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Entry Level Customer Service Jobs in Indiana (NOW HIRING)

Raising Cane's

Customer Service Associate

Michigan City, IN · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Michigan City, IN · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Michigan City, IN · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Michigan City, IN

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Million Air

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings, weekends, and ...

Million Air

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings, weekends, and ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Indiana

Entry Level Customer Service information

See Indiana salary details

$9

$17

$25

How much do entry level customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What are popular job titles related to Entry Level Customer Service jobs in Indiana?

For Entry Level Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Indiana look for?

The top searched job categories for Entry Level Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Customer Service jobs?

Cities in Indiana with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Hydrotech, Inc

Fort Wayne, IN • On-site

$22 - $30/hr

Full-time

Posted 16 days ago

Job description

Job Type
Full-time
Description
JOB PURPOSE or JOB SUMMARY:
The Customer Service Representative is responsible for providing exceptional service to internal and external customers by processing quotations, entering orders, answering customer inquiries, and coordinating order fulfillment. This position develops product knowledge and business process understanding while building strong customer relationships and supporting the company's growth objectives.
This is an entry-level position designed for individuals who are developing their knowledge of products, systems, and customer service processes.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Customer Support
  • Respond promptly to customer phone calls and emails.
  • Process customer quotations and sales orders accurately and efficiently.
  • Provide order status, pricing, availability, and lead time information.
  • Escalate technical or complex customer inquiries when appropriate.
  • Resolve routine customer issues while maintaining a positive customer experience.
  • Document customer returns, complaints, and quality concerns.

Order & Quote Processing
  • Prepare quotations using established pricing and procedures.
  • Enter customer purchase orders accurately into the ERP system.
  • Send order acknowledgements.
  • Coordinate with Purchasing and Operations to obtain order status.
  • Maintain accurate customer and order documentation.

Customer Relationship Development
  • Build positive working relationships with customers and internal teams.
  • Demonstrate professionalism, responsiveness, and accountability.
  • Learn company products, vendors, and business systems.
  • Identify opportunities to upsell or cross-sell products and services.

COMPETENCIES:
  • Strong communication skills
  • Customer-focused mindset
  • Organization and attention to detail
  • Teamwork and collaboration
  • Willingness to learn
  • Basic computer proficiency, including Microsoft Office applications (Excel, Outlook, Word)

PHYSICAL AND MENTAL DEMANDS:
  • Frequently required to sit at a desk or / workstation for long periods of time
  • Ability to work at a computer terminal for extended periods of time

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position, with or without reasonable accommodation.
WORKING ENVIRONMENT:
  • Work hours average 40 per week with typical hours of operation being Monday through Friday 8am-5pm; may require additional hours, including evenings and weekends, depending on business needs.
  • Work is typically performed on-site in an office environment.
  • Work may be performed in a manufacturing/factory environment.

Tools and Equipment Used
  • Personal computer, copier, fax/scanner, phone, and other typical office equipment

Travel
  • Up to 10% of the time

The work environment characteristics described here are representative of those an individual may encounter while performing the essential functions of this position, with or without accommodation.
Requirements
  • High school diploma or equivalent.
  • 1+ years of experience in customer service
  • Demonstrated ability to learn new systems and processes

Salary Description
$22.00 - $30.00 per Hour

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