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Entry Level Customer Success Engineer Jobs (NOW HIRING)

Glimpse

Customer Success Engineer

New York, NY · On-site

$110K - $160K/yr

About the role As a Customer Success Engineer at Glimpse, you own the success of our mid-market and enterprise customers. That means getting hands-on: project managing internal stakeholders to ...

Pave

Customer Success Engineer

San Francisco, CA · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Flux

Customer Success Engineer

San Francisco, CA · On-site

The Role This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering ...

Pave

Customer Success Engineer

New York, NY · On-site

$113K - $142K/yr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Pave

Customer Success Engineer

Salt Lake City, UT · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Pave

Customer Success Engineer

San Francisco, CA · On-site

$113K - $142K/yr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Pave

Customer Success Engineer

New York, NY · On-site

$190/hr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Solo.io, Inc.

Senior Customer Success Engineer

$107K - $146K/yr

We are looking for engineers who are excited about cloud native, distributed systems technology and ... This role is highly specialized customer success in a fast-growing technology startup. This is a ...

Thales

Cloud Customer Success Engineer

Austin, TX · Hybrid

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

GitLab

Senior Customer Success Engineer- Public Sector

$56.50 - $73/hr

An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice ...

Thales

Cloud Customer Success Engineer

Austin, TX · On-site

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

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How much do entry level customer success engineer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for entry level customer success engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an Entry Level Customer Success Engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are some typical challenges faced by Entry Level Customer Success Engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Engineer, and why are they important?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.
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Entry Level Customer Success Engineer jobs near you

Customer Success Engineer

Flux Protocol, Inc

San Francisco, CA • On-site

Full-time

Posted 8 days ago

Job description

Why Flux
Flux is taking the hard out of hardware. To do this, we're building the world's first AI hardware engineer. Founded in 2019, our platform enables anyone to go from idea to manufacturable board using nothing more than a natural language prompt. This democratizes a process that has historically required years of specialized expertise.
We're going after a $15B+ electronic design automation market, backed by 8VC, Bain Capital Ventures, Liquid 2 Ventures, Outsiders Fund, Figma board member John Lilly, and GitHub founder Tom Preston-Werner. In February 2026, we closed a total of $37M in funding to accelerate that mission.
What happens when we unlock the ability for anyone to make hardware? We fundamentally reshape the world. That's our mission, and we're just getting started.
The Role
This is a unique opportunity for a technically minded operator operate as one of the first customer success engineers in the company. You'll partner closely with product, design, engineering, and growth teams, but your focus will be on empowering customers to successfully design electronics with Flux. You'll deliver training, troubleshoot issues, and turn customer feedback into actionable insights that shape our roadmap.
What You'll Do
  • Provide technical onboarding and training for new customers, guiding them through Flux's design environment and ensuring they achieve their first "aha" moment quickly.
  • Diagnose and resolve electrical design challenges and application issues, leveraging your EE expertise to guide users to successful outcomes.
  • Develop educational resources-docs, videos, sample designs-to scale knowledge sharing across our community.
  • Gather and synthesize customer feedback to inform product priorities and improve our platform.
  • Collaborate with engineering and product teams to triage bugs and drive customer‑requested features.
  • Build and maintain strong relationships with customers, acting as their trusted advisor and champion within Flux.
  • Analyze usage data to identify patterns of friction or churn and work with cross‑functional teams to address them.

What You'll Bring
  • You have a degree in Electrical Engineering (or a related field) and experience designing PCBs or electronic systems.
  • You've spent at least 3 years in customer-facing technical roles such as customer success, solutions engineering, or field applications engineering.
  • You are passionate about helping people and can translate complex technical concepts into clear, actionable guidance.
  • You're comfortable troubleshooting circuit designs and explaining trade‑offs to both technical and non‑technical stakeholders.
  • You thrive in ambiguous, fast-paced startup environments and enjoy wearing multiple hats.
  • Excellent written and verbal communication skills with a knack for building rapport.
  • Bonus: Experience using Flux or other hardware design tools, scripting or programming experience, and a passion for the maker community.

Profile
Impact-oriented: You don't feel done until real people are getting real value from what you built.
Ambiguity-native: You thrive in the undefined. Our work is full of half-mapped terrain, soft constraints, and ideas that shift under your feet. That energizes you. You constantly update your intuitions as you go, and are excited to discover new and better ways to attack challenges we're still finding words to describe.
Collaborative: You share your thoughts early and often, and welcome debate and creative collaboration. Flux is a deeply collaborative company, and we believe that the best ideas can only win if they're said out loud.
Convention-averse: Flux is an AI-first company, building AI tooling, using AI tooling. We constantly experiment with new tools, techniques, and processes. You feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions.
Ownership mentality: You are a self-starter, bias toward action, and care deeply about the team and community who lean on you and your work.
Thanks for reading! Prior experience with HW or Electronics is not required - except for our Hardware internships! If the roles above don't fit you, we'd still love to have you in our network for upcoming opportunities. PS. We're always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
To get in touch, apply here or reach out to Talent@flux.ai and tell us a little about yourself!
Flux is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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