ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Rochester, NY

SPECTRUM

Entry Level Sales

Rochester, NY · On-site

$100K/yr

Acquire new residential customers by visiting assigned leads and introducing Spectrum's offerings ... Participate actively in sales meetings and training sessions to support team goals and professional ...

Valvoline

Customer Service Advisor

Victor, NY · On-site

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Wegmans

Entry Level Manager

Fairport, NY · On-site

$21.75 - $22.50/hr

Provide Incredible Customer Service to customers and employees alike, acting as a champion ... LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our ...

next page

Showing results 1-20

All JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Rochester, NY

Entry Level Customer Support information

See Rochester, NY salary details

$10

$20

$30

How much do entry level customer support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level customer support in Rochester, NY is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Rochester, NY? The most popular types of Customer Support jobs in Rochester, NY are:
What are popular job titles related to Entry Level Customer Support jobs in Rochester, NY? For Entry Level Customer Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Rochester, NY look for? The top searched job categories for Entry Level Customer Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Customer Support jobs? Cities near Rochester, NY with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,976 per year, or $20.7 per hour.
Entry Level Gutter Installer

Entry Level Gutter Installer

Brothers That Just Do Gutters

East Rochester, NY • On-site

$18 - $24/hr

Full-time

Retirement, PTO

Posted 14 days ago

Job description

Responsive recruiter
Benefits:
  • 401(k)
  • Competitive salary
  • Free uniforms
  • Paid time off
  • Training & development

This is an Entry Level Gutter Installer opportunity!
Join The Brothers That Just Do Gutters - Brothers That Just Do Gutters - East Rochester team!
Our mission to "Reinvent Contractor Service", is best achieved by investing in our employees, always doing what's right, and delivering a 5-star experience every step of the way.
When we invest in our employees, we create a rewarding, satisfying culture that fosters rapid personal and professional advancement. Happy employees lead to better experiences for our customers, a better community for us to live and work in, and a better world. Let's be better!
We provide training, tools, personal and professional improvement resources, and routines that will help you be the best you can be on the job, with your team, and in your personal life. You bring the desire to succeed and the energy to make it happen, and we'll help you get there!
The ideal Entry Level Gutter Installer candidate will possess:
  • Positive attitude
  • Desire to grow with the company
  • Team player
  • Excellent communication skills
  • 2 years exterior home improvement, carpentry, or other relevant construction experience is a plus, but not required
  • Ability to work outside in all weather conditions/seasons
  • Previous experience specifically related to gutter services/installation, and a passion for all things gutters (like us) is a huge plus, but not a requirement!
  • A desire to establish a positive work culture for all
  • A great sense of humor
  • OSHA certification and/or ladder safety training preferred

The minimum requirements are:
  • Valid driver's license
  • 18 years of age

The Brothers That Just Do Gutters is a rapidly growing, locally owned, and operated franchise with multiple locations across the country. Our mission is to "Reinvent Contractor Service" by providing a great place to work and delivering 5-star service every step of the way from initial phone inquiry, home visit, inspection and estimate, scheduling, timeliness, installation, follow-up and ongoing support and service. We want to do what's right for our employees, customers, and communities.
Apply now to become an Entry Level Gutter Installer!
Compensation: $18.00 - $24.00 per hour
Join Our Team at The Brothers that just do Gutters
The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team.
We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success.
Don't settle for a fixer-upper career. Join us and build something great.
This franchise is independently owned and operated. The franchisee, not The Brothers that just do Gutters Corporate, is the sole employer for this position: your application goes directly to them, they alone make all hiring decisions, and any employment inquiries should be directed to the franchisee rather than to Corporate.

Apply