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Entry Customer Service Representative Jobs (NOW HIRING)

PeopleShare

Customer Service

Green Lane, PA

$18 - $20/hr

Customer Service Representative Job Details: Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

EBC Printing & Signs

Be Seen First

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Customer Service Representative Schedule: Part-Time to Full-Time | Full-Time Consideration for ... Experience with printing, estimating, order-entry, CRM, production-management, or web-based ...

New

PeopleShare Inc

Customer Service - Operations

Pottstown, PA · On-site

$18 - $20/hr

Customer Service Representative Job Details: Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

PeopleShare

Customer Service - Operations

Green Lane, PA · On-site

$18 - $20/hr

Customer Service Representative Job Details: Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay Rate ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer ... A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures ...

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through ... Sage 300 order entry CUSTOMER SERVICE QUALIFICATIONS: * High School Diploma/GED equivalent required.

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Diego, California, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Atlanta, Georgia, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote New York, New York, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Phoenix, AZ, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Warren, MI, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Entry Customer Service Representative information

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How much do entry customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry customer service representative?

Entry Customer Service Representatives are professionals who serve as the first point of contact for customers seeking assistance with products, services, or general inquiries. They typically handle incoming calls, emails, or chats, resolve basic issues, provide information, and escalate more complex problems to senior staff if needed. These roles require strong communication skills, patience, and the ability to remain calm under pressure. Entry-level positions usually offer on-the-job training, making them a great starting point for individuals interested in customer service careers.

What are the key skills and qualifications needed to thrive as an entry customer service representative?

To thrive as an Entry Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typical for this role. Patience, active listening, and a positive attitude help individuals excel when handling diverse customer inquiries. These skills ensure efficient issue resolution, foster customer satisfaction, and contribute to a positive brand image.

What are some common challenges faced by entry-level customer service representatives, and how can they be overcome?

Entry-level Customer Service Representatives often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and quickly learning product or service details. To overcome these, it's helpful to actively listen, stay patient, and use available resources or escalation processes when needed. Building strong communication skills and seeking feedback from more experienced team members can also help you adapt and grow more confident in the role.

What is the difference between Entry Customer Service Representative vs Customer Support Associate?

AspectEntry Customer Service RepresentativeCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, retail, or office settingsCall centers, retail, or online support platforms
Employer & Industry UsageCustomer service departments across various industriesCustomer support teams in tech, retail, and service sectors
Common Search & ComparisonYesYes

Both roles involve assisting customers, handling inquiries, and providing support. The terms are often used interchangeably, but "Customer Support Associate" may imply a slightly broader scope or specific industry usage. Overall, they share similar requirements and work environments, making them closely related entry-level customer service positions.

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What cities are hiring for Entry Customer Service Representative jobs?

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What job categories do people searching Entry Customer Service Representative jobs look for?

The top searched job categories for Entry Customer Service Representative jobs are:

Entry Customer Service Representative jobs near you
Infographic showing various Entry Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Viking Packaging

New Paltz, NY • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

About the Role:

Hey there! Are you someone who is organized, loves diving into details, managing projects like a pro, and communicating with customers like a champ? If so, you might just be the perfect fit for our team!

We are seeking a detail-oriented Customer Service Representative to join our team in New Paltz, NY!

Position: Customer Service Representative 

Location: New Paltz, NY

Hours: Monday to Friday, 8:00 am to 4:30 pm

Pay: $21.00–$25.00 per hour (based on experience)


Responsibilities:

  • Coordinate with sales, design, production, accounting and external suppliers to address packaging needs, quotes, and orders
  • Craft detailed Specs based on feedback from the sales and the customer
  • Generate accurate quotes for customers, considering package usage & type, dimensions, production method,  and time to produce
  • Deliver formal quotes to customers and sales reps via email
  • Process customer purchase orders with precision
  • Maintain customer accounts, including shipping locations and special requirements
  • Conduct thorough reviews of your work and that of your peers to ensure accuracy

Who we're looking for:

  • Ideally, you'll have previous experience in business-to-business, customer service, Sales Support or spec building. But if you're a quick learner with a passion for the job, we're eager to hear from you!
  • Strong organizational skills is a must in this role
  • Excellent mathematical abilities, including working with fractions and measurements.
  • Obsessive attention to detail and a drive for continuous improvement
  • Stellar communication skills, integrity, and accountability
  • Familiarity with resource planning software is a plus
  • Strong computer skills, particularly in Microsoft Office (Word, Excel, Outlook)
  • Comfortable working with paper filing systems
  • High school diploma or equivalent (some college preferred)
Pay & Benefits

We invest in our employees and offer a competitive compensation and benefits package, including:

  • Pay: $21.00–$25.00 per hour (based on experience)
  • Medical, Dental, and Vision Insurance
  • Company-sponsored Health Savings Account (HSA)
  • 401(k) with company match
  • Paid Vacation and Paid Sick Time
  • Life Insurance
  • Long-Term Disability Insurance
  • Pet Insurance
  • Semiannual Profit Sharing
  • Paid training and professional development through the Council of Industry

Customer Service, CSR, Customer Service Representive, Inside Sales, Sales Support, Excel, Data Entry, CRM, ERP, Quotes,


Viking Packaging has specialized in the manufacturing of corrugated packaging and providing logistical solutions to its clients, for the past 53 years. Viking is a 3rd generation family run business that continues to experience growth and improvement. Viking now serves a wide range of industries by delivering a high-quality product because they know packaging is fundamental to the operation of their customers.

Join Viking Packaging and be part of a dynamic team that values innovation, teamwork, and excellence in the packaging industry. We are well positioned with building expansion, new equipment, and experienced support staff to support sales growth. If you have the skills, experience, and drive, we'd love to hear from you.

Viking Packaging is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We are dedicated to providing a work environment where all individuals are treated with respect and dignity. If you require reasonable accommodation in the application or hiring process, please contact Human Resources at 845-883-6325


https://vikingpackaging.com

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