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Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

USHA

Entry Level Account Rep - Sales

Fairfax, VA

$65K - $95K/yr

Entry Level Account Representative - Sales Ready to make a difference? Our clients are looking for ... Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial ...

GEM

Entry-Level Marketing Assistant

Fairfax, VA · On-site

$45K - $55.70K/yr

We are currently hiring an Entry-Level Marketing Assistant to join our growing team. This is a ... Engage directly with customers and represent client brands professionally * Support event setup ...

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

GeneDx

Billing Support Specialist I

Gaithersburg, MD

$20.75 - $28/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

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Entry Level Customer Support information

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How much do entry level customer support jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Reston, VA? The most popular types of Customer Support jobs in Reston, VA are:
What are popular job titles related to Entry Level Customer Support jobs in Reston, VA? For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for? The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Customer Support jobs? Cities near Reston, VA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Entry Level Account Rep - Sales

Entry Level Account Rep - Sales

USHA

Fairfax, VA

$65K - $95K/yr

Other

Posted 19 days ago

Job description

Entry Level Account Representative - Sales Ready to make a difference? Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Entry Level Account Reps can make a real difference in people's lives.

You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our trusted advisors planning and guidance can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients.

Career Benefits: Fast Track Career Advancement Based on Your Hard Work (less than 1 year) State-Of-The-Art Training Platforms (we'll train you) Extensive Product Portfolio - Multiple Product Lines Industry Leading Compensation and Rewards Programs $65k - $95k First Year (DOE\DOP) Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance and Growth Sharing Bonuses in the company you're helping to build Long Term Wealth Building Annual Award Trips and Meetings (Incredible Locations) Coaching and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Entry Level Account Rep has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level.

In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success. Entry Level Account Rep Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local candidates only About USHA - Over 50 Awards For Business Excellence in Just 9 Years!!! Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement...

because nowhere else in America will you find a company that is more committed to your success than USHA. You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget...

in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others. Entry Level Account Rep position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Server Wait Bar Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates

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