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Entry Level Customer Retention Jobs in Virginia (NOW HIRING)

UniFirst

Entry Level Sales Representative

Manassas, VA · On-site

$50K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary:

UniFirst

Entry Level Sales Representative

Manassas, VA · On-site

$50K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary:

UniFirst

Entry Level Sales Representative

Lynchburg, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary:

UniFirst

Entry Level Sales Representative

Manassas, VA · On-site

$50K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary:

UniFirst

Entry Level Sales Representative

Richmond, VA · On-site

$49K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary ...

UniFirst

Entry Level Sales Representative

Winchester, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent a trusted brand with high customer retention * Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities Position Summary ...

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Showing results 1-20

All JobsCustomer Retention JobsEntry Level Customer Retention JobsEntry Level Customer Retention Jobs in Virginia

Entry Level Customer Retention information

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Retention jobs in Virginia?

The most popular types of Customer Retention jobs in Virginia are:

What are popular job titles related to Entry Level Customer Retention jobs in Virginia?

For Entry Level Customer Retention jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Retention jobs in Virginia look for?

The top searched job categories for Entry Level Customer Retention jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Customer Retention jobs?

Cities in Virginia with the most Entry Level Customer Retention job openings:

Entry Level Customer Retention jobs near you
Infographic showing various Entry Level Customer Retention job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative - Entry Level

HHV

Virginia Beach, VA

$14 - $19/hr

Full-time

Posted 20 days ago

Job description

We have an immediate opening for an Entry-Level Customer Service Representative to join our growing team. This position is ideal for a motivated, personable, and customer-focused individual who enjoys helping people, building relationships, and creating exceptional customer experiences.

As a Customer Service Representative, you will serve as a key point of contact for clients and customers, provide professional customer support, answer questions, address concerns, and help ensure every interaction reflects our commitment to excellent service.

Previous customer service experience is preferred but not required. Training is provided for the right candidate.

Key Responsibilities

  • Serve as a primary point of contact for clients and customers by answering questions, addressing inquiries, and providing timely assistance
  • Deliver exceptional customer service and maintain a positive customer experience during every interaction
  • Build and maintain strong client relationships through professional communication and consistent follow-up
  • Listen to customer needs and help identify appropriate solutions to questions or concerns
  • Communicate with internal teams to support events, promotional campaigns, and customer initiatives
  • Assist with event and campaign activities, including customer engagement, logistics support, and attendee assistance
  • Collect customer feedback and identify opportunities to improve customer satisfaction and retention
  • Maintain accurate records of customer interactions, inquiries, follow-ups, and feedback in the CRM system
  • Collaborate with team members to develop ideas and strategies that improve customer engagement and service
  • Stay informed about company offerings, promotions, industry trends, and customer needs
  • Follow up with clients and customers to ensure questions and concerns have been addressed
  • Represent the company professionally and maintain a positive brand image at all times
  • Follow company policies, procedures, and customer service standards

Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service, client relations, sales, retail, hospitality, communications, or marketing is a plus but not required
  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship-building skills
  • Friendly, professional, and customer-focused personality
  • Ability to listen, understand customer needs, and provide helpful solutions
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize responsibilities in a fast-paced environment
  • Comfortable working with customers, clients, and team members
  • Ability to work independently as well as collaboratively
  • Reliable, dependable, and willing to learn
  • Positive attitude and strong work ethic

What We Offer

  • Paid training and professional development
  • Entry-level career opportunities
  • Hands-on customer service and client relations experience
  • Supportive and collaborative team environment
  • Opportunities for career growth and advancement
  • Opportunities to develop communication, leadership, sales, and business skills
  • Exposure to customer engagement, marketing, events, and business operations

Ideal Candidate

The ideal candidate is outgoing, dependable, professional, and eager to learn. You should enjoy interacting with people, solving problems, and creating positive customer experiences.

This is an excellent opportunity for recent graduates, career starters, and individuals seeking entry-level customer service jobs who want to develop valuable skills in customer support, client relations, sales, marketing, and business operations.

Apply Today

If you#39;re looking for an entry-level Customer Service Representative position where you can build professional skills, work with customers, and grow within a supportive team environment, we encourage you to apply today.

Apply