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Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

Pampered Peach of Woodbridge

Be Seen First

Front Desk Receptionist

Prince William, VA · On-site

$14 - $18/hr

Provide customer support and address inquiries * Maintain cleanliness and order of the reception area * Keep detailed and organized records Preferred Qualifications * Entry-level experience in ...

New

GeneDx

Billing Support Specialist I

Gaithersburg, MD · On-site

$20.75 - $28/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role ...

GeneDx

Billing Support Specialist I

Gaithersburg, MD · On-site

$23.50 - $25.50/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

ServeFed

Accountant - Entry Level

Germantown, MD

... Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the ... We partner with our customers to bridge staffing and programmatic gaps -- from contingent and ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reston, VA

Entry Level Customer Support information

See Reston, VA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Reston, VA?

The most popular types of Customer Support jobs in Reston, VA are:

What are popular job titles related to Entry Level Customer Support jobs in Reston, VA?

For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for?

The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Entry Level Customer Support jobs?

Cities near Reston, VA with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,314 per year, or $21.8 per hour.

Front Desk Receptionist

Pampered Peach of Woodbridge

Prince William, VA • On-site

$14 - $18/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

The Front Desk Receptionist plays a crucial role as the first point of contact, managing visitor flow and ensuring smooth office operations. This sole receptionist position reports directly to the Office Manager and involves handling communications, appointments, and data management to support the team effectively. There is no travel required, with potential growth into customer service management roles.

Responsibilities

  • Manage visitor check-ins and provide assistance
  • Handle incoming telephone calls professionally
  • Schedule and coordinate appointments
  • Perform accurate data entry and maintain records
  • Provide customer support and address inquiries
  • Maintain cleanliness and order of the reception area
  • Keep detailed and organized records

Preferred Qualifications

  • Entry-level experience in customer service
  • High school diploma or equivalent
  • Strong customer service and telephone etiquette skills
  • Proficiency with Microsoft Office and data entry
  • Effective communication and time management
  • Problem solving and multitasking abilities