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Entry Level Customer Success Jobs in Virginia (NOW HIRING)

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ... Our team works with a collaborative approach and encourages success amongst each of our members. We ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ... Our team works with a collaborative approach and encourages success amongst each of our members. We ...

USLI

Entry Level Sales Representative

Richmond, VA · On-site

Benefits Canada Benefits Entry Level Sales Representative Location: Richmond, VA Team: External ... internal teams, customers, and brokers * Track record of success: Proven ability to build ...

USHA - Virginia (BMG-VA)

Be Seen First

Entry Level Account Rep - Sales

Reston, VA · On-site

$1.0K - $95K/yr

Our success depends on your success, that's why we have a super-responsive team of experts making ... Customer Service Experience Helpful * Excellent Verbal and Written Communication Skills

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Virginia

Entry Level Customer Success information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do entry level customer success jobs pay per year?

As of Aug 20, 2026, the average yearly pay for entry level customer success in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Virginia?

The most popular types of Customer Success jobs in Virginia are:

What are popular job titles related to Entry Level Customer Success jobs in Virginia?

For Entry Level Customer Success jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Virginia look for?

The top searched job categories for Entry Level Customer Success jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Customer Success jobs?

Cities in Virginia with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.

Entry-Level Technician

Pohanka Lexus

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

What We're Looking For
Pohanka Lexus looking for Entry Level Certified Technicians to join our team. If you are looking for the right environment to lean and grow your career, see what we have to offer. We are looking for Entry Level certified technicians to join our team. We provide an excellent working environment and temperature-controlled shop.
Why Work Here?
  • Time Magazine National Quality Dealer Award Winner
  • The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
  • Distinguished Service Citation from the Automotive Hall of Fame

What We Offer
  • 401(K) Savings plan
  • Paid Holidays
  • Paid Vacation and Personal Days
  • Health, Dental and Vision insurance
  • Basic Life Insurance
  • Air-conditioned shop
  • State-of-the-art, brand new facility with 17 lifts
  • Shop equipped with the newest technology and equipment
  • Uniforms provided with individual lockers
  • Discounted Vehicle Purchases
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Great learning environment for Technicians looking to grow their career
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career, including GM School
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Relocation assistance available for qualified candidates
  • Paid Transportation of tools box

Responsibilities
  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications
  • No Experienced Required
  • Certified General Motors Technician
  • ASE Certification required
  • Entry level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Excellent customer service skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player
  • Must have a valid driver's license
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

About the Dealership
The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!

Apply