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Remote Airbnb Customer Support Jobs in Raleigh, NC

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Contact HirexHire for more client information THE ROLE Our client is seeking a Customer Support ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Contact HirexHire for more client information THE ROLE Our client is seeking a Customer Support ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

New

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You\'ll Do ... Call and communicate with customers about support requests and enhancements * Ensure a fast time to ...

Sageworks

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Call and communicate with customers about supportrequests and enhancements * Ensure a fast time to ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Call and communicate with customers about support requests and enhancements * Ensure a fast time to ...

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All JobsAirbnb Customer Support JobsRemote Airbnb Customer Support JobsRemote Airbnb Customer Support Jobs in Raleigh, NC

Remote Airbnb Customer Support information

See Raleigh, NC salary details

$10

$22

$55

How much do remote airbnb customer support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote airbnb customer support in Raleigh, NC is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What does a remote Airbnb Customer Support representative do?

A Remote Airbnb Customer Support representative assists Airbnb users with a variety of issues, such as booking inquiries, account problems, payment questions, and resolving disputes between hosts and guests. They communicate via chat, email, or phone, ensuring users have a positive experience on the platform. These representatives also provide guidance on Airbnb policies, help troubleshoot technical problems, and escalate complex issues to specialized teams when necessary. Working remotely, they need strong communication skills, problem-solving abilities, and a good understanding of Airbnb’s systems and policies.

How does a remote Airbnb Customer Support agent collaborate with other teams to resolve guest or host issues?

As a remote Airbnb Customer Support agent, you’ll frequently collaborate with specialized teams such as Trust & Safety, Payments, and Community Support to resolve complex guest or host concerns. While most interactions are handled independently via chat, email, or phone, escalated cases often require you to coordinate with these departments through internal ticketing systems or virtual meetings. Strong communication and documentation skills are essential to ensure seamless handoffs and consistent resolution. This collaborative environment helps agents learn from cross-functional teams and can open pathways for career advancement.

What skills and qualifications are needed to thrive as a remote Airbnb Customer Support representative?

To excel as a Remote Airbnb Customer Support representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Airbnb’s internal platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are vital soft skills in this role. These skills ensure efficient resolution of guest and host issues, uphold Airbnb’s reputation, and contribute to positive customer experiences.
What are the most commonly searched types of Airbnb Customer Support jobs in Raleigh, NC? The most popular types of Airbnb Customer Support jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Remote Airbnb Customer Support jobs? Cities near Raleigh, NC with the most Remote Airbnb Customer Support job openings:
Remote Airbnb Customer Support jobs near you

Remote Customer Support - Travel Industry

Dreams Travel CR

Raleigh, NC • Remote

Full-time

Posted 8 days ago

Job description

We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.

As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.

Key Responsibilities:

  • Communicate with clients
    through various platforms
  • Assist with travel
    confirmations
  • Provide accurate and helpful
    information
  • Follow up with clients prior
    to travel

Requirements:

  • Strong attention to detail
  • Good organizational skills
  • Customer service experience
    preferred
  • Interest in the travel
    industry

Benefits:

  • Work from home
  • Flexible schedule
  • Ongoing training
  • Growth potential

Apply