ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Chicago, IL

SMARTCARDIA INC

Customer Care Associate

Des Plaines, IL · Remote

$20 - $25/hr

Role Description This is a remote, part-time, entry-level Customer Care Associate role. You'll handle day-to-day customer support for patients, clinics, and providers -- answering questions ...

New

Golf VX Corp

Field Support Technician

Northbrook, IL · On-site

$40K - $55K/yr

Provide technical support to customers and dealers, delivering prompt and effective solutions ... NORTHBROOK , IL , United States Experience Required: Entry Level Date Published: 05 Jun 2024

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...

Surge Staffing

Bilingual Talent Advisor

Elgin, IL · On-site

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Bolingbrook, IL

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Bolingbrook, IL · On-site

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Bolingbrook, IL · On-site

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Elgin, IL

$23 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Chicago, IL

Entry Level Customer Support information

See Chicago, IL salary details

$11

$21

$31

How much do entry level customer support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level customer support in Chicago, IL is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Chicago, IL? The most popular types of Customer Support jobs in Chicago, IL are:
What are popular job titles related to Entry Level Customer Support jobs in Chicago, IL? For Entry Level Customer Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Customer Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Customer Support jobs? Cities near Chicago, IL with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,869 per year, or $21.6 per hour.

COMED ENERGY CHOICE PROGRAM - CUSTOMER SERVICE REP

NY Marketing Firm

Chicago, IL

$300 - $500/wk

Full-time

Re-posted 27 days ago

Job description

Company Description

POWERED BY PEOPLE

Job Description

COMED ENERGY CHOICE PROGRAM - CUSTOMER SERVICE REPRESENTATIVE/$300-500 WEEKLY

Filling 9 Entry Level Positions!

START A CAREER NOW! CUSTOMER SERVICE - FULL TRAININGENTRY LEVEL - LOCATED IN THE loop, DOWNTOWN CHICAGO.

PROVIDING PROFESSIONAL, EXCEPTIONAL, AND DISTINCTIVE CUSTOMER SERVICE AND ADVERTISING CAMPAIGNS. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth. We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications!

OPENINGS INCLUDE: 

ENTRY LEVEL CUSTOMER SERVICE

MANAGEMENT

PROMOTIONS/DEMONSTRATIONS SALES 

REQUIREMENTS:

PROFESSIONAL IMAGE IS A MUST ABILITY TO COMMUNICATE EFFECTIVELY 

ALL GREAT LEADERS WERE ONCE STUDENTS, SO A STUDENT MENTALITY IS VITAL

We have 9 ENTRY LEVEL openings that we are looking to fill ASAP. Graduates Welcome! All positions must be filled ASAP! COMMISSIONS PLUS BENEFITS!  

WWW.NYMarketingFirm.org

Apply