ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Chicago, IL

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support to Albi customers. You will serve as a primary point of contact for inbound customer inquiries ...

Albi

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support to Albi customers. You will serve as a primary point of contact for inbound customer inquiries ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support to Albi customers. You will serve as a primary point of contact for inbound customer inquiries ...

Orbus

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves technical issues by offering solutions, explanations, and options through email on Zendesk platform. This ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

Woodridge, IL · On-site

$18 - $20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ...

Ampcus

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Seniority Level * Entry-level to mid-level customer support professional (approximately 2-5 years of experience). Not a technical engineering role. Hours: * 8:00 AM - 5:00 PM Travel: * None Ampcus is ...

next page

Showing results 1-20

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Chicago, IL

Entry Level Customer Support information

See Chicago, IL salary details

$11

$21

$31

How much do entry level customer support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level customer support in Chicago, IL is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Chicago, IL? The most popular types of Customer Support jobs in Chicago, IL are:
What are popular job titles related to Entry Level Customer Support jobs in Chicago, IL? For Entry Level Customer Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Customer Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Customer Support jobs? Cities near Chicago, IL with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,869 per year, or $21.6 per hour.

Entry Level Customer Service

Genesis Marketing Inc.

Bolingbrook, IL • On-site

$15.75 - $21.50/hr

Other

Re-posted yesterday

Job description

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions Meet with customer in person to discuss their areas of need Develop great relationships with customers daily Utilize an effective and efficient system Succeed in company sponsored training classes Specialize in customer retention and customer acquisition Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily Ability to prioritize and multitask Ability to maintain a positive and professional demeanor Excellent written and verbal communication skills Preferred experience in customer service, sales, call center, client relations and hospitality. WHAT’S IN IT FOR YOU Paid training Top-notch sales training Competitive comp plans: Weekly pay with w/ uncapped commission potential Opportunities for rapid advancement Weekly and monthly bonuses Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions

Apply