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Entry Level Airbnb Customer Support Jobs in Raleigh, NC

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... support for a career in sales, telecommunications, marketing, customer service, and management ... The Entry Level Sales Representative will be responsible for developing long lasting relationships ...

Be Seen First

... support for a career in sales, telecommunications, marketing, customer service, and management ... The Entry Level Sales Representative will be responsible for developing long lasting relationships ...

Field Technician

Raleigh, NC · On-site

$19.25 - $26.25/hr

... entry level Field Technician to join our team at our Raleigh, North Carolina location. As a Field ... Provide service and customer support during field visits * Follow company procedures and protocol

Field Technician

Raleigh, NC · On-site

$19.25 - $26.25/hr

... entry level Field Technician to join our team at our Raleigh, North Carolina location. As a Field ... Provide service and customer support during field visits * Follow company procedures and protocol

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Entry Level Airbnb Customer Support information

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How much do entry level airbnb customer support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level airbnb customer support in Raleigh, NC is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.34 per hour, depending on experience, location, and employer.

Is Airbnb support a good first job?

Airbnb customer support roles are often suitable for entry-level candidates, offering opportunities to develop communication, problem-solving, and technical skills. These positions typically require basic computer proficiency and may involve shift work, making them accessible for those starting their careers in customer service.

What is the difference between Entry Level Airbnb Customer Support vs Entry Level Hospitality Customer Service?

AspectEntry Level Airbnb Customer SupportEntry Level Hospitality Customer Service
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; online platform interactionHotel, resort, or restaurant settings; face-to-face interaction
Employer & Industry UsageAirbnb, online rental platformHotels, resorts, hospitality industry
Search & Comparison IntentEntry level Airbnb support rolesEntry level hospitality support roles

Both roles involve customer service skills and similar credentials, but Airbnb Customer Support focuses on online platform assistance, while Hospitality Customer Service involves direct guest interactions in physical settings. The choice depends on whether you prefer remote work or in-person service in the hospitality industry.

What qualifications do you need for Airbnb support?

Entry level Airbnb customer support roles typically require strong communication skills, basic computer proficiency, and the ability to handle customer inquiries professionally. A high school diploma or equivalent is usually sufficient, and familiarity with the Airbnb platform or customer service tools can be beneficial.

How hard is it to get hired at Airbnb?

Entry level Airbnb customer support roles typically require good communication skills, problem-solving ability, and familiarity with online platforms. The hiring process often involves an application, interview, and sometimes a skills assessment, with competition varying based on location and experience level.

What is the average salary for Airbnb support?

The average salary for an entry-level Airbnb customer support representative typically ranges from $30,000 to $45,000 per year, depending on location and experience. These roles often require strong communication skills and familiarity with customer service tools but may not require prior industry experience.
What are the most commonly searched types of Airbnb Customer Support jobs in Raleigh, NC? The most popular types of Airbnb Customer Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Airbnb Customer Support jobs in Raleigh, NC? For Entry Level Airbnb Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Entry Level Airbnb Customer Support jobs? Cities near Raleigh, NC with the most Entry Level Airbnb Customer Support job openings:
Desktop Support Technician - Entry Level

Desktop Support Technician - Entry Level

New Era Technology

Durham, NC • On-site

$19.50 - $25/hr

Other

Posted 6 days ago


New Era Technology rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

76th of 230 rated it services


Job description

SUMMARY:   

We are seeking to hire an Entry Level 1 Desktop Support Technician to join our team. We will provide the right candidate with hands on education and training to enable the candidate to perform the responsibilities described below. The ideal candidate will be a self-starter, focused on positive outcomes for the customer. The candidate will be inquisitive by nature, who is able to view situations from multiple angles, and will naturally take the lead to resolve problems when they arrive. Finally, the ideal candidate will be confident in themselves to suggest improvements when they observe deficiencies. 

PRIMARY DUTIES:  

  • Monitoring computer hardware performance and diagnosing system issues. 
  • How to install new hardware in computers including adding / replacing computer memory (RAM), installing disk drives 
  • How to replace worn or defective parts and clean computer hardware according manufacturers' specifications 
  • Performing equipment testing following repairs 
  • Setting up new configurations for computers including OS image deployment 
  • Installing, configuring, and upgrading software applications including rollout project 
  • Troubleshoot and resolve software application and OS related problems. 
  • Using IT Service Management tools and systems to track and route cases (problem and request tickets) including standards for updating and changing case standards. 
  • Identify, prioritize, and escalate situations requiring urgent attention. 
  • Perform system health check and mitigation to meet software and security standards including encryption, patching, and backup. 

The core client hardware and software environment to be supported includes (but not limited to) - Lenovo ThinkPad laptops, Apple MacBooks, MAC OS, Microsoft Windows 10 OS, Microsoft Office 365 / 2011/ 2016, CrashPlan, McAfee AV / ePO, Cisco AnyConnect VPN, Adobe Suite, Ping ID, SCCM, Casper. 

COMPENTENCY: 

  • Positive attitude and collaborative approach in working within a team environment. 
  • Strong customer service skills 
  • Strong oral and written communications 
  • Ability to learn and adapt quickly to changes. 
  • Critical thinking and analytical capabilities in troubleshooting and problem solving. 
  • Planning, organizing and prioritizing skills. 
  • Attention to detail. 
  • Ability to be flexible and handle stressful situations at times. 

REQUIRED EDUCATION: 

  • Highschool diploma or equivalent required 
  • Bachelors or Associates in relevant field preferred 

EXPERIENCE: 

  • Up to one year of relevant experience 

LANGUAGE SKILLS: 

  • English proficiency  

QUALIFICATIONS: 

This is an entry level position is ideally suited to a recent graduate with up to 1 years' experience with 1 or more of the following. 

  • Technical skills in installation and troubleshooting of relevant software and hardware. 
  • Knowledge and experience providing customer services, preferably in an IT service environment. 
  • Using any case management / support ticketing and knowledge-based systems 
  • Experience of supporting Office 365 

PHYSICAL DEMANDS:   

  • Ability to lift up to 30 pounds. 
  • Requires reliable transport in order to be onsite. 

WORK ENVIRONMENT: 

The candidate will work onsite under direction of the partner leadership team. 

EXPECTED HOURS OF WORK: 

8 hour shifts as directed by partner leadership.  Typically, 8-5 with 1-hour unpaid lunch or 8:30-4:30 with half hour paid lunch. 


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