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Entry Level Customer Service Jobs in Indiana (NOW HIRING)

Surge Staffing

Bilingual Talent Advisor

Lafayette, IN

$20 - $25/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience Necessary PRIMARY FUNCTIONS & RESPONSIBILITIES: * Must be bilingual and be able to read, write, and speak ...

Surge Staffing

Bilingual Talent Advisor

Anderson, IN · On-site

$20 - $25/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience Necessary PRIMARY FUNCTIONS & RESPONSIBILITIES: * Must be bilingual and be able to read, write, and speak ...

Raising Cane's

Customer Service Associate

Hammond, IN

$15.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

D.R. Horton

Customer Service Tech

Fort Wayne, IN · On-site

$15.75 - $21.25/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ...

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Entry Level Customer Service information

See Indiana salary details

$9

$17

$25

How much do entry level customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Indiana? The most popular types of Customer Service jobs in Indiana are:
What are popular job titles related to Entry Level Customer Service jobs in Indiana? For Entry Level Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Indiana look for? The top searched job categories for Entry Level Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Service jobs? Cities in Indiana with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Indiana as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Customer Service Representative | Entry-Level Logistics Coordinator

Customer Service Representative | Entry-Level Logistics Coordinator

Circle Logistics

Fort Wayne, IN

$16.25 - $21.25/hr

Full-time

Posted 16 days ago

Job description

Company Description

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

**Customer Service Representative | Entry-Level Logistics Coordinator - Fort Wayne, Indiana**

Are you ready to launch your career in a dynamic, fast-paced logistics environment? We're seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Fort Wayne. In this entry-level logistics coordinator role, you'll be the backbone of our operations—managing shipments, supporting our drivers, and ensuring our customers receive exceptional service every step of the way. If you're organized, customer-focused, and eager to grow with a collaborative team, we want to hear from you!

  • Enter new load orders into our proprietary web-based software with accuracy and efficiency
  • Initiate and conduct "check calls" to track and trace drivers on all pickups and deliveries
  • Communicate clearly and professionally with drivers to ensure accurate documentation and timely updates
  • Monitor freight movement across multiple tracking systems to verify accurate delivery times and proactively notify customers of any potential delays
  • Maintain, organize, and collect proper paperwork and documentation for each shipment
  • Work cooperatively with Sales, Dispatch, and other team members to troubleshoot customer concerns and develop effective solutions
  • Provide clear, concise communication to customers regarding shipment status and any issues that may arise
  • Balance multiple tasks simultaneously while maintaining attention to detail and meeting deadlines
  • Support the team's efforts by ensuring visibility and maintaining accurate records for all loads
Qualifications

**Required Qualifications:**

  • High school diploma or equivalent
  • 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
  • Strong attention to detail and organizational skills
  • Ability to prioritize, balance, and manage multiple tasks in a fast-paced environment
  • Proficiency with Microsoft Suite and Google Drive
  • Excellent written and verbal communication skills
  • Demonstrated ability to work effectively in a team-oriented environment
  • Problem-solving mindset with the ability to think analytically
  • Time management and adaptability skills
  • Customer empathy and patience when handling inquiries and concerns

**Preferred Qualifications:**

  • Associate's degree or higher
  • Call center or customer service experience
  • Previous experience in the logistics or transportation industry
  • Familiarity with logistics software or web-based tracking systems
  • Experience working in a high-volume, deadline-driven environment

Additional Information

All your information will be kept confidential according to EEO guidelines.