Representative

Entry Level Sales Representative

RM

Springfield, IL • On-site

$50K - $65K/yr

Full-time

Medical, Retirement

Posted 28 days ago

Job description

Location: Central Illinois
Compensation: Base Pay + Commission & Bonuses
Job Type: Full-Time

Are you outgoing, persuasive, and passionate about sales? Join our team as an Entry Level Sales Representative and help connect customers with top-tier products in a dynamic retail environment.

What You’ll Do:

  • Engage with customers in retail locations to promote and sell products.
  • Educate potential customers on product benefits and features.
  • Build strong customer relationships and provide excellent service.
  • Meet and exceed sales goals while driving brand awareness.
  • Participate in promotional events and marketing campaigns.
  • Maintain product displays and ensure retail locations are well-stocked.

What We’re Looking For:

  • Outgoing personality - You love talking to people and building relationships.
  • Sales-driven mindset - You’re motivated by commissions and hitting targets.
  • Retail, sales, or customer service experience (preferred, but not required).
  • Reliable transportation to travel within the Central IL area.
  • Ability to work flexible schedules, including evenings and weekends.

What We Offer:

  • Competitive base pay + uncapped commission & bonuses
  • Paid training & ongoing professional development
  • Opportunities for growth & advancement
  • A fun, energetic, and supportive team environment

Ready to take your sales career to the next level? Apply today!

Must be 18. Must have a valid Driver's License.

Company Description

Consulting firm in central IL specializing in events, tradeshows, retail, and business development for our clients.