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Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role ...

GeneDx

Billing Support Specialist I

Gaithersburg, MD · On-site

$20.75 - $28/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

ServeFed

Accountant - Entry Level

Germantown, MD · On-site

... Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the ... We partner with our customers to bridge staffing and programmatic gaps -- from contingent and ...

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All JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reston, VA

Entry Level Customer Support information

See Reston, VA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Reston, VA? The most popular types of Customer Support jobs in Reston, VA are:
What are popular job titles related to Entry Level Customer Support jobs in Reston, VA? For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for? The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Customer Support jobs? Cities near Reston, VA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,314 per year, or $21.8 per hour.

Entry-Level Automotive Technician

Pohanka Acura

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

What We’re Looking For

Pohanka Acura is looking for Entry Level Automotive Technicians to join our team. If you are looking for the right environment to lean and grow your career, see what we have to offer. We provide an excellent working environment, a family type atmosphere, and career advancement opportunities.

Why Work Here?

  • Steady workflow, customer base that continues to grow year after year
  • Work fairly and equally distributed throughout by our Shop Foreman
  • Support from fellow techs, Shop Foreman, & management
  • Clean, safe, working environment, state of the art, temperature controlled shop
  • State of the art & up to date equipment allowing an efficient & productive workplace
  • Competitive wages, incentive programs, benefits comparable to county, state, & federal packages
  • Company supplied toolboxes, and if necessary, company supplied tools

What We Offer

  • 401(K) Savings plan
  • Paid Holidays
  • Paid Vacation and Personal Days
  • Health, Dental and Vision insurance
  • Basic Life Insurance
  • Uniforms provided with individual lockers
  • Discounted Vehicle Purchases
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Great learning environment for Technicians looking to grow their career
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career, including GM School
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Relocation assistance available for qualified candidates
  • Paid Transportation of tools box

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications


Qualification

  • Entry level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player
  • Must have a valid driver’s license
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential! 

Apply