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Entry Level Customer Success Engineer Jobs (NOW HIRING)

Annual bonus opportunity Role Overview The Customer Success Engineer is responsible for: * Customer Management : Manage a diverse portfolio of customers, guiding them to fully leverage the ...

Customer Success Engineer

New York, NY ยท On-site +1

$120K - $200K/yr

What we are looking for We're growing our Customer Success Engineering team. This team is the face of the organization. You'll work directly with customers to help them get the most out of Stedi, and ...

Annual bonus opportunity Role Overview The Customer Success Engineer is responsible for: * Customer Management : Manage a diverse portfolio of customers, guiding them to fully leverage the ...

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Customer Success Engineer

San Francisco, CA ยท On-site

$113K - $142K/yr

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

We're hiring a Customer Support Engineer to be the technical backbone of our customer experience. If you want high ownership, high impact, and a small team that punches way above its weight, we'd ...

New

$85K - $110K/yr

About the Role The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You'll work directly with all users to ensure they can get the ...

Ouster is hiring an Associate Customer Success Engineer to help our robotics customers get the most out of our lidar sensors. This is a great entry point into technical customer support: you'll help ...

The role of Customer Success Engineer involves serving as a technical advisor to clients, helping them adopt Inorsa's AI-powered solutions to streamline their workflows and increase efficiency.

As a Customer Success Engineer, you are responsible for leading and owning technical engagements with our Public Sector customers. As a Customer Success Engineer, you are the trusted technical ...

The Hardware Customer Success Engineer is motivated by investigating production and customer issues with speed and is not discouraged by the information gap that can exist when trying to gather ...

The Hardware Customer Success Engineer is motivated by investigating production and customer issues with speed and is not discouraged by the information gap that can exist when trying to gather ...

If you have worked as a Customer Success Engineer, this role consolidates that discipline with account ownership. The ideal candidate is equally comfortable reading a trace and running an executive ...

Showing results 21-40

Entry Level Customer Success Engineer information

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$30K

$69.4K

$118K

How much do entry level customer success engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for entry level customer success engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an entry level customer success engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are the key skills and qualifications needed to thrive as an entry level customer success engineer?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.

What are some typical challenges faced by entry level customer success engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.
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Infographic showing various Entry Level Customer Success Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.

Customer Success Engineer

Lagrange, GA โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Join Norican Group - Where Innovation Meets Excellence
About Us
Norican Group is the proud home to five leading, globally operating brands: DISA, StrikoWestofen, Wheelabrator, Monitizer, and Simpson, all supported by our dedicated Norican digital data engineers. As one strong global partner, we serve our customers better, faster, and more efficiently, providing them with access to all we have to offer. From melting, dosing, and molding through to surface preparation, we provide solutions to solve our customers' challenges.
Why Join Us?
  • Global Network: Be part of a global network of engineering expertise, manufacturing capacity, and service support.
  • Innovation: Work with the latest knowledge and know-how to keep our customers performing at their best.
  • Sustainability: We lead for sustainability, ensuring the company's long-term success and viability by innovating in all that we do.
  • Diversity & Teamwork: Embrace and build on diversity and teamwork. Our differences make us strong, and we value diverse voices and perspectives.
  • Commitment: Deliver on commitments to all stakeholders, increasing profit and sustainability for our customers, creating a safe and enjoyable working environment, and treating suppliers fairly.
  • Employee Development: Develop your potential and excellence. We invest in and grow your capabilities, giving you confidence and trust to make changes, and rewarding achievers and learners.

Benefits
  • Competitive health insurance options
  • Employer paid Short-Term and Long-Term Disability coverage
  • Employer paid life insurance
  • Employer paid critical illness and accidental coverage
  • 401k with employer match
  • Paid vacation and sick time
  • Paid holidays
  • Annual bonus opportunity

Role Overview
The Customer Success Engineer is responsible for:
  • Customer Management: Manage a diverse portfolio of customers, guiding them to fully leverage the digitalization potential of the Monitizer suite. Act as a trusted advisor, ensuring post-implementation adoption and user satisfaction through proactive engagement.
  • Technical Understanding: Analyze and understand customers' technical, process, and business challenges to create detailed project specifications, including network architectures, data connections, and deployment plans. Serve as a liaison between customers and internal teams to ensure alignment on solution requirements and outcomes.
  • Solution Implementation: Define and implement customer solutions, including process data mapping, validation, user onboarding, training, and identifying opportunities for continuous improvement.
  • Collaboration: Work closely with customers to gather requirements and collaborate with the IOT team to transform raw data into valuable insights.
  • Customer Engagement: Engage with customers to ensure positive outcomes, post-sales value realization, and identify upsell opportunities.
  • Technical Expertise: Provide technical expertise and training through seminars, sales meetings, and other educational initiatives.
  • Primary Contact: Serve as the primary day-to-day contact for customers, ensuring timely and high-quality project delivery in collaboration with project management and product or LOB experts.
  • Support: Offer first-level support to all customers, ensuring digital products function effectively and customers fully realize the platform's benefits.
  • Feedback Loop: Continuously gather customer feedback and share insights with the product development team to drive platform improvements.
  • Onboarding and Integration: Lead the onboarding process for new customers, especially those involving third-party equipment or specific solutions like PRESCRIBE, and collaborate with Norican LOB engineering and project management teams to address technical issues and questions.

Qualifications & Experience
  • A degree in Engineering (electrical/industrial/foundry technology) or similar education
  • Work experience as a service, production or process engineer, ideally in the equipment or foundry industry
  • Proactive with outstanding problem-solving skills
  • Proven customer management skills
  • Experience of working with Linux
  • Knowledge of programming languages is a plus, such as cloud services, computer networks, IoT protocols such as MQTT, OPC -UA, software version management or software deployment
  • Fast learner that can quickly grasp technological and business value drivers
  • Strong communication and interpersonal skills with the ability to articulate technical concepts or recommendations clearly to customers (across levels)
  • High level of social competence and team spirit, ideally with past international exposure
  • Self-driven and highly motivated hands-on mentality
  • Passion for driving business value to customers through new digital technologies
  • Good written and verbal English skills
  • Willingness to travel

Applicants must be authorized to work for any employer in the U.S. Norican Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law. Our policies and practices are designed to ensure that all qualified applicants receive fair consideration for employment and that employees are treated equitably in all aspects of their employment. We comply with all applicable federal, state, and local laws governing non-discrimination in employment.