ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Reston, VA (NOW HIRING)

ROCS Grad Staffing

Office Assistant (Entry Level)

Reston, VA · On-site

$17.75 - $24.25/hr

Provide operational support to client team. Learn the industry from the ground up, starting with ... Strong customer service skills * Highly analytical * Possess an entrepreneurial spirit * Strong ...

HHV

Entry Level Marketing Representative

Alexandria, VA · On-site

$45K - $56K/yr

... support for important causes. This is an excellent opportunity for individuals interested in ... Build lasting relationships with supporters while delivering exceptional customer experiences

New

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role ...

Eastern Lift Truck

Entry Level Sales

Gaithersburg, MD · On-site

$60K/yr

Aftermarket Sales Associate Currently, we are seeking an Aftermarket Sales Associate to support our ... Build relationships with current customers through consistent follow-ups. * Develop sales ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company ... You take pride in excellent customer service and patient experience * You like to work really hard ...

next page

Showing results 1-20

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reston, VA

Entry Level Customer Support information

See Reston, VA salary details

$11

$21

$32

How much do entry level customer support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for entry level customer support in Reston, VA is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Reston, VA? The most popular types of Customer Support jobs in Reston, VA are:
What are popular job titles related to Entry Level Customer Support jobs in Reston, VA? For Entry Level Customer Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reston, VA look for? The top searched job categories for Entry Level Customer Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Customer Support jobs? Cities near Reston, VA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Reston, VA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,314 per year, or $21.8 per hour.
Office Support Specialist - Entry Level

Office Support Specialist - Entry Level

Presidential Exteriors

Rockville, MD

$42K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Position Title: Office Support Specialist - Entry Level

Location: Rockville, MD

Salary Range: $42,000 - $52,000 per year

About Us: Presidential Exteriors is a dynamic and fast-growing company dedicated to providing exceptional service to our clients. We foster a fun, energetic, and performance-driven culture, offering ample opportunities for career growth and development.

Main Responsibilities:

  • Review Job Contracts: Collaborate with sales representatives to ensure all contract details are accurate and complete.
  • Quote Management: Build, review, and confirm the accuracy of quotes to meet customer needs and company standards.
  • Confirm and Finalize Payment: Verify and finalize payment types for each project, ensuring smooth financial transactions.
  • Product Knowledge: Acquire and maintain in-depth knowledge of Presidential Exteriors’ products to provide accurate pricing and job cost estimates.
  • Customer Service: Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless client experience.
  • Maintain Payment Records: Input customer payment details into internal systems and work closely with the finance team to reconcile any discrepancies.

Qualifications:

  • Strong attention to detail and accuracy
  • Excellent communication and customer service skills
  • Ability to multitask and work efficiently in a team environment
  • Proactive problem-solving attitude
  • Written and verbal proficiency in English
  • Willingness to learn and grow within the company

    • Benefits:

    • Work-Life Balance: Enjoy a flexible schedule, working Monday to Friday.
    • Comprehensive Benefits: Full medical, dental, and vision insurance, along with a 401(k) plan with company matching.
    • Paid Time Off: Enjoy up to 4 weeks of paid time off annually, along with paid parental leave.
    • Exciting Perks: Participate in our wellness program, and enjoy annual trips to Mexico, quarterly social events, luxury vacations, and leadership conferences.

    Additional Compensation:

    • Performance-based bonuses
    • Opportunities for advancement

    EEOC Statement: Presidential Exteriors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under applicable laws.

    If you're detail-oriented, organized, and ready to launch your career with Presidential Exteriors, apply today!

Company Description

Presidential Exteriors is the Greater DC area's trusted exterior remodeling company, serving Rockville, MD and Fairfax, VA. We specialize in roofing, windows, siding, and doors — transforming outdated homes into standout exteriors. Award-winning work, lower maintenance, and results built to last.