Job Summary:
Dakota State University is seeking a Slate CRM & Technology Specialist to serve as the universityโs primary Slate Lead for admissions operations. This position supports admissions by managing Slate CRM processes, improving workflows, developing reports, and assisting admissions teams with technology. The successful candidate will collaborate closely with admissions staff and external partners to enhance recruitment and enrollment operations.
Responsibilities:
โข Serve as the primary administrator and subject matter expert for Slate CRM across admissions units.
โข Configure and maintain Slate functionality, including forms, portals, communications, workflows, reporting, and application processes.
โข Provide user support, troubleshooting, training, and documentation.
โข Develop reports, dashboards, and data solutions that support admissions operations and decision-making.
โข Collaborate with admissions leadership, ITS, and external partners on system enhancements, integrations, and process improvements.
โข Lead testing and implementation of new Slate features, updates, and admissions-cycle changes.
โข Support communication plans and applicant-facing experiences within Slate.
โข Monitor industry trends and recommend improvements that enhance recruitment and enrollment operations.
โข Perform other duties as assigned.
Qualifications:
Required:
โข Bachelorโs degree or equivalent combination of education and experience.
โข Strong problem-solving, organizational, and communication skills.
โข Ability to learn complex systems and explain technical concepts to non-technical users.
โข Ability to manage multiple priorities and work collaboratively across departments.
โข Must be authorized to work in the United States. Sponsorship is not available for this position.
Preferred:
โข Experience with CRM platforms, especially Slate.
โข Higher education, admissions, enrollment management, or student services experience.
โข Experience with reporting, data analysis, or business process improvement.
โข Familiarity with SQL, HTML, CSS, or JavaScript.
Company:
Dakota State University is a public university located in Madison, South Dakota. Founded in 1881, the company is headquartered in Madison, USA, with a team of 501-1000 employees. The company is currently Late Stage.