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Entry Level Customer Support Jobs in Springfield, IL

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Sparklight Inc

Customer Care and Sales Advisor

Taylorville, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform entry-level sales and support tasks within a designated region or business area. * Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful ...

Cableone

Customer Care and Sales Advisor

Taylorville, IL

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform entry-level sales and support tasks within a designated region or business area. Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful ...

Cable One, Inc.

Customer Care and Sales Advisor

Taylorville, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. • Perform entry-level sales and support tasks within a designated region or ...

Cable One

Customer Care and Sales Advisor

Taylorville, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. • Perform entry-level sales and support tasks within a designated region or ...

VIOC

Entry-level Lube Tech/Technician

Springfield, IL · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Springfield, IL · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline

Entry-level Lube Tech/Technician

Springfield, IL · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

ADB

Laborer II - Travel - CDL required

Springfield, IL · On-site

$24/hr

We are a customer-centric partner providing innovative solutions. The safety, well-being, and ... Provides training and support to entry level laborers ensuring compliance to ADB's operating and ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Springfield, IL

Entry Level Customer Support information

See Springfield, IL salary details

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How much do entry level customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level customer support in Springfield, IL is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Springfield, IL?

The most popular types of Customer Support jobs in Springfield, IL are:

What are popular job titles related to Entry Level Customer Support jobs in Springfield, IL?

For Entry Level Customer Support jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Springfield, IL look for?

The top searched job categories for Entry Level Customer Support jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Entry Level Customer Support jobs?

Cities near Springfield, IL with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,169 per year, or $20.8 per hour.

Entry-Level Remote Sales

Fisher Organization

Springfield, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join a Purpose-Driven Team Making a Real Impact – Entry-Level Leadership Career Opportunity

About Us

At The Fisher Organization, we represent the New England division of American Income Life, a leading provider of supplemental benefits. Our mission is simple but powerful: to protect and empower working families, especially those in labor unions, credit unions, and associations, through high-quality benefits and exceptional service.

We’re proud to build a legacy of leadership, growth, and service, and we’re looking for passionate individuals to grow with us.

Position: Entry-Level Manager – Leadership Development Track (Remote)

If you're driven, coachable, and ready to fast-track your career, this could be your big opportunity you have been searching for. In this role, you’ll lead and mentor a team, contribute to sales strategy, and develop into a high-impact leader. All while working remotely.

This is more than a job—it’s a launchpad for your leadership journey.

What You’ll Do:

Coach and support a team of agents to reach and exceed performance goals

Lead by example through hands-on involvement in sales and service

Monitor performance data and help your team strategize for success

Organize and lead virtual training and onboarding sessions

Keep communication strong, positive, and motivating across your team

Thrive in a fast-paced, fully remote environment

What You Bring:

Natural leadership ability and a desire to help others succeed

Great communication and people skills, especially over Zoom and other digital platforms

Strong organization, multitasking, and time-management abilities

A self-starter mindset with a results-driven approach

Experience in customer service, sales, or team leadership is a plus

No degree or experience required but preferred

What We Offer:

Accelerated career path, promotions based on merit, not tenure

Clear roadmap to leadership roles. Potential to advance within 60 days

Mentorship and support from top industry leaders

Flexible, remote work setup

100% commission-based compensation with no cap on earnings

Opportunities for national and international travel

A culture that celebrates initiative, impact, and growth

Who Thrives Here:

Motivated go-getters who want to grow personally and professionally

Purpose-driven individuals who want their work to matter

Tech-savvy professionals who are comfortable in virtual environments

Confident communicators who build trust and rapport with ease

People who want more than a paycheck, they want to make a difference

Ready to build a career with unlimited potential—while helping families protect what matters most?

Apply now and start your leadership journey with The Fisher Organization.

Apply