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Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

Ceal Consulting

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Entry Level Sales Support Associate

Fairfax, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Ceal Consulting

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Entry Level Sales Support Associate

Fairfax, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

ASM Research

Tier 1 Agent (Shift 2)

Arlington, VA · On-site

$21.50 - $28.50/hr

Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise ... Serve as a customer-facing support resource by responding to incidents, providing timely status ...

ROCS Grad Staffing

Entry Level Office Assistant

Arlington, VA · On-site

$19.50 - $26.75/hr

Provide operational support to client team. Learn the industry from the ground up, starting with ... Strong customer service skills * Highly analytical * Possess an entrepreneurial spirit * Strong ...

ASM Research

Tier I Agent (Shift 3)

Arlington, VA · On-site

$21.50 - $28.50/hr

Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise ... Serve as a customer-facing support resource by responding to incidents, providing timely status ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reston, VA

Entry Level Customer Support information

See Reston, VA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Reston, VA? The most popular types of Customer Support jobs in Reston, VA are:
What are popular job titles related to Entry Level Customer Support jobs in Reston, VA? For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for? The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Customer Support jobs? Cities near Reston, VA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reston, VA as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,314 per year, or $21.8 per hour.

Event Customer Service Representative - Entry Level

GEM USA, Inc.

Springfield, VA • On-site

$700 - $1.0K/wk

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Looking for an entry-level customer service job with paid training, career advancement, and a fun, team-oriented environment? We're a fast-growing event marketing and customer acquisition company hiring Entry Level Event Customer Service Representatives.

No experience required! We provide paid training and welcome candidates with backgrounds in customer service, retail, hospitality, restaurant, sales, events, or other customer-facing roles.

This is an excellent opportunity to start a career in customer service, event marketing, sales, brand promotions, or business management.

What You'll Do

Represent nationally recognized brands at live events, retail promotions, trade shows, and community events while creating exceptional customer experiences and supporting customer acquisition.

Responsibilities
  • Deliver outstanding face-to-face customer service
  • Represent client brands professionally and confidently
  • Answer customer questions and recommend products or services
  • Assist with event setup, execution, and breakdown
  • Support marketing campaigns and promotional events
  • Build customer relationships to increase brand awareness
  • Identify upselling opportunities when appropriate
  • Record customer interactions accurately
  • Collaborate with team members to achieve event goals
Qualifications
  • No experience required—paid training provided
  • 0–2 years in customer service, retail, hospitality, sales, food service, or events is a plus
  • Strong communication and people skills
  • Friendly, outgoing, and comfortable interacting with customers
  • Positive attitude, dependable, and coachable
  • Flexible schedule, including weekends and event hours
  • Team player with leadership potential
Great Fit For
  • Customer Service Representatives
  • Retail Associates
  • Sales Associates
  • Brand Ambassadors
  • Marketing Assistants
  • Event Staff
  • Restaurant & Hospitality Professionals
  • Cashiers
  • Front Desk Associates
  • Recent College Graduates
  • High School Graduates
  • Career Changers
What We Offer
  • Paid training from day one
  • Competitive weekly pay plus bonuses and incentives
  • Fast-track advancement into leadership and management
  • Full-time, stable employment
  • Hands-on experience in customer service, event marketing, and sales
  • Ongoing mentorship and professional development
  • Fun, supportive, team-oriented culture
  • Team outings, networking events, and recognition programs
Apply Today

We're hiring immediately and interviewing qualified candidates this week.

If you're searching for an entry-level customer service job, event marketing position, marketing assistant role, brand ambassador opportunity, or paid training career, apply today for immediate consideration and start building your future with our growing team.