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Entry Level Customer Success Engineer Jobs (NOW HIRING)

Trustero

Customer Success Engineer

Palo Alto, CA · On-site

We're hiring a Customer Success Engineer to cover pre- and post-sales support with the goal to help customers maximize their value from the Trustero platform. We're looking for someone who likes to ...

runZero

Customer Success Engineer

$120K - $140K/yr

Role We are looking for a Customer Success Engineer to join our growing team and support our customers! In this role, you will support our mid-market customer base by understanding their technical ...

Flux

Customer Success Engineer

San Francisco, CA · On-site

The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...

Solo.io, Inc.

Senior Customer Success Engineer

$107K - $146K/yr

We are looking for engineers who are excited about cloud native, distributed systems technology and ... This role is highly specialized customer success in a fast-growing technology startup. This is a ...

Thales

Cloud Customer Success Engineer

Austin, TX · Hybrid

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

Thales

Cloud Customer Success Engineer

Austin, TX · On-site

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

Agora

Customer Success Engineer_Austin/Denver

Denver, CO · On-site

$54K - $67K/yr

Customer Support Engineer, Developer Support | Real-Time Communication | AI (Voice/Conversational) We're hiring a Customer Support Engineer (CSE) who thrives at the intersection of real-time ...

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Entry Level Customer Success Engineer information

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$30K

$69.4K

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How much do entry level customer success engineer jobs pay per year?

As of Jun 22, 2026, the average yearly pay for entry level customer success engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an Entry Level Customer Success Engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are some typical challenges faced by Entry Level Customer Success Engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Engineer, and why are they important?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.
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Entry Level Customer Success Engineer jobs near you
Infographic showing various Entry Level Customer Success Engineer job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.
Customer Success Engineer

Customer Success Engineer

Trustero

Palo Alto, CA • On-site

Contractor

Posted 7 days ago

Job description

About Trustero
Trustero is building the future of AI-powered Governance, Risk, and Compliance. We replace manual, painful GRC processes with automation-helping companies move faster, close deals faster, and earn trust at scale.
We're early, growing fast, and looking for top performers who want outsized impact and upside.
The Role
This is not a maintenance role. This is a build-and-win role.
We're hiring a Customer Success Engineer to cover pre- and post-sales support with the goal to help customers maximize their value from the Trustero platform.
We're looking for someone who likes to solve problems, who is passionate about AI technology and how it helps improve GRC functions for various types of customers.
What You'll Own
  • Pre-sales: Organizing demos, preparing Proof-of-Concept (POC), supporting sales calls, consulting on AI GRC best practices, helping the customer understand how to best use and integrate Trustero
  • Post-sales: Onboarding customers, shortening their path-to-value, advising on GRC architecture and engineering challenges, identifying and solving/organizing solving of customer problems, proposing product features
  • Operations: Streamlining CS operations, reporting, and planning. Creating and managing CS content

What Winning Looks Like
  • Prospects and customer happiness are the most important KPI.
  • Foster relationships with customers - Understanding their GRC function, challenges, and goals and how to use Trustero technology to achieve them.
  • Not only problem solving but also problem anticipation. Innovative combination of technical, process, and people approaches.
  • Deep knowledge and understanding of the customer portfolio. Feeding ideas to Product and Engineering.
  • Effective and Efficient.
What We're Looking For
  • Deep knowledge and understanding of the GRC function
  • Experience with implementing GRC tools
  • Popular frameworks - SOC2, ISO27001, NIST - how to implement and operate them in an enterprise environment
  • Policies and controls design, implementation, and testing
  • Risk and Compliance management (bonus point: experience outside of CyberSecurity)
  • Prompt engineering, using AI agents to automate tasks
  • Navigating complex customer problems, tracking to resolution
  • Designing solutions to GRC problems
  • Feeding design requirements to Product and Engineering
  • Strong professional who understands the value of the greater team
  • Managing portfolio of customers, building relationships, running Quarterly Business Reviews (QBR)
  • Building CS processes, dashboards, and reports
  • Creating and managing support pages, How-To videos, best practices
Non-Negotiables
  • Prior direct experience with GRC tools and GRC function
  • Problem solving
  • Experience working AI - prompt engineering
  • Innovative mindset - thinking outside of the box
  • Relationship building
Why This Role
  • Real upside: cash compensation + meaningful equity
  • Real impact: you will shape how we develop our CS function in an AI-first environment
  • Real growth: working with cutting edge AI technologies to meaningfully improve the GRC profession

Apply