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Part Time Customer Success Jobs in Virginia (NOW HIRING)

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Part Time Customer Success information

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$8

$22

$47

How much do part time customer success jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for part time customer success in Virginia is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.49 and $24.31 per hour, depending on experience, location, and employer.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Virginia?

The most popular types of Customer Success jobs in Virginia are:

What are popular job titles related to Part Time Customer Success jobs in Virginia?

For Part Time Customer Success jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Virginia look for?

The top searched job categories for Part Time Customer Success jobs in Virginia are:

What cities in Virginia are hiring for Part Time Customer Success jobs?

Cities in Virginia with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Virginia as of August 2026, with employment types broken down into 100% Part Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $45,777 per year, or $22 per hour.

Seasonal Part-Time Customer Advocate

Alexandria, VA • On-site

Foundever
Strategic Planning Consulting Services • 10K+ employees
Learn more about Foundeverexternal

$18/hr

Part-time

Posted 15 days ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description

Student Opportunity - Customer Advocate
This position is only available to active Marshall University students - please do not apply if you do not meet this requirement
Are you ready to take the first step into a fulfilling career? Join Foundever as a Seasonal, Part Time Customer Advocate to be the first point of contact for Intuit TurboTax users to deliver professional and high-quality customer service. You will be empowered to take initiative, enhance your skillset, and build connections that will last a lifetime.
Are You a Good Fit?
If you're passionate about helping others, personal growth, and advancement opportunities, this could be for you. Whatever your long-term goals are, this position will equip you with marketable skills. Through this role, you'll gain experience in:
  • Effective communication and collaboration
  • How to effectively work within a team and individually
  • Tactics to think critically and solve unique problems
  • Ability to analyze problems and take a solution-oriented approach to challenges and obstacles
  • ... and so much more!

Benefits:
  • Build a custom schedule that works for you! Hours can be molded around your school and personal life.
  • $18/hour + advancement opportunities and career pathing
  • 100% paid, professional training
  • Flexible work hours with options between approximately 8 AM - 12 AM ET
  • Learn new skills and robust knowledge to advance through your career journey
  • Develop and sharpen your leadership capabilities and workplace confidence

Qualifications:
  • Be an active/enrolled student at Marshall University
  • Must be 18 years old at the time of starting with Foundever
  • Willing to complete and pass a background check
  • Have a passion for helping people
  • Strong written/verbal communication skills
  • Ability to research, analyze, and determine appropriate actions in various situations
  • Solve complex problems while exercising good judgment
  • Approach life with a can-do attitude
  • Enjoy working independently and with a team
  • Comfortable being on camera with your customers to humanize interactions.

Work from Home & Equipment Requirements:
  • Work activity must be performed in a quiet and distraction-free location
  • Your home workspace must be behind a closed door to ensure a secure environment for customer information
  • Associates must have access to high-speed internet service through a hard-wired connection via ethernet cable
  • Foundever provides the necessary equipment for this role! Please note you may need to provide your own Ethernet cable if your wall connection is over 6' from your workstation

** Please note that we are working on securing a physical location on or close to campus! When this is ready, all work will transition to this space to increase collaboration, teamwork, and development.
Responsibilities:
  • Create high-quality customer interactions as a Foundever employee in support of Intuit's TurboTax product/customers
  • Handle inbound service calls - no cold calling!
  • Drive customer satisfaction by providing a world-class experience
  • Navigate through multiple systems and tools designed for your success
  • Participate in ongoing training and skill development

About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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