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Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

Ceal Consulting

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Sales Customer Service Representative (Full-Time)

Reston, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Collect customer information to complete sales

Ceal Consulting

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Sales Customer Service Representative (Full-Time)

Reston, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Collect customer information to complete sales

Ceal Consulting

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Entry Level Sales Support Associate

Herndon, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry-Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Ceal Consulting

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Entry Level Sales Support Associate

Herndon, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry-Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Fastenal

Customer Supply Chain Support

Sterling, VA · On-site

$15 - $20/hr

Customer Supply Chain Support 42615 Trade W Dr, Sterling, VA 20166 VA026 Single Customer Store ... This is an entry level position where you will build a foundation of experience in customer ...

GEM

Entry-Level Sales & Marketing Associate

Alexandria, VA

$39K - $53K/yr

We are looking for an Entry-Level Sales & Marketing Associate to join our growing team. This is a ... Build strong customer relationships through face-to-face interaction * Support live events, retail ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reston, VA

Entry Level Customer Support information

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How much do entry level customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Reston, VA?

The most popular types of Customer Support jobs in Reston, VA are:

What are popular job titles related to Entry Level Customer Support jobs in Reston, VA?

For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for?

The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Entry Level Customer Support jobs?

Cities near Reston, VA with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reston, VA as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,314 per year, or $21.8 per hour.

Sales Customer Service Representative (Full-Time)

Reston, VA • On-site

Ceal Consulting
Marketing • 11 - 50 employees
Learn more about Ceal Consultingexternal

$45K - $55K/yr

Full-time

Posted 11 days ago

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Job description

We are currently hiring motivated individuals for a full-time Retail Customer Service Representative position. This is an entry-level opportunity with paid training provided and clear opportunities for career growth.


In this role, you will work directly with customers in a retail environment, helping provide product information, customer support, and professional service. We’re looking for candidates who enjoy working with people, have strong communication skills, and are eager to grow within a team-oriented company.

This position is fully in-person and ideal for individuals looking to gain professional experience in customer service, sales, and business development.


Responsibilities

  • Assist customers with their telecom and cellular needs
  • Educate customers about residential telecom and cellular products and services
  • Engage customers to complete sales
  • Provide accurate information about products and services
  • Deliver excellent customer service and support
  • Collect customer information to complete sales
  • Maintain a positive and team-focused attitude
  • Participate in ongoing training and development


Qualifications

  • Strong communication skills
  • Reliable and dependable
  • Positive attitude and willingness to learn
  • Ability to work full-time
  • Customer service, hospitality, retail, restaurant, or sales experience is a plus but not required


What We Offer

  • Weekly pay
  • Advancement opportunities
  • Team-oriented environment
  • Hands-on professional development


On-Target Earnings: $45,000–$55,000 per year

This is a performance-based position with earnings tied to individual sales performance and achievement of established goals. Actual earnings may vary based on performance.