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Entry Level Customer Support Jobs in Virginia (NOW HIRING)

Eterno Inc

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Customer Acquisition Sales Representative

Virginia Beach, VA · On-site

$800 - $1.0K/wk

Customer Acquisition Sales Representative - Entry Level Sales Full-Time | In-Person | Field-Based ... Build positive customer relationships and provide excellent customer support throughout the sales ...

Eterno Inc

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Customer Acquisition Sales Representative

Virginia Beach, VA · On-site

$800 - $1.0K/wk

Customer Acquisition Sales Representative - Entry Level Sales Full-Time | In-Person | Field-Based ... Build positive customer relationships and provide excellent customer support throughout the sales ...

GIG USA

Entry-Level Business Associate

Virginia Beach, VA · On-site

$17 - $22/hr

Support daily business operations and client initiatives * Build positive relationships with ... Customer service, retail, sales, hospitality, marketing, or business experience is a plus but not ...

Fastenal

Customer Supply Chain Support

Williamsburg, VA · On-site

$18/hr

Customer Supply Chain Support 115 Grigsby Dr, Williamsburg, VA 23185 VA040 In Plant Store Part-time ... This is an entry level position where you will build a foundation of experience in customer ...

Fastenal

Customer Supply Chain Support

Chesapeake, VA · On-site

$18/hr

Customer Supply Chain Support 920 Cavalier Blvd, Chesapeake, VA 23323 VA014 Single Customer Store ... This is an entry level position where you will build a foundation of experience in customer ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Virginia?

The most popular types of Customer Support jobs in Virginia are:

What are popular job titles related to Entry Level Customer Support jobs in Virginia?

For Entry Level Customer Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Virginia look for?

The top searched job categories for Entry Level Customer Support jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Customer Support jobs?

Cities in Virginia with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Acquisition Sales Representative

Eterno Inc

Virginia Beach, VA • On-site

$800 - $1.0K/wk

Full-time

Re-posted 28 days ago

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Job description

Customer Acquisition Sales Representative – Entry Level Sales


Full-Time | In-Person | Field-Based Role (No Remote Options)

Are you competitive, outgoing, and motivated by results? We’re hiring a Customer Acquisition Sales Representative to help grow our customer base through direct, in-person engagement. This role focuses on new customer acquisition, relationship building, and representing wireless and technology solutions within local markets.

This is a great opportunity for someone who enjoys working with people, thrives in performance-driven environments, and wants hands-on experience in sales and business development.

Why Join Our Team

  • Performance-based advancement opportunities
  • Guaranteed pay during onboarding and training, followed by a performance-driven, commission and bonus compensation plan.
  • Hands-on training in customer acquisition, sales strategy, and communication
  • Supportive, team-oriented environment focused on growth and development
  • Ongoing mentorship and professional development
  • Training bonus

What We’re Looking For

  • Strong communication and interpersonal skills
  • Competitive, goal-oriented mindset
  • Coachable attitude with a willingness to learn
  • Self-motivated and comfortable working in a field-based environment
  • Ability to build rapport and connect with customers in person

Key Responsibilities

  • Engage with customers through in-person, leads-based outside sales interactions in assigned local territories
  • Generate new business through targeted outreach and community engagement
  • Present wireless products, smartphones, and connectivity solutions to prospective customers
  • Open and activate new customer accounts with accuracy and professionalism
  • Build positive customer relationships and provide excellent customer support throughout the sales process
  • Meet and exceed individual sales and acquisition goals
  • Manage territory activity and daily sales tracking using company systems
  • Collaborate with team members to improve performance and share best practices

What You’ll Receive

  • W2 position with weekly pay
  • Unlimited earning potential and advancement opportunities based on performance.
  • Paid training and ongoing sales development
  • Clear advancement opportunities based on performance
  • Team-focused environment with mentorship and leadership support

Company Description

A stable and devoted customer base is necessary for growth and development. Maintaining a satisfied and devoted clientele to your services requires ethics, mutual trust, and respect. A robust customer base is self-sufficient. Your clients will tell their friends and family about your offerings and brand, and those individuals will then tell others about it. It establishes a cycle that keeps expanding and gaining more clients. Establishing and preserving relationships with clients based on gratitude, trust, and respect is essential to the growth of the business. Building relationships and fostering trust with any target audience is our specialty at Eterno, Inc.

Eterno logo

About Eterno

Sourced by ZipRecruiter

Industry

Advertising and public relations services

Company size

11 - 50 Employees

Headquarters location

Virginia Beach, VA, US

Year founded

2023

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